Kia ora Mason, 

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 1 July 2024 pertaining to your email below for
capabilities of AT to identify individuals from a licence plate number.

 

We hope to respond to your request as soon as possible, but no later than
the 29^th of July 2024, which is 20 working days after the day your
request was received.  If we aren’t able to respond to your request by
then, we will notify you of an extension of that timeframe.  

 

Your case is being managed by Varsha, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-936788-K7X9B9. 

 

Ngā mihi, 

 

Ane 

Customer Care Coordinator 

Customer and Network Performance Division

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

------------------- Original Message -------------------
From: M B <[FOI #27454 email]>; 
Received: Mon Jul 01 2024 17:56:09 GMT+1200 (New Zealand Standard Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>; 
Subject: Official Information request - Capabilities of AT to Identify
Individuals from a License Plate Number

 

ZjQcmQRYFpfptBannerEnd

Dear Auckland Transport,

Please provide a list and brief description of each service or processes available to Auckland Transport, whether actively employed or not, that MAY attribute a vehicle's license plate number to an identifiable person. For example: Motochek, previously distributed letters and infringements, searchable file notes during public interactions.

How are the results of each service or process recieved and handled? Are the results searchable? Are there retention protocols in place for each service or process?

Yours faithfully,
Mason Helm.

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This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #27454 email]

Is [Auckland Transport request email] the wrong address for Official Information requests to Auckland Transport? If so, please contact us using this form:
[2]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
[3]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [4]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [5]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/
2. https://urldefense.com/v3/__https://fyi....
3. https://urldefense.com/v3/__https://fyi....
4. https://at.govt.nz/COVID-19
5. https://covid19.govt.nz/

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Kia ora Mason 

 

I’m the LGOIMA Business Partner who’s looking into your official
information request

My name is Varsha and I’m a LGOIMA Business Partner at Auckland Transport.

 

I’m responsible for looking into the official information request you made
on 1/07/2024 about:
 

Please provide a list and brief description of each service or processes
available to Auckland Transport, whether actively employed or not, that
MAY attribute a vehicle's license plate number to an identifiable person.
For example: Motochek, previously distributed letters and infringements,
searchable file notes during public interactions.

How are the results of each service or process recieved and handled? Are
the results searchable? Are there retention protocols in place for each
service or process?

We are granting your request which means we will provide you with the
information we hold. We aim to have this with you by Friday 2 August
2024. 

 

If you need to provide us with more information relevant to your request
or you have any questions, simply reply to this email leaving the subject
line as it is. We’ll make sure this information is added to your case.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport 

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.at.govt.nz/

Kia ora Mason 

 

I’ve attached the official information you asked for

On 1/07/2024 you asked about the operational services in which Auckland
Transport’s (AT) warranted parking Officers may use a license plate number
to ascertain the contact details of the respective registered vehicle
owner in order to issue infringement notices respectively.

 

I’ve attached a response from Phil Wratt, who is our Engagement Manager
for Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz

Kia ora Mason,

 

Thanks for your email.

 

The only team that has access is our Parking team.

 

Thanks,

Varsha

LGOIMA Business Partner

 

 

------------------- Original Message -------------------
From: M B <[1][FOI #27454 email]>;
Received: Wed Jul 31 2024 12:56:16 GMT+1200 (New Zealand Standard Time)
To: [2][email address]
<[3]at[Auckland Transport request email]>; LGOIMA
<[4]at[Auckland Transport request email]>;
Subject: Re: Here’s the official information you asked for (case number
CAS-936788-K7X9B9 ) CRM:0054~7

Dear AT Official Information (AT), This request is not exclusive to
parking officers or infringement notices. Please revise the response,
perhaps with consultation of the team who oversees the Comprehensive
Journey Time Information database. 

Dear AT Official Information (AT),

 

This request is not exclusive to parking officers or infringement notices. Please revise the response, perhaps with consultation of the team who oversees the Comprehensive Journey Time Information database.

 

Yours sincerely,

Mason.

 

-----Original Message-----

 

Kia ora Mason 

 

 

 

I’ve attached the official information you asked for

 

On 1/07/2024 you asked about the operational services in which Auckland

Transport’s (AT) warranted parking Officers may use a license plate number

to ascertain the contact details of the respective registered vehicle

owner in order to issue infringement notices respectively.

 

 

 

I’ve attached a response from Phil Wratt, who is our Engagement Manager

for Customer Care. 

 

 

 

Should you believe that we have not dealt with your request appropriately,

you are able to make a complaint to the Office of the Ombudsman in

accordance with section 27(3) of the LGOIMA Act and seek an investigation

and review in regard to this matter.

 

 

 

You can contact the Ombudsman at [1][5]https://urldefense.com/v3/__http://www.o... or

freephone 0800 802 602.

 

 

 

Ngā mihi

 

Varsha 

 

LGOIMA Business Partner 

 

 

 

Auckland Transport

 

20 Viaduct Harbour Avenue, Auckland 1010

 

[2][6]http://www.at.govt.nz

 

 

 

 

 

Important notice: The contents of this email and any attachments may be

confidential and subject to legal privilege. If you have received this

email message in error please notify us immediately and erase all copies

of the message and attachments; any use, disclosure or copying of this

message or attachments is prohibited. Any views expressed in this email

may be those of the individual sender and may not necessarily reflect the

views of Auckland Transport.

 

References

 

Visible links

1. [7]file:///tmp/www.ombudsman.parliament.nz

2. [8]file:///tmp/www.at.govt.nz

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[9][FOI #27454 email]

 

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:

[10]https://urldefense.com/v3/__https://fyi....

 

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

 

-------------------------------------------------------------------

 

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[FOI #27454 email]
2. mailto:[email address]
3. mailto:at[Auckland Transport request email]
4. mailto:at[Auckland Transport request email]
5. https://urldefense.com/v3/__http:/www.om...
6. http://www.at.govt.nz/
7. file:///tmp/www.ombudsman.parliament.nz
8. file:///tmp/www.at.govt.nz
9. mailto:[FOI #27454 email]
10. https://urldefense.com/v3/__https:/fyi.o...

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