Printed from https://fyi.org.nz/request/28528-auckland-transport-officer-enforcement-incentives on November 04, 2025 13:47

Auckland Transport Officer Enforcement Incentives

Kyle made this Official Information request to Auckland Transport

The request was successful.

From: Kyle

Dear Auckland Transport,

1.Do you currently employ (or have employed one with in the past 5 years) an incentive mechanism for enforcement officers in any one of your enforcement remits (e.g. parking, special vehicle lane infringements etc.), WHERE the higher the number OR the higher the dollar value of infringements issued by a given officer, would THEN result in a higher monetary payout/incentive/reward/vouchers either direct/indirect for the said enforcement officer ?

2. Related to above are there any NON-monetary incentives either direct/indirect that is pro rata to the number/dollar value of the infringements issued by an enforcement officer ?

Yours faithfully,
Rob

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From: AT Official Information (AT)
Auckland Transport

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Kia ora Kyle,

 

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 25 September 2024 for AT officer enforcement incentives.

 

We hope to respond to your request as soon as possible, but no later than
the 23^rd of October 2024 which is 20 working days after the day your
request was received.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-984162-L9H7G4.

 

Ngā mihi, 

 

Ane | Customer Care Coordinator 
Customer and Network Performance 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz

[2]image

 

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Andrew Walters left an annotation ()

One thing you may find interesting that up until next month (when they rise for the first time in 20 years), most stationary vehicle (eg parking) fines in NZ have been legislatively capped at amounts so low that councils enforce them at a *loss*. There is no financial incentive for councils to enforce them.

The Land Transport (Offences and Penalties) Regulations 1999 Schedule 1B, set in 2004, set the maximum fines and they haven't changed since then, not even with inflation.

This does change next week though - see: https://www.beehive.govt.nz/release/gove...

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From: AT Official Information (AT)
Auckland Transport

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Attachment Auckland Transport CAS 984162 L9H7G4.pdf
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Kia ora  Kyle 

 

I’ve attached the official information you asked for

On 25/09/2024 you asked about any incentivisation associated with our
Transport and Parking Officers.

 

I’ve attached a response from Phil Wratt, who is our Engagement Manager
for Customer Care. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

 

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

 

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References

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