Smart meter rollout, funding, and health-related oversight
SPENCER JONES made this Official Information request to Ministry of Business, Innovation & Employment
Response to this request is delayed. By law, Ministry of Business, Innovation & Employment should normally have responded promptly and by (details and exceptions)
From: SPENCER JONES
Kia Ora,
Pursuant to the Official Information Act 1982, I request:
1. Any internal briefings or interagency correspondence generated by MBIE between 2010–2025 regarding smart meter rollout, health risk evaluation, and standards oversight—particularly relating to recommendations around lowering NZ’s RFR exposure limits or reviewing NZS 2772.1:1999.
2. Records of public‑sector‑funded research grants or funding calls aimed at investigating health effects of smart meters or non‑thermal EMF exposure, including recipients, abstracts, and final reports.
3. Any database records or policies establishing how citizen health complaints related to smart meters are received, assessed, or escalated, including names of responsible agencies or personnel.
4. Any advice papers evaluating cost‑benefit or comparative risk analyses of smart meters vs alternative metering technologies, with health-related findings or references.
Please respond electronically within the statutory timeframe or advise of agency transfers of request.
Kind regards,
Spencer Jones
From: NoReplyMinisterialServices
Ministry of Business, Innovation & Employment
Kia ora Spencer Jones,
On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 2/08/2025 requesting, under the Official
Information Act 1982, the following:
Pursuant to the Official Information Act 1982, I request:
1. Any internal briefings or interagency correspondence generated by
MBIE between 2010–2025 regarding smart meter rollout, health risk
evaluation, and standards oversight—particularly relating to
recommendations around lowering NZ’s RFR exposure limits or reviewing
NZS 2772.1:1999.
2. Records of public‑sector‑funded research grants or funding
calls aimed at investigating health effects of smart meters or non‑thermal
EMF exposure, including recipients, abstracts, and final reports.
3. Any database records or policies establishing how citizen
health complaints related to smart meters are received, assessed, or
escalated, including names of responsible agencies or personnel.
4. Any advice papers evaluating cost‑benefit or comparative
risk analyses of smart meters vs alternative metering technologies, with
health-related findings or references.
Please respond electronically within the statutory timeframe or advise of
agency transfers of request.
We will endeavour to respond to your request as soon as possible, and no
later than 29/08/2025, being 20 working days after the day your request
was received. If we are unable to respond to your request by then, we will
notify you of an extension of that timeframe. If you have any enquiries
regarding your request feel free to contact us via email to
[1][MBIE request email].
Nāku noa, nā
Ministerial Services
Strategy and Assurance
Ministry of Business, Innovation & Employment
15 Stout Street, Wellington 6011 | P O Box 1473 Wellington 6140
References
Visible links
1. mailto:[MBIE request email]
From: *OIA
Ministry of Business, Innovation & Employment
Kia ora Spencer
Please find attached a letter regarding your requests of 2 and 6 August
2025 relating to Smart Meters.
Ngā mihi
Matthew
Principal Ministerial Advisor
Building Resources and Markets
[1]Description: cid:image001.jpg@01CE732A.1A2F9630
References
Visible links
From: Ministerial Services – WorkSafe
Dear Spencer,
I refer to your request made under the Official Information Act 1982 (OIA)
to the Ministry of Business, Innovation and Employment, transferred in
part to WorkSafe New Zealand for direct response. The part of your request
that was transferred is as follows:
4. Incident/fault statistics held from 1 January 2015 to the present,
broken down by meter
make/model, for:
o Reported appliance damage
o EMI interference with customer equipment
o Meter replacement due to fault or failure
o
I am writing to seek clarification of your request. Please advise whether
the information sought relates to instances where a meter is involved in
which:
o incident/fault is attributed to electromagnetic interference (EMI) or
include all causes; and
o the source of electromagnetic interference (EMI) is attributed to the
meter or include other sources.
Thank you and kind regards,
Ministerial Services
8 Willis Street
Wellington
W [1]worksafe.govt.nz
[2]facebook-grey [3]twitter-grey [4]linkedin-grey [5]instagram-grey
[6]WSNZ_2769-Maori-email-sign-off-with-twitter-v1-2
[7]www.govt.nz - your guide to finding and using New Zealand government
services
show quoted sections
References
Visible links
1. http://www.worksafe.govt.nz/
2. https://www.facebook.com/nzworksafe
3. https://twitter.com/WorkSafeNZ
4. https://www.linkedin.com/company/worksaf...
5. https://www.instagram.com/worksafe_nz/
7. http://www.govt.nz/
From: SPENCER JONES
Subject: Clarification Response – OIA Request on Smart Meter Incident/Fault Statistics
Kia ora,
Thank you for your message of 29 August 2025 seeking clarification of my Official Information Act request, partially transferred from MBIE.
To confirm:
- I seek **all incident/fault statistics held from 1 January 2015 to the present**, broken down by meter make/model, for:
- reported appliance damage,
- electromagnetic interference (EMI) with customer equipment, and
- meter replacement due to fault or failure.
- The request is not limited to EMI incidents only. Please include **all causes of incident/fault**.
- Where EMI incidents are recorded, please include **both cases where the source is identified as the meter itself and where the source is recorded as another factor but the meter is implicated in the incident or data entry**.
I also note that under section 15 of the OIA, information must be provided in the form requested unless to do so would impair efficient administration, and under section 16, information should be made available in the form in which it is held. If full disaggregation by cause or meter model is not possible, I would appreciate receiving the information in the closest form available.
This clarification is intended to ensure the scope is comprehensive and avoids unnecessary narrowing that could exclude relevant consumer safety information. Please proceed on this basis.
Kind regards,
Spencer Jones
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).
SPENCER JONES left an annotation ()
Annotation for Future Readers
On 29 August 2025, WorkSafe sought clarification of the part of my request transferred from MBIE, asking whether incident/fault statistics should cover:
- only EMI-related incidents, or all causes; and
- EMI incidents attributed solely to the meter, or also where the meter was implicated alongside another source.
I have clarified that I am seeking **all causes of incident/fault** (not just EMI) and that EMI data should include both cases where the meter itself was the source and where it was otherwise implicated. This ensures the response is comprehensive and avoids excluding relevant safety information.
Kind regards,
Spencer Jones
Link to this