Kia ora Spencer Jones,
 
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 6/08/2025 requesting, under the Official
Information Act 1982, the following:
 
Please find below my Official Information Act request relating to approved
smart meter models, technical test standards, and recorded incident
statistics. This request is made in the public interest as part of an
active Utilities Disputes complaint (Ref 173878) concerning appliance
damage and smart meter performance.

Official Information Act Request – Approved Smart Meter Type List, Test
Standards, and Fault Statistics

Pursuant to the Official Information Act 1982, I request the following
information relating to all smart electricity meters currently or formerly
approved for installation in New Zealand:

1. The complete list of all smart meter models approved for use in NZ from
1 January 2015 to the present, including:
  - Manufacturer name
  - Model designation
  - Firmware version(s) approved
  - Date of approval and, if applicable, withdrawal

2. Copies of all technical specifications, compliance certificates, and
test reports held by the Authority or MBIE for each approved model,
showing:
  - Surge immunity testing (fast transient/burst and surge per IEC
61000‑4‑4, 61000‑4‑5, or equivalent)
  - Electromagnetic interference (EMI) emission levels, including
conducted and radiated emissions
  - Any high‑frequency transient event immunity testing
  - Testing for compliance with NZS 2772.1:1999 and any supplementary
EMF/EMI standards

3. All internal or external correspondence, reports, or minutes discussing
whether the above tests are mandatory for approval, and whether immunity
to “dirty electricity” or conducted transients is assessed.

4. Incident/fault statistics held from 1 January 2015 to the present,
broken down by meter make/model, for:
  - Reported appliance damage
  - EMI interference with customer equipment
  - Meter replacement due to fault or failure

If any part of this information is withheld, please state the exact
grounds under the OIA, specify the subsection, and explain the public
interest test applied under section 9(1).
 
We will endeavour to respond to your request as soon as possible, and no
later than 3/09/2025, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
 
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 |  P O Box 1473 Wellington 6140

References

Visible links
1. mailto:[MBIE request email]