Thank you for contacting the Office of the Ombudsman. This is an automated acknowledgement of your email.

If you have submitted a new complaint or requested advice, we will respond as soon as practicable.

If you have provided additional information relating to an existing complaint, we will add this to your file.

Yours sincerely

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Phone 0800 802 602 (+64 4 473 9533)|Fax +64 4 471 2254
[Office of the Ombudsman request email] | www.ombudsman.parliament.nz
PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

Dear Mr Stevenson

 

I refer to your information request on behalf of the Chief Ombudsman. The
Ombudsman does not record information about complaints closed ‘because the
department involved had no record of the request for information’. The
basis upon which the Ombudsman closes complaints may be seen in chapter 7
of the Ombudsman’s annual reports, available here:
[1]https://www.ombudsman.parliament.nz/reso....

 

The Ombudsman generally is under strict statutory secrecy and privacy
obligations with respect to investigative information held by him, subject
to certain statutory exceptions which are not applicable here.
Consequently, I have sent further information to your email address rather
than post it on the FYI website.

 

Kind regards

Gareth Derby

Principal Advisor Strategic Advice

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

 

DDI 04 460 9701 | Phone 04 473 9533 | Fax 04 471 2254

Email [email address] | www.ombudsman.parliament.nz

PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington

 

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IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

References

Visible links
1. https://www.ombudsman.parliament.nz/reso...