Kia ora Joseph,

Auckland Transport (AT) acknowledges receipt of your request for official
information dated 21 April 2024 of retailers that are selling the
discontinued AT HOP tag.

We hope to respond to your request as soon as possible, but no later than
the 20^th May 2024, which is 20 working days after the day your request
was received.  The period of 25 April 2024 (Anzac Day) is not included as
a working day.  If we aren’t able to respond to your request by then, we
will notify you of an extension of that timeframe.  

Your case is being managed by Ashleigh, who is one of our LGOIMA Business
partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-895736-X9G1K6.

Ngā mihi, 

Ane 
Customer Care Coordinator 
Customer and Network Performance Division
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[1]www.at.govt.nz
 
------------------- Original Message -------------------
From: Joseph <[FOI #26506 email]>;
Received: Sun Apr 21 2024 23:02:33 GMT+1200 (New Zealand Standard Time)
To: [email address] <at[Auckland Transport request email]>;
LGOIMA <at[Auckland Transport request email]>;
Subject: Official Information request - AT Hop Tags

Dear Auckland Transport,

I request any information regarding whether the agency has knowledge of any AT Hop retailers still selling the discontinued AT hop tag. I believe the agency would not know of private sellers still selling the Hop tag, but does the agency know if any of its bus stations, train stations and other customer service kiosks still stock said tags.

Yours faithfully,

Joseph

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We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [4]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [5]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
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email message in error please notify us immediately and erase all copies
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views of Auckland Transport.

References

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Kia ora  Joseph,

 

I’ve attached the official information you asked for

On 21/04/2024  you asked for information regarding the limited addition
Auckland Transport (AT) key tag.

 

I have attached a response from Phil Wratt.

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Ngā mihi

Ashleigh 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/