Request for update on easier payment options for public transport in Auckland
Grant Young made this Official Information request to Auckland Transport
This request has an unknown status. We're waiting for Grant Young to read a recent response and update the status.
From: Grant Young
Dear Auckland Transport
On 19 June 2023, your organisation indicated by way of a widely report press release that within the following 12 months Auckland Transport would introduce easier payment options across all of Auckland’s buses, trains, and ferries. The press release referred to PayWave, Google Pay and Apple Pay.
Could you confirm the timeframe for introduction these payment options?
Kind regards
G Young
From: AT Official Information (AT)
Auckland Transport
Kia ora Grant,
I refer to your official information request sent on 16 March 2024
requesting timeframe for introduction of payment options of PayWave,
Google Pay and Apple Pay for trains, buses and ferries.
Please see below response from Roger Jones, Chief Technology Officer.
The AT Open Loop project (which will enable payment of transport fares by
payment card) is targeted to deliver in the last quarter of this calendar
year.
For more in-depth information on this, you can read the full article
published online [1]here.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [2]www.ombudsman.parliament.nz or
freephone 0800 802 602.
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.
Nga mihi,
Samira Ghadimi | LGOIMA Business Partner
Customer Care Engagement | Customer Experience
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[3]www.at.govt.nz
[4]A close up of a text Description
automatically generated
We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [5]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [6]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.
References
Visible links
1. file:///tmp/Auckland%20Transport%20to%20roll%20out%20open%20loop%20contactless%20payments%20‘within%20the%20next%2012%20months’%20•%20NFCW
2. file:///tmp/www.ombudsman.parliament.nz
3. http://www.at.govt.nz/
5. https://at.govt.nz/COVID-19
6. https://covid19.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid requests for Official Information (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this request
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
AT has been in touch today to ask for the email address for this request, which I have provided.
I have also checked our logs for this request, and confirmed we had a protocol response from AT's mail server accepting handover of the email message. This means it is likely that an email security or anti-spam system has mistakenly dropped it before delivery to the mailbox.
Link to this