Information provided to migrant workers

Matthew Walker made this Official Information request to Hamilton City Council

The request was successful.

From: Matthew Walker

Dear Hamilton City Council,

Under the Local Government Official Information and Meetings Act (LGOIMA), I request the following information:

A copy of the information or resources that you provide to migrant workers holding an Accredited Employer Work Visa to help them settle into life in New Zealand.

Thank you for your assistance.

Yours faithfully,

Matthew Walker

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Hamilton City Council

[1]Hamilton City Council | Te kauniherao Kirikiriroa
Kia ora,

Your information request
We write to acknowledge receipt of your information request about
information provided to migrant workers on Accredited Employer Work Visa.
Your information request has been processed on 09/05/2023 and passed on to
the relevant team within Council for a response. The Local Government
Official Information and Meetings Act 1987 (LGOIMA) requires that we
advise you on whether Council will provide the requested information as
soon as reasonably practicable, and no later than 20 working days after
the day we receive your request.

We will respond to you no later than 02/06/2023 .

Urgent requests
If you have asked for your request to be processed urgently,the team will
try to meet the date you have specified. However it may not always be
possible to meet your timeframe due to staff resourcing, and the size and
complexity of your request.

Fees & Charges
There is typically no charge, however the decision to chargewill be made
at Hamilton City Council's discretion and in alignment with our [2]LGOIMA
Charging Policy.

If there is a charge to be applied, Hamilton City Council will notify you
prior to incurring the charge.

Our management policy regarding charging is supported by theMinistry of
Justice Charging Guidelines for OIA requests.

You are entitled to three hours free and 20 pages of photocopying free of
charge. After that, charges of $38 per 30 minutes, and 20 cents per page
of photocopying applies. We may also recover any other actual costs, such
as special consultancy fees or other materials. This is set out in our
Fees & Charges Schedule [3]here.

Pro-active release of information
One of the key purposes of LGOIMA is to make information more freely
available, which promotes good government and trust and confidence in
public services. Proactively releasing completed OIA requests that may be
of interest to the wider public can help reduce the need for individuals
to make requests for information and it can reduce the work for Council in
responding to requests. Before publishing information personal and other
identifying details are redacted. Generally, where a request relates to a
narrow topic, these requests won't be published. You can search previous
published OIA responses [4]here.

COVID-19
There may be delays to OIA responses due to COVID-19 and other seasonal
illness impacting staff capacity both in the OIA team and across our
business. While we will aim to meet out statutory timeframes, a response
to your request may take longer than expected, or the timeframe for
responding to your request may be extended under LGOIMA.

Ombudsman
If you are unhappy with our response or our management of your information
request, you have the right to complain to the Office of the Ombudsman.
The Chief Ombudsman recommends contacting us in the first instance to see
if we can resolve the issue before a complaint is made. You can read more
about what help the Ombudsman can provide [5]here.

Contact us
If you have any concerns or further questions about your request, please
[6]email us.

Ngaa mihi,
The Official Information Team
© 2019 Hamilton City Council. All rights reserved.

Hamilton City Council
260 Anglesea Street
Hamilton 3204

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[7]Hamilton City Council | Te kauniherao Kirikiriroa
Kia ora,

Your information request
We write to acknowledge receipt of your information request about
information provided to migrant workers on Accredited Employer Work Visa.
Your information request has been processed on 09/05/2023 and passed on to
the relevant team within Council for a response. The Local Government
Official Information and Meetings Act 1987 (LGOIMA) requires that we
advise you on whether Council will provide the requested information as
soon as reasonably practicable, and no later than 20 working days after
the day we receive your request.

We will respond to you no later than 02/06/2023 .

Urgent requests
If you have asked for your request to be processed urgently,the team will
try to meet the date you have specified. However it may not always be
possible to meet your timeframe due to staff resourcing, and the size and
complexity of your request.

Fees & Charges
There is typically no charge, however the decision to chargewill be made
at Hamilton City Council's discretion and in alignment with our [8]LGOIMA
Charging Policy.

If there is a charge to be applied, Hamilton City Council will notify you
prior to incurring the charge.

Our management policy regarding charging is supported by theMinistry of
Justice Charging Guidelines for OIA requests.

You are entitled to three hours free and 20 pages of photocopying free of
charge. After that, charges of $38 per 30 minutes, and 20 cents per page
of photocopying applies. We may also recover any other actual costs, such
as special consultancy fees or other materials. This is set out in our
Fees & Charges Schedule [9]here.

Pro-active release of information
One of the key purposes of LGOIMA is to make information more freely
available, which promotes good government and trust and confidence in
public services. Proactively releasing completed OIA requests that may be
of interest to the wider public can help reduce the need for individuals
to make requests for information and it can reduce the work for Council in
responding to requests. Before publishing information personal and other
identifying details are redacted. Generally, where a request relates to a
narrow topic, these requests won't be published. You can search previous
published OIA responses [10]here.

COVID-19
There may be delays to OIA responses due to COVID-19 and other seasonal
illness impacting staff capacity both in the OIA team and across our
business. While we will aim to meet out statutory timeframes, a response
to your request may take longer than expected, or the timeframe for
responding to your request may be extended under LGOIMA.

Ombudsman
If you are unhappy with our response or our management of your information
request, you have the right to complain to the Office of the Ombudsman.
The Chief Ombudsman recommends contacting us in the first instance to see
if we can resolve the issue before a complaint is made. You can read more
about what help the Ombudsman can provide [11]here.

Contact us
If you have any concerns or further questions about your request, please
[12]email us.

Ngaa mihi,
The Official Information Team
© 2019 Hamilton City Council. All rights reserved.

Hamilton City Council
260 Anglesea Street
Hamilton 3204

References

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1. https://www.hamilton.govt.nz/
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3. https://hamilton.govt.nz/your-council/fe...
4. https://hamilton.govt.nz/search?Search=&...
5. https://www.ombudsman.parliament.nz/what...
6. mailto:[Hamilton City Council request email]?subject=RE: Request 325650/2023
7. https://www.hamilton.govt.nz/
8. https://storage.googleapis.com/hccproduc...
9. https://hamilton.govt.nz/your-council/fe...
10. https://hamilton.govt.nz/search?Search=&...
11. https://www.ombudsman.parliament.nz/what...
12. mailto:[Hamilton City Council request email]?subject=RE: Request 325650/2023

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From: Official Information
Hamilton City Council


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Kia Ora,

 

We refer to your request for information below. Hamilton City Council
provides the following response.

 

Please find attached information provided to new migrant employees joining
Hamilton City Council.

 

We also offer the services of The Mobile Relocation Accredited Employer
Work Visa Resettlement Information Portal which provides info on how to
open a bank account, get an IRD number etc, which has proven to be
informative and useful.

 

You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Kind Regards,

 

Tatiyana

Official Information Team

Governance & Assurance Unit | People and Organisational Performance

Email: [2][Hamilton City Council request email]

 

 

Hamilton City Council | Private Bag 3010 | Hamilton 3240 | [3]Hamilton
City Council

 

This email and any attachments are strictly confidential and may contain
privileged information. If you are not the intended recipient please
delete the message and notify the sender. You should not read, copy, use,
change, alter, disclose or deal in any manner whatsoever with this email
or its attachments without written authorisation from the originating
sender. Hamilton City Council does not accept any liability whatsoever in
connection with this email and any attachments including in connection
with computer viruses, data corruption, delay, interruption, unauthorised
access or unauthorised amendment. Unless expressly stated to the contrary
the content of this email, or any attachment, shall not be considered as
creating any binding legal obligation upon Hamilton City Council. Any
views expressed in this message are those of the individual sender and may
not necessarily reflect the views of Hamilton City Council.

 

 

 

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