Tēnā koe, 

 

Thank you for contacting Te Whatu Ora, Health NZ. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

s information that is identified to be of general public interest, the
response may also be published on our website. If we e response to your
OIA request, all personal information, including your name and contact
details will be removed.

 

Ngā mihi

 

Te Whatu Ora, Health NZ.

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Tēnā koe Aaron

Thank you for your email asking for the following information under the
Official Information Act 1982 (the Act):

"Understanding that triage 1 & 2 patients require immediate treatment and
treatment within 10 minutes respectively (as per the Australasian Triage
Scale), how many patients given triage 1 & 2 status at Christchurch and
Dunedin hospital emergency departments were seen outside of the timeframe
expected for their triage level over the past 6 months, and what was the
longest time between presentation and treatment for patients at triage 1
and at triage 2 during this same time frame?"

 This email is to let you know that Te Whatu Ora needs more time to make a
decision on your request.

The Act requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision, to 4 September 23, if not earlier.

This extension is required because the consultations and volume of
information are such that a proper response cannot reasonably be made
within the original time limit.

If you have any questions, please contact us at [1][Health New Zealand request email]

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at www.ombudsman.parliament.nz or by phoning 0800 802 602.

Shane Sharma (he/him)
Advisor, Ministerial Services
Government, Partnerships and Risk
waea īmēra: [2][email address]
Spark Central, 44-48 Willis Street, Wellington| PO Box 5013, Wellington
6140
Te Whatu Ora – Health New Zealand
[3]www.TeWhatuOra.govt.nz
 

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References

Visible links
1. mailto:[Health New Zealand request email]
2. mailto:[email address]
3. http://www.tewhatuora.govt.nz/

Kia ora Aaron,
 
Thank you for your request under the Official Information Act 1982 (the
Act) for:
“Understanding that triage 1 & 2 patients require immediate treatment and
treatment within 10 minutes respectively (as per the Australasian Triage
Scale), how many patients given triage 1 & 2 status at Christchurch and
Dunedin hospital emergency departments were seen outside of the timeframe
expected for their triage level over the past 6 months, and what was the
longest time between presentation and treatment for patients at triage 1
and at triage 2 during this same time frame?"
 
Pursuant to section 15(1)(a) of the Act, Te Whatu Ora - Health New Zealand
is writing to advise you that a decision has been made on your request;
however, it will take us some time to prepare the information for release.
 
We apologise for the delay, and endeavor to send you the information by
12 September 2023
 
Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602. 
 
Ngâ mihi
 
Te Whatu Ora Ministerial Team
Spark Central, 44-48 Willis Street, Wellington| PO Box 5013, Wellington
6140
Te Whatu Ora – Health New Zealand
[2]www.TeWhatuOra.govt.nz
 

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References

Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.tewhatuora.govt.nz/

Kia ora Aaron,
 
Thank you for your request for information. Please find attached our
response to your request. We apologise for the delay.
 
If you have any questions, please get in touch at
[1][Health New Zealand request email].
 
If you are not happy with this response, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.
 
Ngâ mihi,
 
Te Whatu Ora Ministerial Team
Spark Central, 44-48 Willis Street, Wellington| PO Box 5013, Wellington
6140
Te Whatu Ora – Health New Zealand
[3]www.TeWhatuOra.govt.nz
 

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References

Visible links
1. mailto:[Health New Zealand request email]
2. file:///tmp/foiextract20231016-34-1f4tuyz#
3. http://www.tewhatuora.govt.nz/