Kia ora M Quicken

 

Thank you for your request of 4 March 2026 requesting a copy of Fire and
Emergency New Zealand’s privacy policy and a list of all policies.

 

Before we can treat this correspondence as a request made in accordance
with the Official Information Act 1982, we must be satisfied that the
eligibility requirements in section 12 of the OIA are met.

 

As with your other request, this request was also submitted via an online
platform under a name and email address from which eligibility cannot
reasonably be inferred. In those circumstances, we seek confirmation that
you meet one of the eligibility criteria set out in section 12.

 

Consistent with guidance from the Office of the Ombudsman, a postmarked
letter confirming that you meet the section 12 eligibility requirements
will be sufficient if you do not wish to provide confirmation
electronically.

 

Once eligibility is confirmed, we will proceed with your new request in
accordance with the OIA.

 

Ngâ mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

 

-----Original Message-----
From: Miss M Quicken <[FOI #33962 email]>
Sent: Wednesday, 4 March 2026 4:25 pm
To: Official Information Requests
<[email address]>
Subject: Official Information request - FENZ Privacy Policy

 

[You don't often get email from
[4][FOI #33962 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Fire and Emergency New Zealand,

 

Please provide the privacy policy of FENZ

 

Additionally please provide the list of all the policies in FENZ.

 

Yours faithfully,

 

Miss M Quicken

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #33962 email]

 

Is [7][FENZ request email] the wrong address
for Official Information requests to Fire and Emergency New Zealand? If
so, please contact us using this form:

[8]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

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--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. mailto:[FOI #33962 email]
5. https://aka.ms/LearnAboutSenderIdentific...
6. mailto:[FOI #33962 email]
7. mailto:[FENZ request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers
10. http://www.facebook.com/fireandemergencynz
11. http://www.youtube.com/fireandemergencynz
12. http://www.twitter.com/FireEmergencyNZ
13. http://www.instagram.com/fireandemergenc...
14. http://www.linkedin.com/company/fireande...
15. http://www.fireandemergency.nz/

hide quoted sections

Kia ora M Quicken

 

We refer to your recent correspondence regarding statutory timeframes. As
outlined previously, where eligibility under section 12 of the Official
Information Act 1982 (OIA) cannot be reasonably inferred, we ask
requesters to provide evidence that they meet one of the eligibility
criteria set out in section 12.

 

You have indicated that a letter confirming your eligibility has been
sent, which will evidence that you meet section 12(1)(c). Once that
confirmation is received (as we have not yet your letter), your requests
will be considered in accordance with the OIA, and the statutory timeframe
will begin from the date the evidence is received.

 

Ngā mihi,

Aidan

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

-----Original Message-----
From: Miss M Quicken <[FOI #33962 email]>
Sent: Thursday, 9 April 2026 3:46 pm
To: Official Information Requests
<[email address]>
Subject: RE: Official Information request - FENZ Privacy Policy

 

[You don't often get email from
[4][FOI #33962 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Official Information Requests,

 

Re: [6]https://fyi.org.nz/request/33962-fenz-pr...

 

Time is running out on this - I should have been provided an answer by
April 7 2026.

 

Yours sincerely,

 

Miss M Quicken

 

-----Original Message-----

 

Kia ora M Quicken

 

 

 

Thank you for your request of 4 March 2026 requesting a copy of Fire and 
Emergency New Zealand’s privacy policy and a list of all policies.

 

 

 

Before we can treat this correspondence as a request made in accordance 
with the Official Information Act 1982, we must be satisfied that the 
eligibility requirements in section 12 of the OIA are met.

 

 

 

As with your other request, this request was also submitted via an online 
platform under a name and email address from which eligibility cannot 
reasonably be inferred. In those circumstances, we seek confirmation that 
you meet one of the eligibility criteria set out in section 12.

 

 

 

Consistent with guidance from the Office of the Ombudsman, a postmarked 
letter confirming that you meet the section 12 eligibility requirements 
will be sufficient if you do not wish to provide confirmation 
electronically.

 

 

 

Once eligibility is confirmed, we will proceed with your new request in 
accordance with the OIA.

 

 

 

Ngâ mihi,

 

 

 

Information Requests Team

 

 

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ 
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png

 

  E: [2][FENZ request email]

 

  W: [3][7]www.fireandemergency.nz

 

A: Fire and Emergency National Headquarters

 

      Level 7, 42-52 Willis Street, Wellington Central

 

      PO Box 2133, Wellington 6011

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[8][FOI #33962 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

 

[10][IMG][11][IMG][12][IMG][13][IMG][14][IMG][15][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. mailto:[FOI #33962 email]
5. https://aka.ms/LearnAboutSenderIdentific...
6. https://fyi.org.nz/request/33962-fenz-pr...
7. http://www.fireandemergency.nz/
8. mailto:[FOI #33962 email]
9. https://fyi.org.nz/help/officers
10. http://www.facebook.com/fireandemergencynz
11. http://www.youtube.com/fireandemergencynz
12. http://www.twitter.com/FireEmergencyNZ
13. http://www.instagram.com/fireandemergenc...
14. http://www.linkedin.com/company/fireande...
15. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe M Quicken  
 
We write to acknowledge receipt of your information request dated 29 April
2026. Our commitment is to provide a response to your request as soon as
possible, and no later than 20 working days after the day it was received.
If we are unable to meet this timeframe, we will inform you promptly and
provide details regarding any extension required. Should clarification be
necessary for your request, we may reach out to you for additional
information.
             
The information you have requested may contain the names and contact
details of our staff or volunteers. Please let us know whether you require
these names and contact details. We may need to consult our people before
deciding whether we can release this information, and this may take a bit
more time. If we do not hear from you, we will assume that you do not
require their names and contact details.

Nāku noa, nā
Information Request Team

[1][IMG][2][IMG][3][IMG][4][IMG][5][IMG][6][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. http://www.facebook.com/fireandemergencynz
2. http://www.youtube.com/fireandemergencynz
3. http://www.twitter.com/FireEmergencyNZ
4. http://www.instagram.com/fireandemergenc...
5. http://www.linkedin.com/company/fireande...
6. http://www.fireandemergency.nz/

hide quoted sections

Tēnā koe Miss M Quicken

 

Please find attached correspondence from Fire and Emergency New Zealand |
Whakaratonga Iwi.

 

Ngā mihi,

 

Information Requests Team

 

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ Logo_CMYK.png 

 E: [2][FENZ request email]

 W: [3]www.fireandemergency.nz

A: Fire and Emergency National Headquarters

     Level 7, 42-52 Willis Street, Wellington Central

     PO Box 2133, Wellington 6011

 

[4][IMG][5][IMG][6][IMG][7][IMG][8][IMG][9][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that may
be subject to an obligation of confidence or the subject of legal
privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. mailto:[FENZ request email]
3. http://www.fireandemergency.nz/
4. http://www.facebook.com/fireandemergencynz
5. http://www.youtube.com/fireandemergencynz
6. http://www.twitter.com/FireEmergencyNZ
7. http://www.instagram.com/fireandemergenc...
8. http://www.linkedin.com/company/fireande...
9. http://www.fireandemergency.nz/

hide quoted sections