Anonymised EGHR Database Aggregates for Smart Meter Installations & Upgrades (2018–2025)

SPENCER JONES made this Official Information request to WorkSafe New Zealand

Response to this request is delayed. By law, WorkSafe New Zealand should normally have responded promptly and by (details and exceptions)

From: SPENCER JONES

Kia ora WorkSafe OIA Team,

Under the **Official Information Act 1982**, I request **anonymised aggregate information** from the **Electricity and Gas High-Risk Database (EGHR)** in relation to **advanced electricity meter (smart meter) installations and upgrades** between **1 January 2018 and 1 September 2025**.

This request is made in the **public interest**, given the scale of smart meter rollout and the limited information released to date on associated safety and compliance outcomes.

1. EGHR – Anonymised Aggregate Summary (Smart Meters)

Please provide an **anonymised summary table** of all EGHR records relating to **smart meter installations or upgrades** (e.g. new installations, replacements, 3G→4G/5G upgrades) over the period **1 January 2018 – 1 September 2025**, showing, to the extent recorded:

* Year and/or quarter (e.g. 2018 Q1, 2019 Q2, etc)
* Number of smart meter-related PEW records
* Network/distributor or retailer (if recorded)
* Meter type or technology (e.g. 3G, 4G, 5G, dual-band, AMI – if recorded)
* High-risk category (e.g. residential, commercial, relocatable, if applicable)
* Compliance outcome (e.g. certified, failed, re-inspected, cancelled)
* Whether any associated incident notification was logged with WorkSafe (yes/no counts only – no case-level detail needed).

I am **not** seeking any personal identifiers, addresses, or individual certifier names – aggregates only.

2. 5G-Capable Smart Meters – Aggregates

For the same period (1 January 2018 – 1 September 2025), please provide:

* The total number of **5G-capable smart meter installations or upgrades** recorded in EGHR; and
* A breakdown by year (and by distributor/retailer if available); and
* Any available aggregate data on **compliance failures or re-inspections** relating specifically to 5G-capable meters.

3. Search and Export Methodology

Please describe, in summary form:

* The **search terms and filters** used to extract the above data from EGHR (for example, how “smart meter”, “AMI”, “meter upgrade”, “5G” or similar were identified);
* Any **limitations** on the data (for example, if meter type is not consistently recorded or only coded indirectly); and
* The total number of raw EGHR entries identified before any filtering for relevance to smart meters.

4. Record Retention and Disposal (Public Records Act)

If you consider that **no EGHR records** can be identified as relating to smart meters for the requested period, please:

* Provide a copy or citation of the **disposal authority or retention schedule** (under the **Public Records Act 2005**) that governs EGHR high-risk PEW data; and
* Confirm the expected **retention period** for those records; and
* State whether any EGHR records that might have included smart meter installations or upgrades for the period 2018–2025 have been **destroyed, transferred or archived**, and if so, when and under which disposal authority.

Format, Redactions and Duty to Assist

* I request that the information be provided **electronically**, preferably in **spreadsheet (CSV/XLSX)** or tabled **PDF** form for the aggregates.
* If you consider that releasing any individual-level information would require redaction under s 9 (e.g. privacy), I am happy to receive **summary/aggregate tables only**, in accordance with **s 16** of the Act.
* If any part of this request is considered likely to be refused under **s 18(f)** (substantial collation or research), please first **consult with me under s 18B** so I can refine the scope (for example, by limiting to particular years, distributors, or a higher-level summary).

This request is intended to complement, not duplicate, earlier requests to the **Electricity Authority, MBIE, PHF Science/ESR and the Ministry of Health** on smart meter safety and EMF oversight, and to clarify whether WorkSafe’s EGHR records contain relevant high-risk installation data.

Please acknowledge receipt of this request and respond within the statutory timeframe.

Kind regards,
Spencer Jones**

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SPENCER JONES left an annotation ()

Annotation for Future Readers & Cross-Reference

This request focuses on the Electricity and Gas High-Risk (EGHR) Database, seeking aggregate, anonymised data about smart-meter installations and upgrades (2018 – 2025).

Earlier OIAs to the Electricity Authority (EA) and MBIE confirmed that neither agency holds detailed safety or compliance statistics for smart meters, while the EA’s own OIA 25 0027 (7 Nov 2025) released only two health-related complaint records. Yet smart-meter work is logged in EGHR as a “high-risk” prescribed electrical activity, meaning WorkSafe should hold the national record of installation numbers, failures, and compliance outcomes.

This OIA therefore aims to:

Obtain aggregate figures on smart-meter-related PEW entries in EGHR (no personal data).

Clarify how WorkSafe tracks compliance, incidents, and 5 G-capable upgrades.

Identify any record-keeping or disposal authorities if such data are missing.

It’s intended to close a transparency gap left by earlier agency responses and to determine whether New Zealand’s official electrical-safety databases actually record smart-meter rollout activity.

Status: Awaiting WorkSafe acknowledgment (due mid-Nov 2025).

Cross-reference: EA #31857 / 25-0019 & 25-0027 ; MBIE #31923 ; PHF Science / MoH #31855.

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From: Ministerial Services – WorkSafe
WorkSafe New Zealand

Tēnā koe Spencer

Thank you for your Official Information Act request received by WorkSafe New Zealand on 9 November 2025.

We will respond to your request in accordance with the provisions of the Official Information Act as soon as reasonably practicable and not later than 20 working days.

If we need to extend this timeframe, we will let you know before that date with the reasons why.

Please contact [email address] if you have any questions.

Ngā mihi,

Ministerial Services
8 Willis Street
Wellington
W    worksafe.govt.nz

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From: Ministerial Services – WorkSafe
WorkSafe New Zealand


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Attachment OIA 251316 Jones Extension signed.pdf
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WorkSafe reference 251316

 

Dear Spencer

Attached is a letter about your information request.

Kind regards,

 

Ministerial Services

PO Box 165, Wellington 6140  

W    [1]worksafe.govt.nz

 

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[6]WSNZ_2769-Maori-email-sign-off-with-twitter-v1-2

 

 

 

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SPENCER JONES left an annotation ()

Public-Facing Annotation – FYI Request #32795

Anonymised EGHR Database Aggregates for Smart Meter Installations & Upgrades (2018–2025)
Date: 4 December 2025

WorkSafe has now issued a 30-working-day extension under section 15A OIA, citing:
• “large quantity of information”
• “consultations necessary before a decision can be made”


This annotation summarises what that means, why this extension is notable, and what to expect next.



1. What was requested

This request sought non-identifiable, aggregate data from the Electricity and Gas High-Risk (EGHR) database, specifically:
• Number of smart meter installations,
• Number of upgrades or replacements,
• Relevant defect/failure categories,
• Compliance outcomes,
• For the period 2018–2025.

This is high-level statistical data only — no personal details.



2. What WorkSafe has done

WorkSafe has taken the full extension period allowed under s 15A to respond.
Reasons given:
• large volume of information to search
• consultation required with other agencies or internal technical teams
• possibility of transfer to another regulatory agency (not confirmed but implied)

The extension notice is formally valid, but its rationale implies complexity behind the scenes.



3. Why this extension is significant

Smart-meter installations are logged in the EGHR database because the installations qualify as high-risk prescribed electrical work (PEW).
The fact WorkSafe must:
• search “a large quantity of information”, and
• conduct “consultations”

suggests:

A. WorkSafe does hold substantial EGHR data on smart meters

— otherwise no search would be required.

B. The information is dispersed across multiple datasets

EGHR data is often split across:
• PEW outcome records
• inspection/defect records
• certificate of compliance logs (CoCs)
• contractor safety notifications
• network-company audit results
• metering-provider schedules

C. Consultations imply other agencies may be involved, potentially:
• Electrical Safety team (WorkSafe)
• Electricity Authority
• MBIE (Energy Safety)
• Metering providers (AMI sector)

D. This extension is commonly used where release could highlight systemic gaps or inconsistencies

— especially relevant for smart-meter safety, installation quality, and public confidence issues.

Given your ongoing Utilities Disputes case and the broader Mercury/EMF complaint, this OIA sits in a high-scrutiny space.



4. Public interest

There is clear public interest in transparent EGHR data:
• Smart meter installations number in the millions since 2014.
• Defects, failures, overheating events, incorrect commissioning, and compliance issues are not publicly reported.
• EGHR data is never proactively released, even in aggregate.
• This dataset would illuminate national trends, failure rates, and compliance performance by year.

WorkSafe’s extension suggests the information is sensitive or potentially revealing.



5. Where things stand now
• The statutory deadline has been officially extended by 30 working days.
• The clock is now running to approximately mid-January 2026 (depending on holiday office closures).
• No transfer has yet occurred, but WorkSafe has explicitly signalled it may become relevant.

At this stage, the request remains pending, and no substantive information has been released.



6. Next steps (for followers and others)
• If WorkSafe attempts to transfer the request, note where it is sent (likely MBIE Energy Safety or EA).
• If WorkSafe refuses under s18(f) or s18(g), consider requesting:
• a document list,
• a data dictionary,
• or a summary version of the EGHR smart-meter data.
• If WorkSafe claims the data “does not exist”, this can be challenged due to the statutory requirement for logging high-risk electrical work.
• The Ombudsman has upheld numerous cases where agencies improperly used s15A or s18(f) for structured datasets.



7. Summary

WorkSafe’s 30-day extension confirms:
• EGHR smart-meter data exists,
• it is voluminous,
• and it requires multi-team or multi-agency consultation.

The request remains open.
Updates will be posted here as decisions are made.

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Things to do with this request

Anyone:
WorkSafe New Zealand only: