Kia ora Sam,

 

Acknowledgement of Request for Information under the Local Government
Official Information and Meetings Act 1987. 

 

Thank you for your email received on 3 January 2026, requesting
information regarding telecommunications infrastructure for:

- Metlink public transport monitoring systems
- Harbor operations and maritime safety
- Regional parks and facilities
- Current connectivity providers and general network topology

 

A reply to your request will be sent to you by 10 February 2026 within 20
working days of the request being received.  

 

The end of year holiday period
is observed on the 22nd December 2025 to 9th January 2026 as set out in
the Local Government Official Information and Meetings Act 1987.  
These dates are reflected in the due date for the reply.   

 

Please note that it is our policy to proactively release our responses to
official information requests on our website where appropriate. Personal
information will not be included.  

 

Ngā mihi, 
Information Management Team             

  

For Luke Troy 

Group Manager 

Strategy 

Greater Wellington Regional Council 

 

 

 

 

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

Kia Ora Sam,

I am currently reviewing your request for information relating to Greater
Wellington’s telecommunication’s infrastructure.  

The request is quite broad and could be interpreted in quite a few ways,
in particular your request regarding Metlink, Harbours and our
connectivity providers and general network topology,  so I was hoping I
could get further clarification from you on exactly what sort of info
you’re after.

I’d suggest it might actually be easier to discuss this over the phone and
you can reach me directly via contact details below during normal business
hours.

Alternatively, if you could please get back to me by COB Friday
(16-1-2026) with any further details that would be greatly appreciated.

 

Sincerely,

Rhys

 

[1]makaurangi Rhys Evans

ICT Operational Technology Specialist

Greater Wellington Te Pane Matua Taiao

021 245 3200
100 Cuba St, Te Aro, Wellington, 6011,  PO Box 11646,
Wellington 5140

Follow us online: [2]Facebook | [3]gw.govt.nz

 

 

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this
correspondence in error, you must not copy, distribute or take any action
in reliance on it and you should delete it from your system and notify the
sender immediately. Unless otherwise stated, any views or opinions
expressed are solely those of the author, and do not represent those of
the organisation.

References

Visible links
2. https://www.facebook.com/GreaterWellingt...
3. http://www.gw.govt.nz/

Kia Ora Sam,
Thanks for the clarification, I believe this will be sufficient for us to start shaping our response and we will get back to you once we have gathered the appropriate information.

Cheers,
Rhys

Rhys Evans
ICT Operational Technology Specialist
Greater Wellington Te Pane Matua Taiao
021 245 3200
100 Cuba St, Te Aro, Wellington, 6011, PO Box 11646, Wellington 5140
Follow us online: Facebook | gw.govt.nz

-----Original Message-----
From: Sam Brown <[FOI #33416 email]>
Sent: Monday, 12 January 2026 16:44
To: Rhys Evans <[email address]>
Subject: Re: LGOIMA Request 2026-005/2026-004 Greater Wellington Regional Council

Dear Rhys,

Thank you for reaching out. I'm happy to clarify to help you scope the request appropriately.

What I'm seeking to understand:
I'm researching connectivity infrastructure used by essential public services in the Wellington region. I'm particularly interested in understanding what connectivity technologies and providers support critical operational systems.

Specific clarifications:
1. Metlink public transport monitoring:
- What connectivity types are and data routes are used for real-time bus/train tracking and passenger information systems, for each system and/or unique location (e.g., cellular data, dedicated fibre, point-to-point wireless)?
- Current service providers for these systems
- Whether there are backup connectivity arrangements if primary systems fail

2. Harbour operations and maritime safety:
- Connectivity used for harbour monitoring, vessel tracking, or maritime safety systems
- Service providers and technology types
- Critical systems that depend on connectivity for safety or operational purposes

3. Regional parks and facilities:
I'm primarily interested in remote or isolated facilities that require connectivity (e.g., ranger communications, monitoring systems, islands, visitor centres) I am not seeking information about standard office connectivity in urban locations

4. General network topology:
High-level overview of how systems connect - for example:
"Bus tracking uses Spark 4G/5G cellular with One NZ backup"
"Harbour systems connect via fibre to central monitoring"
"Remote park facilities use point-to-point wireless links"
I do NOT require technical specifications, IP addressing, equipment details, or information that would create security risks

What I'm NOT seeking:
- Detailed network diagrams with security-sensitive information
- Corporate IT systems or office connectivity
- Technical specifications of equipment
- Information that would facilitate unauthorised access

Context:
I'm examining how essential services infrastructure depends on telecommunications connectivity, particularly in scenarios where connectivity provider options may be limited or changing. Understanding what technologies are used and whether backup options exist helps assess our infrastructure resilience.

Please let me know if this clarification is sufficient.

Yours sincerely,

Sam Brown

-----Original Message-----

Kia Ora Sam,

I am currently reviewing your request for information relating to Greater Wellington's telecommunication's infrastructure.

The request is quite broad and could be interpreted in quite a few ways, in particular your request regarding Metlink, Harbours and our connectivity providers and general network topology, so I was hoping I could get further clarification from you on exactly what sort of info you're after.

I'd suggest it might actually be easier to discuss this over the phone and you can reach me directly via contact details below during normal business hours.

Alternatively, if you could please get back to me by COB Friday
(16-1-2026) with any further details that would be greatly appreciated.

Sincerely,

Rhys

[1]makaurangi Rhys Evans

ICT Operational Technology Specialist

Greater Wellington Te Pane Matua Taiao

021 245 3200
100 Cuba St, Te Aro, Wellington, 6011, PO Box 11646, Wellington 5140

Follow us online: [2]Facebook | [3]gw.govt.nz

ATTENTION: This correspondence is confidential and intended for the named
recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

References

Visible links
2. https://www.facebook.com/GreaterWellingt...
3. http://www.gw.govt.nz/

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ATTENTION: This correspondence is confidential and intended for the named recipient(s) only. If you are not the named recipient and receive this correspondence in error, you must not copy, distribute or take any action in reliance on it and you should delete it from your system and notify the sender immediately. Unless otherwise stated, any views or opinions expressed are solely those of the author, and do not represent those of the organisation.

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