Critical communications resilience and emergency service dependencies
Sam Brown made this Official Information request to National Emergency Management Agency
Currently waiting for a response from National Emergency Management Agency, they must respond promptly and normally no later than (details and exceptions).
From: Sam Brown
Dear National Emergency Management Agency,
Under the Official Information Act 1982, I request information regarding emergency communications infrastructure and resilience planning:
1. Current emergency communications plans and protocols, including what percentage of critical communications capacity relies on satellite systems, and specifically, what proportion depends on foreign-controlled commercial satellite providers.
2. Any risk assessments, contingency plans, or advice regarding service continuity scenarios where satellite communications providers become unavailable, whether due to technical failure, withdrawal of service, foreign government direction to the provider, or geopolitical disruption.
3. Backup communications arrangements and redundancy planning for scenarios where primary satellite services are degraded or unavailable, including assessment of whether terrestrial alternatives provide adequate coverage for emergency response.
4. Any advice or analysis on the resilience implications of geographic concentration in critical communications infrastructure, or conversely the benefits of maintaining diverse technology platforms and multiple service providers.
5. Any review or assessment conducted following recent civil defence emergencies (such as Cyclone Gabrielle) regarding the performance and reliability of different communications technologies during extreme weather events or natural disasters.
6. Correspondence with telecommunications providers regarding service level expectations, prioritisation arrangements, or mandatory service continuation requirements during declared emergencies.
Context: I am seeking to understand whether emergency management planning adequately addresses resilience risks associated with critical infrastructure dependency on single providers or technology types, particularly foreign-controlled services.
Yours faithfully,
Sam Brown
From: Information
National Emergency Management Agency
Kia ora,
Our office is currently closed for the Christmas/New Year period this
inbox is not being monitored. We will be back on Thursday January 8th
2026.
Please note, 25 December 2025 to 15 January 2026 are not considered
working days for the Official Information Act.
Have a good break,
NEMA
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

