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Complaints against Immigration New Zealand

Francisco Gomez made this Official Information request to Office of the Ombudsman

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From: Francisco Gomez

Dear Office of the Ombudsman,

I was wondering if you could provide the number of complaints lodged since the 1st of January 2019 up to today 30th of June inclusive against Immigration New Zealand, and also the number of complaints lodged against Immigration New Zealand in the 18 months going from 1st of July 2017 to the 31st of December 2018 inclusive.

Thanks in advanced.

Yours faithfully,

Francisco.

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From: Info
Office of the Ombudsman

Thank you for contacting the Office of the Ombudsman. This is an automated acknowledgement of your email.

If you have submitted a new complaint, we will write to you when it has been allocated a reference number.

If you have requested advice from this Office, we will respond to your request as soon as practicable.

If you have provided additional information relating to an existing complaint, we will add this to your complaint file.

Yours sincerely

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

Phone 0800 802 602 (04 473 9533)|Fax 04 471 2254
[Office of the Ombudsman request email] | www.ombudsman.parliament.nz
PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is intended solely for the recipient or recipients named in this message. Please note that if you are not the intended recipient you are not authorised to use, copy or distribute the email or any information contained in it. If you have received this email in error, please advise the sender immediately and destroy the original message and any attachments.

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From: Info
Office of the Ombudsman


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Dear Mr Gomez

 

Thank you for request of 30 June 2020. The Ombudsman is not subject to the
Official Information Act 1982 (OIA), however, this Office endeavours to
comply with the spirit of the legislation, unless we are unable to do so.

 

You have asked for the number of complaints received against Immigration
New Zealand between 1 January 2019 and 30 June 2020 and between 1 July
2017 and 31 December 2018.

 

The following table outlines the grounds of complaint the Office has
received against Immigration New Zealand during the specified timeframes.*
These complaints have been split between grounds of complaint under the
Ombudsmen Act 1975 and the Official Information Act 1982.

 

  Ombudsmen Official
Act Information
Act
1 376 39
July
2017
- 31
Dec
2018
1 Jan 441 18
2019
- 29
June
2020*

 

*The number of complaints received today (30 June 2020) cannot be
anticipated. Therefore, the complaints for this time period are as of
close of play 29 June 2020.

 

Feel free to contact the Office if you have any questions using the
reference number 529594.

 

Yours sincerely

 

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata

 

Phone 04 473 9533 0800 802 602| Fax 04 471 2254

Email [1][Office of the Ombudsman request email] | [2]www.ombudsman.parliament.nz

PO Box 10152, Level 7, SolNet House, 70 The Terrace, Wellington

 

[3]Ombudsman

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

 

 

IMPORTANT: The information contained in this email may be confidential or
legally privileged. It is intended solely for the recipient or recipients
named in this message. Please note that if you are not the intended
recipient you are not authorised to use, copy or distribute the email or
any information contained in it. If you have received this email in error,
please advise the sender immediately and destroy the original message and
any attachments.

References

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2. http://www.ombudsman.parliament.nz/

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