Disclosure of Motor Vehicle Register Information to Private Entities
Charlie Drummond made this Official Information request to New Zealand Transport Agency
Currently waiting for a response from New Zealand Transport Agency, they must respond promptly and normally no later than (details and exceptions).
From: Charlie Drummond
Dear New Zealand Transport Agency,
This is a request for official information under the Official Information Act 1982. I am requesting information about the process for disclosing information from the Motor Vehicle Register to private entities for the purpose of enforcing parking rules on private land.
1. Authorised Access Criteria: Please provide the current criteria, policy, or checklist that Waka Kotahi uses to determine if a private company is granted "authorised access" to the Motor Vehicle Register for this purpose.
2. List of Authorised Entities: Please provide a current list of all private companies that are authorised to access the Motor Vehicle Register for the purpose of private parking enforcement.
3. Auditing and Compliance: Please provide any documents detailing the process by which Waka Kotahi audits these authorised companies to ensure they are using the data only for its intended purpose and are complying with the terms of their authorisation and the Privacy Act. Please include the number of audits conducted in the last 24 months and a summary of any non-compliance found.
4. Complaints Process: Please provide information on the process for a member of the public to lodge a complaint about a company's use of this authorised access. Please also provide the number of complaints received in the last 24 months and a summary of their outcomes.
5. Revocation of Access: Please state the criteria and process for revoking a company's authorised access. Please state how many companies have had their access revoked in the last 5 years.
This request is made in the public interest to understand the government's role in enabling the private parking enforcement industry and the safeguards in place to protect New Zealanders' personal information.
Yours faithfully,
Charlie Drummond
From: Official Correspondence
New Zealand Transport Agency
Kia ora Charlie
This email acknowledges your below request for information made under the
Official Information Act 1982.
Your request has been forwarded to the appropriate section of NZ Transport
Agency Waka Kotahi for response. They will contact you if they require
clarification of your request, more time to respond, or if your request
has been transferred to another organisation to respond to. Unless more
time is required, NZ Transport Agency will send a response to you within
20 working days of receiving your request – in this instance on or before
19 December 2025.
If you would like to discuss your request with NZ Transport Agency, please
contact us by email at [1][NZTA request email].
Ngâ mihi
Ministerial Services
Te Waka Kôtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[2]Connect with us on Social Media
[3][IMG]
show quoted sections
From: Official Correspondence
New Zealand Transport Agency
Kia ora Charlie
Thank you for you request under the Official Information Act 1982 to NZ
Transport Agency Waka Kotahi (NZTA).
We wish to clarify point 4 of your request with you regarding complaints.
Due to administrative limitations, changes in the area of NZTA which
manages these complaints and changes to the reporting these complaints, we
only hold readily available records back to November 2024.
Would you be comfortable amending your request for complaint records about
motor vehicle register access by third parties from the last 24 months, to
the following date range instead - 1/11/24, to 21/11/25 (the date of your
request)
Ngā mihi
Ministerial Services
Te Waka Kōtuia | Engagement & Partnerships
NZ Transport Agency Waka Kotahi
[1]Connect with us on Social Media
[2][IMG]
show quoted sections
From: Charlie Drummond
Dear Official Correspondence,
Where you don't have access to complaints data you may state that in your final response.
Please try your best to fulfill the original request.
Given that this is a partial reduction in scope of the original request pease do not interpret this as a change to the original request, and maintain the original timeline.
Yours sincerely,
Charlie Drummond
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).

