Kia ora Cody

 

Thank you for your enquiry.

 

At some intersections there are special signals for cycles, trams and
buses. Cycles, trams and buses can move when the signals are on, but all
other vehicles must wait for the green traffic signal. 

 

You can see the following link for this information and images of the
signals:

 

[1]The give way rules

 

For more information on trams, I suggest you contact the Christchurch City
Council.

 

[2]Christchurch City Council - Contact us

 

Ngā mihi

 

Keely Puklowski

 

Complaints Advisor

Customer Services

 

Waka Kotahi NZ Transport Agency

Palmerston North Office

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

[3][IMG] 

 

 

-----Original Message-----
From: Cody C <[FOI #24567 email]>
Sent: Saturday, 28 October 2023 9:57 PM
To: Official Correspondence <[email address]>
Subject: Official Information request - Trams in Shared Zones

 

CAUTION: The sender of this email is from outside Waka Kotahi. Do not
click links, attachments, or reply unless you recognise the sender’s email
address and know the content is safe.

 

Dear New Zealand Transport Agency,

 

Is a Tram legally required to give way to pedestrians in a Shared Zone?

 

Taking, for example, on or around the intersection of Oxford Terrace /
Hereford Street, Christchurch.

 

Yours faithfully,

 

Cody C

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[4][FOI #24567 email]

 

Is [5][NZTA request email] the wrong address for Official
Information requests to New Zealand Transport Agency? If so, please
contact us using this form:

[6]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

This message, together with any attachments, may contain information that
is classified and/or subject to legal privilege. Any classification
markings must be adhered to. If you are not the intended recipient, you
must not peruse, disclose, disseminate, copy
or use the message in any way. If you have received this message in error,
please notify us immediately by return email and then destroy the original
message. This communication may be accessed or retained by Waka Kotahi NZ
Transport Agency for information
assurance purposes.

References

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2. https://ccc.govt.nz/contact-us
3. https://www.nzta.govt.nz/
4. mailto:[FOI #24567 email]
5. mailto:[NZTA request email]
6. https://fyi.org.nz/change_request/new?bo...
7. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora,

Thanks for contacting us.

We will be in touch within 48 hours and provide a full response to your
enquiry within 10 working days.

Official Information requests have a standard response time of 20 working
days.

For urgent or health and safety issues, please phone 03 941 8999 or 0800
800 169 where our team are available 24 hours a day, seven days a week.

Question
Is a Tram legally required to give way to pedestrians in a Shared
Zone?

Taking, for example, on or around the intersection of Oxford
Terrace / Hereford Street, Christchurch.

Yours faithfully,
Cody C

First name
Cody

Last name
C

Phone number

Email address
[FOI #24567 email]

Do you have a photo of the problem?
No

Upload photo

Kia ora Cody

 

I have submitted your original request to the Christchurch City Council
for response.

 

Ngā mihi

 

Benjamin Topping

 

Complaints Advisor

Customer Services

 

Waka Kotahi NZ Transport Agency

Palmerston North Office

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

[1][IMG] 

 

 

From: [FYI request #24567 email]

Sent: Monday, October 30, 2023 12:42 PM

To: [email address]

Subject: Re: Waka Kotahi NZ transport Agency - 37072026

--------------------------------------------------------------------------

Dear Complaints Escalation,

Please transfer the request to CCC if you do not hold this information.

Yours sincerely,

Cody C

-----Original Message-----

Kia ora Cody

 

Thank you for your enquiry.

 

At some intersections there are special signals for cycles, trams and
buses. Cycles, trams and buses can move when the signals are on, but all
other vehicles must wait for the green traffic signal. 

 

You can see the following link for this information and images of the
signals:

 

[1]The give way rules

 

For more information on trams, I suggest you contact the Christchurch City
Council.

 

[2]Christchurch City Council - Contact us

 

Ngā mihi

 

Keely Puklowski

 

Complaints Advisor

Customer Services

 

Waka Kotahi NZ Transport Agency

Palmerston North Office

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

[3][IMG] 

 

 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #24567 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. https://www.nzta.govt.nz/

hide quoted sections

Tēnā koe Cody,

 

Thank you for your email.

 

I am including Christchurch Attractions in this reply, as they are best
suited to respond to your specific enquiries.

 

Should you have further enquiries regarding any other matter, please
either reply to this email or phone us on 03 941 8999 at a time convenient
to you. We are available 24 hours a day, 7 days a week.

 

Ngā mihi,

 

Isaac 

Senior Lead
Citizen & Customer Services
Phone: [1]03 941 8999
Email: [2][email address]
Post: PO Box 73012, Christchurch 8154
Web: [3]ccc.govt.nz

 

 

From: [email address]

Sent: Monday, October 30, 2023 3:23 PM

To: [email address]

Subject: Ask a question form

--------------------------------------------------------------------------

Question
Is a Tram legally required to give way to pedestrians in a Shared Zone?

Taking, for example, on or around the intersection of Oxford Terrace /
Hereford Street, Christchurch.

Yours faithfully,
Cody C

First name Cody Last name C Phone number Email address
[FOI #24567 email] Do you have a photo of the
problem? No Upload photo

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[4]Christchurch City Council logo

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[5]Christchurch City Council logo

References

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1. file:///tmp/callto:tel:+6433741379
2. mailto:[email address]
3. http://ccc.govt.nz/
4. https://ccc.govt.nz/
5. Christchurch City Council logo
https://ccc.govt.nz/

Kia ora, Thank you for your email. We will endeavour to action or respond
to your request within 3 hours between 9am and 9pm. For any time,
sensitive requests, please call 03-374-1472.

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[1]Christchurch City Council logo

References

Visible links
1. Christchurch City Council logo
https://ccc.govt.nz/

Good evening Cody

 

Thank you for your email.

 

Unfortunately, I could not locate a LGOIMA for this query under your
customer profile. Would you be able to please provide a reference number
for this LGOIMA request?

 

I can then pass this on to the Official Information team to investigate.

 

Please feel free to reply to this email, or contact us on 03 941 8999,
should you have further enquiries. We are available 24 hours a day, seven
days a week.

 

Kind regards

 

Mackenzie 

Senior Lead
Citizen & Customer Services
Phone: [1]03 941 8999
Email: [2][email address]
Post: PO Box 73012, Christchurch 8154
Web: [3]ccc.govt.nz

 

 

From: [FYI request #24567 email]

Sent: Monday, March 11, 2024 8:42 PM

To: [email address]

Subject: Re: Ask a question form

--------------------------------------------------------------------------

Dear CICS senior lead inbox,

This request is now long overdue.

Under LGOIMA, you were required to respond on, or before, 24 November
2023.

Yours sincerely,

Cody C

-----Original Message-----

Tēnā koe Cody,

Thank you for your email.

I am including Christchurch Attractions in this reply, as they are best
suited to respond to your specific enquiries.

Should you have further enquiries regarding any other matter, please
either reply to this email or phone us on 03 941 8999 at a time convenient
to you. We are available 24 hours a day, 7 days a week.

Ngā mihi,

Isaac

Senior Lead
Citizen & Customer Services
Phone: [1]03 941 8999
Email: [2][email address]
Post: PO Box 73012, Christchurch 8154
Web: [3]ccc.govt.nz

From: [email address]

Sent: Monday, October 30, 2023 3:23 PM

To: [email address]

Subject: Ask a question form

--------------------------------------------------------------------------

Question
Is a Tram legally required to give way to pedestrians in a Shared Zone?

Taking, for example, on or around the intersection of Oxford Terrace /
Hereford Street, Christchurch.

Yours faithfully,
Cody C

First name Cody Last name C Phone number Email address
[FOI #24567 email] Do you have a photo of the
problem? No Upload photo

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[4]Christchurch City Council logo

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[5]Christchurch City Council logo

References

Visible links
1. file:///tmp/callto:tel:+6433741379
2. mailto:[email address]
3. http://ccc.govt.nz/
4. https://ccc.govt.nz/
5. Christchurch City Council logo
https://ccc.govt.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FYI request #24567 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[Christchurch City Council logo]

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[4]Christchurch City Council logo

References

Visible links
1. file:///tmp/callto:tel:+6433741379
2. mailto:[email address]
3. http://ccc.govt.nz/
4. Christchurch City Council logo
https://ccc.govt.nz/

hide quoted sections

Kia ora Cody

 

Thanks for your email.

 

I can see an answer was provided originally regarding give way rules and
as below was then sent through to Christchurch City Council for follow up
and response as per your request.  Please follow up with them directly for
any further communication.

 

 

Ngā mihi

 

Benjamin Topping

 

Complaints Advisor

Customer Services

 

Waka Kotahi NZ Transport Agency

Palmerston North Office

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

[1][IMG] 

 

 

From: [FOI #24567 email]

Sent: Monday, March 11, 2024 8:43 PM

To: [email address]

Subject: Re: Fwd: Re: Waka Kotahi NZ transport Agency - 37072026

--------------------------------------------------------------------------

Dear Complaints Escalation,

This request is now long overdue.

Under OIA, you were required to respond on, or before, 24 November 2023.

Yours sincerely,

Cody C

-----Original Message-----

Kia ora Cody

 

I have submitted your original request to the Christchurch City Council
for response.

 

Ngā mihi

 

Benjamin Topping

 

Complaints Advisor

Customer Services

 

Waka Kotahi NZ Transport Agency

Palmerston North Office

Private Bag 11777, Palmerston North 4442, New Zealand

 

______ _____________________________________

 

[1][IMG] 

 

 

From: [FYI request #24567 email]

Sent: Monday, October 30, 2023 12:42 PM

To: [email address]

Subject: Re: Waka Kotahi NZ transport Agency - 37072026

--------------------------------------------------------------------------

Dear Complaints Escalation,

Please transfer the request to CCC if you do not hold this information.

Yours sincerely,

Cody C

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #24567 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

References

Visible links
1. https://www.nzta.govt.nz/

hide quoted sections

Kia ora, Thank you for your email. We will endeavour to action or respond
to your request within 3 hours between 9am and 9pm. For any time,
sensitive requests, please call 03-374-1472.

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

[1]Christchurch City Council logo

References

Visible links
1. Christchurch City Council logo
https://ccc.govt.nz/

Kia ora Cody

 

I acknowledge your recent emails to the CICSSeniorLeadInbox regarding your
request from October 2023 for information on Trams giving way.

 

We acknowledge proper process was not followed by both Waka Kotahi in
transferring the request to us, and by our staff once receiving the
request. For this I apologise. We will be contacting Waka Kotahi and our
Customer Service staff to discuss these shortcomings to ensure it does not
happen again.

 

Despite this, I have an answer for your question below:

Is a Tram legally required to give way to pedestrians in a Shared Zone?

Taking, for example, on or around the intersection of Oxford Terrace /
Hereford Street, Christchurch.

 

In a shared zone, there are no hard and fast rules regarding giving way as
all parties should be aware of each other. However, Trams are generally
expected to give way, unless a pedestrian is obstructing the Tram. Then
the Tram is entitled to expect them to move.

Additionally, if there are signals, such as at the intersection of Oxford
Terrace/Hereford Street, then the signals must always be adhered to.

 

I hope this answers your query. You have the right to seek an
investigation and review by the Ombudsman of this response. Information
about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Kind regards

Ella

 

Ella Sullivan
Official Information Advisor
Office of the Mayor and Chief Executive

 

This electronic email and any files transmitted with it are intended
solely for the use of the individual or entity to whom they are addressed.
The views expressed in this message are those of the individual sender and
may not necessarily reflect the views of the Christchurch City Council.
If you are not the correct recipient of this email please advise the
sender and delete the email.

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References

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2. Christchurch City Council logo
https://ccc.govt.nz/