10 June 2026 
 
 
File Ref: 26-0216  
 
Mr E Stokes  
[FYI request #34368 email] 
 
 
 
Tēnā koe Mr Stokes 
 
Thank you for your email of 4 April 2026 to Te Kaunihera o Pōneke | Wellington City Council (the 
Council) requesting the following information: 
 
•  Cost to the council per T20 terminal, vs other presumably more cost-effective options (such 
as the T15, T11, T10, etc. and Vs similarHID models which may've considered.) 
•  Breakdown of reader models on site (ex. how many T20s, T15s, etc.) The reason T20s were 
even deemed necessary. As I understand, there are two benefits of T20 vs other cost 
effective options; 1) The pin-code feature (or two-step verification with card+code.)  2) The 
alarm management feature. Especially given the council doesn't currently  use pin-codes at 
113 The Terrace (rather opting for ID cards,) and it wouldn't make sense to have the alarm 
management function on doors which seem to be seldom used. 
•  Further, in any case, why couldn't a more moderated approach be used (for example, using 
T20s on busy exterior doors where two-step may be desirable at some point, with regular 
readers used for elevator calls and the like. 
 
Your request has been considered under the Local Government Of icial Information and Meetings Act 
1987 (LGOIMA). Please find my response below. 
 
The table below shows the number and types of card readers installed by the Council and the 
landlord at 2 Harris Street. The Council has taken a mixed approach to allow additional security where 
appropriate.  
  Reader Type 
Landlord 
Council 
T20 
17 
7 
T11/T15 
75 
79 
 
The cost per card reader is approximately $800 per T20 and $350 per T11/15. The costs are 
approximate as the security works were priced as a complete package based on the tender drawings. 
 
I trust this information is helpful. If you have any concerns about this response please contact 
[Wellington City Council request email]. Alternatively, you are advised of your right to raise any concerns 
with the Of ice of the Ombudsman at www.ombudsman.parliament.nz or freephone 0800 802 602. 
 
Nāku noa, nā 
 
 
 
 
Chelsea McHugh 
Senior Advisor Of icial Information 
Of icial Information & Privacy 
Wellington City Council 
 
 
 
 
 
 

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