Printed from https://fyi.org.nz/request/2212-costs-of-phone-providers-in-nz-to-release-customer-data on December 22, 2024 16:03

Costs of phone providers in NZ to release customer data

Cody C made this Official Information request to New Zealand Police

The request was refused by New Zealand Police.

From: Cody C

Dear New Zealand Police,

I am hereby requesting:

* Any, and all, information (such as manuals) held by Police in regards to Telecom (now Spark), Chorus, 2degrees and Vodafone, including (but not limited to) any fees they may charge to Police
* The full contents of "Schedule 8 : Cost recoveries" in the document "Agreement between Vodafone New Zealand Limited and the New Zealand Police for information requests and investigative assistance."

under the Official Information Act. I believe this information to be in the public interest.

I would prefer to receive an electronic response. Queries about this request will be automatically forwarded to me by the fyi.org.nz website. With regards to Section 12 of the Official Information Act, I am a New Zealand citizen and residing in New Zealand.

Yours faithfully,

Cody Cooper

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New Zealand Police

Dear Cody

Thank you for your email, which has been forwarded to the correct
department for follow-up.

Kind regards,

PUBLIC AFFAIRS TEAM
NZ POLICE

-----Cody C <[OIA #2212 email]> wrote: -----

To: OIA requests at New Zealand Police <[New Zealand Police request email]>
From: Cody C <[OIA #2212 email]>
Date: 27/11/2014 08:58AM
Subject: Official Information Act request - Costs of phone providers in
NZ to release customer data

Dear New Zealand Police,

I am hereby requesting:

* Any, and all, information (such as manuals) held by Police in regards
to Telecom (now Spark), Chorus, 2degrees and Vodafone, including (but
not limited to) any fees they may charge to Police
* The full contents of "Schedule 8 : Cost recoveries" in the document
"Agreement between Vodafone New Zealand Limited and the New Zealand
Police for information requests and investigative assistance."

under the Official Information Act. I believe this information to be in
the public interest.

I would prefer to receive an electronic response. Queries about this
request will be automatically forwarded to me by the fyi.org.nz website.
With regards to Section 12 of the Official Information Act, I am a New
Zealand citizen and residing in New Zealand.

Yours faithfully,

Cody Cooper

-------------------------------------------------------------------

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From: Cody C

Dear New Zealand Police,

I await your response to my Official Information Act request.

Yours faithfully,

Cody C

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From: MCMAHON, Teresa
New Zealand Police

Attachment Cooper Cody 14 8002 reply.pdf
295K Download View as HTML

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

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Cody C left an annotation ()

A complaint with the Ombudsman is in-progress.

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Cody C left an annotation ()

5 months on I still have not heard from the Ombudsman.

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From: DREW, Rodney
New Zealand Police

Attachment OIA Letter to CODY COOPER 25 June 2015.pdf
727K Download View as HTML

Good Afternoon Cody
 
 
Please find response attached.
 
 
 
 
Regards
 
 
Rod Drew
Detective Superintendent
National Manager: Criminal Investigations
PO Box 3017
Wellington
DDI: (04) 474 9434
[mobile number]
 
 
 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

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Cody C left an annotation ()

This is plainly unacceptable. I will be making a follow-up response before pursuing this again through the office of the Ombudsman.

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From: Cody C

Dear DREW, Rodney,

I refer to letter dated 25 June 2015.

In your letter, you have said “The actual amounts and any details of the cost breakdowns paid by police to any provider are commercially sensitive and public release would place respective providers at a commercial disadvantage”

This is not a commercially sensitive arrangement, this is an arrangement that makes working with Telecommunications Companies and Police easier. Providers should not be making a profit on users information that the police has requested, this information can be requested via the courts, how ever Police and Telecommunications Companies work together to avoid judicial reach (and also accountability). It is for this reason I am making a request for this data again. Should you refuse, I would want this to be reviewed your superior, as this answer is not appropriate. Furthermore, it is in the public interest to have this data to know what taxpayers dollars are going towards for this information.

Yours sincerely,

Cody C

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Cody C left an annotation ()

NZ Police still have not responded to this request. I am pursuing this through the Ombudsman... again.

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From: BERRY, Paul
New Zealand Police

Attachment Telco manuals fees Cody Cooper response 11 March 2016.pdf
28K Download View as HTML

Attachment Telco manual fees Cody Cooper 2degrees contact process release.pdf
35K Download View as HTML

 

 

Paul Berry
Acting Detective Superintendent / National Security & CT Project|New
Zealand Police|P O Box 3017|Wellington 6140
É +64 4 819 1233|Extn: 49833|Ê +64 4 819 1295|È027 230 3766|*:
[1][email address]

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. mailto:[email address]

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From: BERRY, Paul
New Zealand Police

Attachment Telco manuals fees Cody Cooper response 11 March 2016.pdf
28K Download View as HTML

Attachment Telco manual fees Cody Cooper 2degrees contact process release.pdf
35K Download View as HTML

 

 

Paul Berry
Acting Detective Superintendent / National Security & CT Project|New
Zealand Police|P O Box 3017|Wellington 6140
É +64 4 819 1233|Extn: 49833|Ê +64 4 819 1295|È027 230 3766|*:
[1][email address]

 

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

References

Visible links
1. mailto:[email address]

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Cody C left an annotation ()

Disappointingly I sent information to the Ombudsman asking that this information be released as part of my complaint. The Ombudsman claimed that they had not received this, even through I had received email acknowledgement of the same and my complaint was closed. I have no further information on this matter.

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Cody C left an annotation ()

Last update: Ombudsman advised that the information is definitely commercially sensitive, even though similar countries overseas with similar information freedom laws have released this information.

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Things to do with this request

Anyone:
New Zealand Police only: