Phone menu voice
Cooper O'Neil made this Official Information request to Inland Revenue Department
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From: Cooper O'Neil
Tēnā koe,
Under the provisions of the Official Information Act 1982, I would like to request the following information regarding the voice recordings used in Inland Revenue's 0800 phone menus:
The name of the company or individual(s) contracted to provide the voice recordings for the automated phone menus.
The name of the voice actor(s) or artist(s) used in these recordings.
Copies of any invoices or financial records related to the procurement of these voice recordings, including the cost breakdown and details of services provided.
Thank you for your time and consideration. I look forward to your response.
Ngā mihi nui,
Cooper.
From: oia
Inland Revenue Department
[IN CONFIDENCE RELEASE EXTERNAL]
[IN CONFIDENCE RELEASE EXTERNAL]
Dear Cooper
Thank you for your request under the Official Information Act.
We will respond within the 20-day statutory timeframe. You can expect to
receive a response no later than 15 November 2024.
Your reference number is 25OIA1491.
Kind regards
Governance and Ministerial Services | Inland Revenue - Te Tari Taake
From: Cooper O'Neil <[FOI #28790 email]>
Sent: Thursday, 17 October 2024 5:43 pm
To: oia <[IRD request email]>
Subject: 25OIA1491 Request Cooper O'Neil
External Email CAUTION: Please take CARE when opening any links or
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Tēnā koe,
Under the provisions of the Official Information Act 1982, I would like to
request the following information regarding the voice recordings used in
Inland Revenue's 0800 phone menus:
The name of the company or individual(s) contracted to provide the voice
recordings for the automated phone menus.
The name of the voice actor(s) or artist(s) used in these recordings.
Copies of any invoices or financial records related to the procurement of
these voice recordings, including the cost breakdown and details of
services provided.
Thank you for your time and consideration. I look forward to your
response.
Ngā mihi nui,
Cooper.
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From: oia
Inland Revenue Department
[IN CONFIDENCE RELEASE EXTERNAL]
[IN CONFIDENCE RELEASE EXTERNAL]
Tena koe Cooper,
Please see attached Inland Revenue’s response to your Official Information
Act request received on 17 October 2024.
Ngâ mihi
Leilana
Governance and Ministerial Services | Inland Revenue - Te Tari Taake
This email and any attachment may contain confidential information. If you
have received this email or any attachment in error, please delete the
email / attachment, and notify the sender. Please do not copy, disclose or
use the email, any attachment, or any information contained in them.
Consider the environment before deciding to print: avoid printing if you
can, or consider printing double-sided. Visit us online at ird.govt.nz
Things to do with this request
- Add an annotation (to help the requester or others)
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