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UCB - Current minimum processing standards guidelines

M.R.M. made this Official Information request to Ministry of Social Development

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From: M.R.M.

Dear Ministry of Social Development,

I refer to your Doogle system.

I refer to the pathway copied below:

Home >> Resources & Tools >> Helping Clients >> Processing standards >> Accepting forms

I am requesting that you provide me with:

1. A complete list of all the headings of all of the sub-directories, and those underneath them, etc. under the "Resources & Tools" part/section

2. A complete list of all of the headings of all of the sub-directories, and those underneath them, etc. under the "Helping Clients" part/section

3. A complete list of all of the headings of all of the sub-directories, and those underneath them, etc. under the "Processing Standards" part/section.

If there are any more part/section that follow on after the "Processing Standards" part/section, then please supply that information as well in the same way as outlined above.

Yours faithfully,

M.R.M.

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From: OIA_Requests (MSD)
Ministry of Social Development

IN-CONFIDENCE

Tēnā koe M.R.M.

Thank you for your email received 26 October 2025, under the Official Information Act 1982. Your request has been forwarded to the appropriate officials at National Office to respond.

Ngā manaakitanga,

Official Information Team | Ministerial and Executive Services
Ministry of Social Development

Our Purpose:
We help New Zealanders to help themselves to be safe, strong and independent
Ko ta mātou he whakamana tangata kia tū haumaru, kia tū kaha, kia tū motuhake

-----Original Message-----
From: M.R.M. <[FOI #32675 email]>
Sent: Sunday, 26 October 2025 6:04 pm
To: OIA_Requests (MSD) <[MSD request email]>
Subject: Official Information request - UCB - Current minimum processing standards guidelines

[You don't often get email from [FOI #32675 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Ministry of Social Development,

I refer to your Doogle system.

I refer to the pathway copied below:

Home >> Resources & Tools >> Helping Clients >> Processing standards >> Accepting forms

I am requesting that you provide me with:

1. A complete list of all the headings of all of the sub-directories, and those underneath them, etc. under the "Resources & Tools" part/section

2. A complete list of all of the headings of all of the sub-directories, and those underneath them, etc. under the "Helping Clients" part/section

3. A complete list of all of the headings of all of the sub-directories, and those underneath them, etc. under the "Processing Standards" part/section.

If there are any more part/section that follow on after the "Processing Standards" part/section, then please supply that information as well in the same way as outlined above.

Yours faithfully,

M.R.M.

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This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry.

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From: OIA_Requests (MSD)
Ministry of Social Development


Attachment OIA Decision letter M.R.M.pdf
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IN-CONFIDENCE

Tçnâ koe M.R.M,

 

Please find attached the Ministry’s response to your Official Information
Act request.

 

Nâ mâtou noa, nâ

 

Official Information Team   | Ministerial and Executive Services

Ministry of Social Development

 

Our Purpose:
We help New Zealanders to be safe, strong and independent
Manaaki Tangata, Manaaki Whânau

 

This email and any attachments may contain information that is
confidential and subject to legal privilege. If you are not the intended
recipient, any use, dissemination, distribution or duplication of this
email and attachments is prohibited. If you have received this email in
error please notify the author immediately and erase all copies of the
email and attachments. The Ministry of Social Development accepts no
responsibility for changes made to this message or attachments after
transmission from the Ministry.

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