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Resolution roles via Cultivate

Adam Jones made this Official Information request to Health and Disability Commissioner

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From: Adam Jones

Dear Health and Disability Commissioner,

Under OIA, please provide:

1. The justification for engaging the services of an external recruitment company, namely Cultivate to recruit complaint assessors and senior complaint assessors wheras HDC already have an inhouse recruitment and human resources team.

2. Please advise on the number of vacant positions that your Office is seeking to fulfill via Cultivate.

3.Please provide the payment arrangement with Cultivate. What amount in monetary terms is HDC expecting to pay per hire.

4. Please provide the turn over data for the Office's complaint assessment team all of 2025 ( 1 Jan 2025 to current). Please break down per role, e.g how many seniors, complaint assessors exited the organization.

Yours faithfully,

Adam Jones

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From: Craig Goodwillie
Health and Disability Commissioner


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Dear Mr Jones,

 

I refer to your request of 23 October 2025.

 

The Official Information Act 1982 (OIA) provides that to be eligible to
make a request under the OIA, the requestor must be

(a)        a New Zealand citizen; or

(b)        a permanent resident of New Zealand; or

(c)        a person who is in New Zealand; or

(d)        a body corporate which is incorporated in New Zealand; or

(e)        a body corporate which is incorporated outside New Zealand but
which has a place of business in New Zealand

 

Can you please reply to this email providing evidence of your eligibility
to make an OIA request.

 

Regards

 

Dr Craig Goodwillie  

OIA Team Leader

Office of the Health and Disability Commissioner | Te Toihau Hauora,
Hauatanga
PO Box 245, Wellington 6140

Freephone 0800 11 22 33

Website   [1]hdc.org.nz

 

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