Problems with CCRF.ac.nz affecting applications for 2026
Michael Bourke made this Official Information request to Victoria University of Wellington
This request has an unknown status. We're waiting for Michael Bourke to read recent responses and update the status.
From: Michael Bourke
Dear Victoria University of Wellington,
Please provide any email communications about problems with the ccrf system used by prospective university students in their applications for 2026 enrolments, affecting applicants to all NZ universities.
Include any communication with and from any vendor(s) that administers the website and forms, and how many people are / were affected and what remedies have been taken, to both fix the problem, and contact the students affected.
Yours faithfully,
Michael Bourke
From: OIA Requests
Victoria University of Wellington
Kia ora
I am writing to acknowledge receipt of your Official Information Act 1982
(OIA) request of 5 November 2025.
We will endeavour to respond to your request as soon as possible, and not
later than 3 December 2025, being 20 working days after the date your
request was received.
If you have any questions or concerns relating to your request in the
meantime, please do not hesitate to contact us.
Ngā mihi
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz | 0800 04 04 04
show quoted sections
From: OIA Requests
Victoria University of Wellington
Kia ora
I am emailing in relation to your Official Information Act 1982 (OIA)
received on 5 November 2025 for the following:
"Please provide any email communications about problems with the ccrf
system used by prospective university students in their applications for
2026 enrolments, affecting applicants to all NZ universities.
Include any communication with and from any vendor(s) that administers the
website and forms, and how many people are / were affected and what
remedies have been taken, to both fix the problem, and contact the
students affected.”
The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision by 25 working days, to 29 January 2026.
This extension is necessary because consultations with external parties,
which are necessary to make a decision on your request, are such that a
proper response cannot reasonably be made within the original time limit
(s 15A(1)(b) refers).
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact us.
Ngâ mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[2]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[VUW request email]>
Sent: Wednesday, 5 November 2025 8:55 am
To: Michael Bourke <[FOI #32739 email]>
Subject: Acknowledgement: OIA 11-05 Bourke - CCRF applications
Kia ora
I am writing to acknowledge receipt of your Official Information Act 1982
(OIA) request of 5 November 2025.
We will endeavour to respond to your request as soon as possible, and not
later than 3 December 2025, being 20 working days after the date your
request was received.
If you have any questions or concerns relating to your request in the
meantime, please do not hesitate to contact us.
Ngâ mihi
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[3]www.wgtn.ac.nz | 0800 04 04 04
show quoted sections
From: OIA Requests
Victoria University of Wellington
Kia ora
Thank you again for your Official Information Act 1982 (OIA) request of 5
November 2025.
To help us finalise a response to your OIA request, I would be grateful if
you could kindly please provide some clarification to ensure we have
interpreted the scope of your request correctly.
Can you please clarify whether you are seeking information held by
Victoria University of Wellington:
o on any general problems or issues raised to staff at Victoria
University of Wellington throughout the 2025 year relating to the CCRF
system?
OR
o relating to a specific problem relating to the CCRF system? If this is
the case, grateful if you can please provide us with any detail on
your understanding of the issue or specific timeframes it occurred.
We would appreciate if you can please come back to us on the above as soon
as possible to enable us to continue finalising a response to your
request.
Finally, please note that our response will only consider official
information held by Victoria University of Wellington.
Thank you in advance for your time and assistance.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[VUW request email]>
Sent: Tuesday, 2 December 2025 4:51 pm
To: Michael Bourke <[FOI #32739 email]>
Subject: Extension: OIA 11-05 Bourke - CCRF applications
Kia ora
I am emailing in relation to your Official Information Act 1982 (OIA)
received on 5 November 2025 for the following:
"Please provide any email communications about problems with the ccrf
system used by prospective university students in their applications for
2026 enrolments, affecting applicants to all NZ universities.
Include any communication with and from any vendor(s) that administers the
website and forms, and how many people are / were affected and what
remedies have been taken, to both fix the problem, and contact the
students affected.”
The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision by 25 working days, to 29 January 2026.
This extension is necessary because consultations with external parties,
which are necessary to make a decision on your request, are such that a
proper response cannot reasonably be made within the original time limit
(s 15A(1)(b) refers).
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [2]www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact us.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[3]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[4][VUW request email]>
Sent: Wednesday, 5 November 2025 8:55 am
To: Michael Bourke <[5][FOI #32739 email]>
Subject: Acknowledgement: OIA 11-05 Bourke - CCRF applications
Kia ora
I am writing to acknowledge receipt of your Official Information Act 1982
(OIA) request of 5 November 2025.
We will endeavour to respond to your request as soon as possible, and not
later than 3 December 2025, being 20 working days after the date your
request was received.
If you have any questions or concerns relating to your request in the
meantime, please do not hesitate to contact us.
Ngā mihi
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[6]www.wgtn.ac.nz | 0800 04 04 04
show quoted sections
From: OIA Requests
Victoria University of Wellington
Kia ora
I am following up on the below email seeking clarification of your OIA
request of 5 November 2025. Grateful if you can please provide a response
to us as soon as practical.
Thank you again for your assistance.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
From: OIA Requests <[VUW request email]>
Sent: Thursday, 4 December 2025 4:53 pm
To: Michael Bourke <[FOI #32739 email]>
Subject: URGENT: OIA 11-05 Bourke - CCRF applications
Importance: High
Kia ora
Thank you again for your Official Information Act 1982 (OIA) request of 5
November 2025.
To help us finalise a response to your OIA request, I would be grateful if
you could kindly please provide some clarification to ensure we have
interpreted the scope of your request correctly.
Can you please clarify whether you are seeking information held by
Victoria University of Wellington:
o on any general problems or issues raised to staff at Victoria
University of Wellington throughout the 2025 year relating to the CCRF
system?
OR
o relating to a specific problem relating to the CCRF system? If this is
the case, grateful if you can please provide us with any detail on
your understanding of the issue or specific timeframes it occurred.
We would appreciate if you can please come back to us on the above as soon
as possible to enable us to continue finalising a response to your
request.
Finally, please note that our response will only consider official
information held by Victoria University of Wellington.
Thank you in advance for your time and assistance.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[2][VUW request email]>
Sent: Tuesday, 2 December 2025 4:51 pm
To: Michael Bourke <[3][FOI #32739 email]>
Subject: Extension: OIA 11-05 Bourke - CCRF applications
Kia ora
I am emailing in relation to your Official Information Act 1982 (OIA)
received on 5 November 2025 for the following:
"Please provide any email communications about problems with the ccrf
system used by prospective university students in their applications for
2026 enrolments, affecting applicants to all NZ universities.
Include any communication with and from any vendor(s) that administers the
website and forms, and how many people are / were affected and what
remedies have been taken, to both fix the problem, and contact the
students affected.”
The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision by 25 working days, to 29 January 2026.
This extension is necessary because consultations with external parties,
which are necessary to make a decision on your request, are such that a
proper response cannot reasonably be made within the original time limit
(s 15A(1)(b) refers).
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [4]www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact us.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[5]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[6][VUW request email]>
Sent: Wednesday, 5 November 2025 8:55 am
To: Michael Bourke <[7][FOI #32739 email]>
Subject: Acknowledgement: OIA 11-05 Bourke - CCRF applications
Kia ora
I am writing to acknowledge receipt of your Official Information Act 1982
(OIA) request of 5 November 2025.
We will endeavour to respond to your request as soon as possible, and not
later than 3 December 2025, being 20 working days after the date your
request was received.
If you have any questions or concerns relating to your request in the
meantime, please do not hesitate to contact us.
Ngā mihi
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[8]www.wgtn.ac.nz | 0800 04 04 04
show quoted sections
From: OIA Requests
Victoria University of Wellington
Kia ora Michael
Please find attached a response to your Official Information Act 1982
request of 5 November 2025.
Ngā mihi
Kayana Shaw (she/her)
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[1]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[VUW request email]>
Sent: Wednesday, 10 December 2025 10:37 am
To: Michael Bourke <[FOI #32739 email]>
Subject: RE: URGENT: OIA 11-05 Bourke - CCRF applications
Kia ora
I am following up on the below email seeking clarification of your OIA
request of 5 November 2025. Grateful if you can please provide a response
to us as soon as practical.
Thank you again for your assistance.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
From: OIA Requests <[2][VUW request email]>
Sent: Thursday, 4 December 2025 4:53 pm
To: Michael Bourke <[3][FOI #32739 email]>
Subject: URGENT: OIA 11-05 Bourke - CCRF applications
Importance: High
Kia ora
Thank you again for your Official Information Act 1982 (OIA) request of 5
November 2025.
To help us finalise a response to your OIA request, I would be grateful if
you could kindly please provide some clarification to ensure we have
interpreted the scope of your request correctly.
Can you please clarify whether you are seeking information held by
Victoria University of Wellington:
o on any general problems or issues raised to staff at Victoria
University of Wellington throughout the 2025 year relating to the CCRF
system?
OR
o relating to a specific problem relating to the CCRF system? If this is
the case, grateful if you can please provide us with any detail on
your understanding of the issue or specific timeframes it occurred.
We would appreciate if you can please come back to us on the above as soon
as possible to enable us to continue finalising a response to your
request.
Finally, please note that our response will only consider official
information held by Victoria University of Wellington.
Thank you in advance for your time and assistance.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[4]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[5][VUW request email]>
Sent: Tuesday, 2 December 2025 4:51 pm
To: Michael Bourke <[6][FOI #32739 email]>
Subject: Extension: OIA 11-05 Bourke - CCRF applications
Kia ora
I am emailing in relation to your Official Information Act 1982 (OIA)
received on 5 November 2025 for the following:
"Please provide any email communications about problems with the ccrf
system used by prospective university students in their applications for
2026 enrolments, affecting applicants to all NZ universities.
Include any communication with and from any vendor(s) that administers the
website and forms, and how many people are / were affected and what
remedies have been taken, to both fix the problem, and contact the
students affected.”
The OIA requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision by 25 working days, to 29 January 2026.
This extension is necessary because consultations with external parties,
which are necessary to make a decision on your request, are such that a
proper response cannot reasonably be made within the original time limit
(s 15A(1)(b) refers).
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available
at [7]www.ombudsman.parliament.nz or freephone 0800 802 602.
If you wish to discuss any aspect of your request with us, including this
decision, please feel free to contact us.
Ngā mihi
Legal Services
Te Herenga Waka - Victoria University of Wellington
[8]www.wgtn.ac.nz | 0800 04 04 04
From: OIA Requests <[9][VUW request email]>
Sent: Wednesday, 5 November 2025 8:55 am
To: Michael Bourke <[10][FOI #32739 email]>
Subject: Acknowledgement: OIA 11-05 Bourke - CCRF applications
Kia ora
I am writing to acknowledge receipt of your Official Information Act 1982
(OIA) request of 5 November 2025.
We will endeavour to respond to your request as soon as possible, and not
later than 3 December 2025, being 20 working days after the date your
request was received.
If you have any questions or concerns relating to your request in the
meantime, please do not hesitate to contact us.
Ngā mihi
Senior Advisor, Official Information and Privacy | Legal Services
Te Herenga Waka - Victoria University of Wellington
[11]www.wgtn.ac.nz | 0800 04 04 04
show quoted sections
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence (note: this contains the same information already available above).
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this request