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Phone menu voice

Cooper O'Neil made this Official Information request to Inland Revenue Department

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From: Cooper O'Neil

Tēnā koe,

Under the provisions of the Official Information Act 1982, I would like to request the following information regarding the voice recordings used in Inland Revenue's 0800 phone menus:

The name of the company or individual(s) contracted to provide the voice recordings for the automated phone menus.
The name of the voice actor(s) or artist(s) used in these recordings.
Copies of any invoices or financial records related to the procurement of these voice recordings, including the cost breakdown and details of services provided.

Thank you for your time and consideration. I look forward to your response.

Ngā mihi nui,
Cooper.

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From: oia
Inland Revenue Department

[IN CONFIDENCE RELEASE EXTERNAL]

[IN CONFIDENCE RELEASE EXTERNAL]

Dear Cooper

 

Thank you for your request under the Official Information Act.  

 

We will respond within the 20-day statutory timeframe.  You can expect to
receive a response no later than 15 November 2024.

 

Your reference number is 25OIA1491.   

 

Kind regards  
Governance and Ministerial Services | Inland Revenue - Te Tari Taake

 

 

 

From: Cooper O'Neil <[FOI #28790 email]>
Sent: Thursday, 17 October 2024 5:43 pm
To: oia <[IRD request email]>
Subject: 25OIA1491 Request Cooper O'Neil

 

External Email CAUTION: Please take CARE when opening any links or
attachments.

 

 

 

 

 

 

 

Tēnā koe,

 

Under the provisions of the Official Information Act 1982, I would like to
request the following information regarding the voice recordings used in
Inland Revenue's 0800 phone menus:

 

The name of the company or individual(s) contracted to provide the voice
recordings for the automated phone menus.

The name of the voice actor(s) or artist(s) used in these recordings.

Copies of any invoices or financial records related to the procurement of
these voice recordings, including the cost breakdown and details of
services provided.

 

Thank you for your time and consideration. I look forward to your
response.

 

Ngā mihi nui,

Cooper.

 

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