Executive Non-Hotel Accommodation and Subsidies
E Parks made this Official Information request to Accident Compensation Corporation
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From: E Parks
Dear Accident Compensation Corporation,
Tēnā koe,
This request is a follow-up to the earlier response titled “Senior Leader Travel” submitted by Sarah Jones, which outlined hotel and flight expenses for a number of ACC kaimahi at the executive level.
Upon reviewing that kōrero, there appear to be inconsistencies between some executives' reported travel and accommodation costs — in particular, fluctuations in the ratio of accommodation to flight spend over time. This raises questions about whether some noho (accommodation) was provided outside of standard hotel arrangements.
Under the Official Information Act, I am requesting the following information, for the same rōpū of executives and the same reporting period as the original request:
1. Details of any non-hotel accommodation paid in full or in part by ACC for these executives. This includes, but is not limited to:
- Rented apartments or houses (e.g. Airbnb, serviced apartments)
- Long-term leased accommodation
- Allowances, subsidies, or reimbursements used for private noho
- Any other accommodation not classified under hotels.
2. For each instance, please provide:
- The name of the executive
- The type and location of the noho
- The period it was used (including start and end dates)
- The reason this noho was used instead of hotel accommodation (e.g. nature of mahi or expected frequency of hui)
- The total cost to ACC, broken down by financial quarter and Executive member (as per the original response).
3. Please also provide any associated documentation, including:
- Internal approvals, business cases, or memos that justified or approved the use of non-hotel noho
- The approval pathway (who approved and when)
- ACC’s current policy or guidance on executive accommodation, including any specific provisions relating to long-term or non-standard noho.
This information will help clarify the context behind these costs and ensure transparency of public spending in relation to executive mahi and hui attendance.
Ngā mihi nui,
Yours faithfully,
E Parks
From: Government Services
Accident Compensation Corporation
Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.
The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.
For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].
For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
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References
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5. http://www.acc.co.nz/
http://www.acc.co.nz/
From: Government Services
Accident Compensation Corporation
Kia ora E Parks
Please find attached a letter extending the time limit for making a
decision on your request of 03 June 2025. If you have any questions about
the response you can contact us at this [1]address, for all other matters
please use our contact form at: [2]https://www.acc.co.nz/contact/
alternatively give us a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
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From: Government Services
Accident Compensation Corporation
GOV 040545 Response.pdf
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Sensitive Expenditure Policy.pdf
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Kia ora E Parks
Please find attached our response to your official information request
dated 03 June 2025. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
From: E Parks
Dear Government Services,
Tēnā koutou,
Thank you for your recent response to my Official Information Act (OIA) request. However, I must note that the response is incomplete and unsatisfactory.
The response failed to address Question 2, which specifically requested detailed information for each instance of executive use of long-term accommodation arrangements (noho). As outlined clearly in the original request, I asked for:
- The name of the executive
- The type and location of the noho
- The period it was used (including start and end dates)
- The reason noho was used instead of hotel accommodation (e.g. nature of mahi or expected frequency of hui)
- The total cost to ACC, broken down by financial quarter and Executive
These details were not provided nor was any rationale given for omitting this portion of the request. Claiming it is 'contractual' should not be a mechanism to not be transparent on use of public money (when hotel spend is available). Costs would allow the claim that it is cheaper that hotel use to also be validated.
I also question the need for the earlier extension under section 15A, given the limited nature of the information that was ultimately supplied. It is unclear how the additional time was used to prepare such an incomplete response.
I therefore request that the missing details from Question 2 (specifically for any executive expenditure that falls under ‘long-term accommodation arrangements’) now be provided in full. This clarification should be treated as part of the original request and subject to the same statutory timeframes, not as a new request.
Please confirm receipt of this request and provide the outstanding information accordingly.
Ngā mihi,
Yours sincerely,
E Parks
From: Government Services
Accident Compensation Corporation
Kia ora,
Thank you for contacting ACC’s Government Services inbox.
If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.
The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.
For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.
If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].
For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).
For general queries, please visit: [4]Contact us (acc.co.nz).
Ngâ mihi,
Government Services
PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/
From: Government Services
Accident Compensation Corporation
Kia ora E Parks
Please find attached our response to your official information request
dated 14 July 2025. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngā mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
------------------- Original Message -------------------
From: E Parks <[FOI #31193 email]>;
Received: Mon Jul 14 2025 15:43:15 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Re: OIA Response Ref GOV-040545 CRM:0017440
Dear Government Services,
Tēnā koutou,
Thank you for your recent response to my Official Information Act (OIA)
request. However, I must note that the response is incomplete and
unsatisfactory.
The response failed to address Question 2, which specifically requested
detailed information for each instance of executive use of long-term
accommodation arrangements (noho). As outlined clearly in the original
request, I asked for:
- The name of the executive
- The type and location of the noho
- The period it was used (including start and end dates)
- The reason noho was used instead of hotel accommodation (e.g. nature of
mahi or expected frequency of hui)
- The total cost to ACC, broken down by financial quarter and Executive
These details were not provided nor was any rationale given for omitting
this portion of the request. Claiming it is 'contractual' should not be a
mechanism to not be transparent on use of public money (when hotel spend
is available). Costs would allow the claim that it is cheaper that hotel
use to also be validated.
I also question the need for the earlier extension under section 15A,
given the limited nature of the information that was ultimately supplied.
It is unclear how the additional time was used to prepare such an
incomplete response.
I therefore request that the missing details from Question 2 (specifically
for any executive expenditure that falls under ‘long-term accommodation
arrangements’) now be provided in full. This clarification should be
treated as part of the original request and subject to the same statutory
timeframes, not as a new request.
Please confirm receipt of this request and provide the outstanding
information accordingly.
Ngā mihi,
Yours sincerely,
E Parks
-----Original Message-----
Kia ora E Parks
Please find attached our response to your official information request
dated 03 June 2025. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form
at: [2]https://aus01.safelinks.protection.outlo...
alternatively give us
a call on 0800 101 996.
If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here.
Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services
* PO Box 242, Wellington 6011
ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
1. [4]mailto:[email address]
2.
[5]https://aus01.safelinks.protection.outlo...
3.
[6]https://aus01.safelinks.protection.outlo...
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Disclaimer:
"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."
References
Visible links
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2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
4. mailto:[email
5. https://www.acc.co.nz/contact/
6. https://get.adobe.com/nz/reader/
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