Boarding house complaints & investigations

Miss M Quicken made this Official Information request to Ministry of Business, Innovation & Employment

Currently waiting for a response from Ministry of Business, Innovation & Employment, they must respond promptly and normally no later than (details and exceptions).

From: Miss M Quicken

Dear Ministry of Business, Innovation & Employment,

There are two hostels that have undergone change of use from residential to commercial;

1) House of Pirie (38 Pirie Street, Mt Victoria)

https://www.booking.com/hotel/nz/house-o...

2) Wellington Wibes Hostel, formerly House of Tawatawa (112 Quebec Street, Owhiro Bay)

https://www.booking.com/hotel/nz/house-o...

The hostels are additionally in other platforms including AirBnB offering long term stays over 28 days with 20 other occupants in any given time per property making them classified as boarding houses.

And considering the below:

- https://www.stuff.co.nz/nz-news/36076150...
- https://www.legislation.govt.nz/bill/mem...
- https://www.tenancy.govt.nz/about-tenanc...

Please provide:

A) Investigation reports on the properties compliance including Healthy Homes Standard

B) Number of Residential tenancy Act / boarding house related complaints received past two years

I would like to have this opportunity to understand whether the MBIE is working to mitigate the risks similar to Loafers lodge without the need for additional legislation.

Yours faithfully,

Miss M Quicken

Link to this

From: Ministerials
Ministry of Business, Innovation & Employment


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Kia ora M Quicken,
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 2/03/2026 requesting, under the Official
Information Act 1982, the following:
 
Dear Ministry of Business, Innovation & Employment,

There are two hostels that have undergone change of use from residential
to commercial;

1) House of Pirie (38 Pirie Street, Mt Victoria)

https://aus01.safelinks.protection.outlo...

2) Wellington Wibes Hostel, formerly House of Tawatawa (112 Quebec Street,
Owhiro Bay)

https://aus01.safelinks.protection.outlo...

The hostels are additionally in other platforms including AirBnB offering
long term stays over 28 days with 20 other occupants in any given time per
property making them classified as boarding houses.

And considering the below:

-
https://aus01.safelinks.protection.outlo...
-
https://aus01.safelinks.protection.outlo...
-
https://aus01.safelinks.protection.outlo...

Please provide:

A) Investigation reports on the properties compliance including Healthy
Homes Standard

B) Number of Residential tenancy Act / boarding house related complaints
received past two years

I would like to have this opportunity to understand whether the MBIE is
working to mitigate the risks similar to Loafers lodge without the need
for additional legislation.
 
We will endeavour to respond to your request as soon as possible, and no
later than 30/03/2026, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
 
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

References

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1. mailto:[MBIE request email]

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