Kia ora JD Nihils

 

Official information request regarding User Experience Testing of new
enrolment system

 

I am writing to acknowledge receipt of your official information request
dated 9 February 2023.

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 9 March 2023, being 20 working days after the day
your request was received.

 

If any additional factors come to light which are relevant to your
request, please do not hesitate to contact me so that these can be taken
into account.

 

Ngā mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

 

-----Original Message-----
From: JD Nihils <[FYI request #21775 email]>
Sent: Thursday, 9 February 2023 12:19 pm
To: OIA Requests <[VUW request email]>
Subject: Official Information request - User Experience Testing of new
enrolment system

 

[You don't often get email from
[2][FYI request #21775 email]. Learn why this is
important at [3]https://aka.ms/LearnAboutSenderIdentific... ]

 

Kia ora koutou,

 

Last week in a meeting with staff, Provost Wendy Larner said that User
Experience (UX) Testing had happened throughout the development of the
university's new admissions and enrollments system.

 

Could you please provide;

 

a) a very basic timeline of the system's development (i.e. date of
conception, build period, implementation)

 

and;

 

b) a list of every UX test/session that took place during development, and
for each session its;

  (i) date

  (ii) number of participants and their roles, including both testers
(e.g. technical/communications staff) & testees (e.g.
students/school-leaver/academic or admin staff)

  (iii) feedback received from participants

  (iv) how that feedback was incorporated by the developers.

 

Ngā mihi nui,

 

JD Nihils

 

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Tēnā koe JD Nihils

 

Official information request for information about User Experience Testing

 

I refer to your official information request dated 9 February 2023.

 

Please find attached a response to your information request.

 

Ngā mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

 

-----Original Message-----
From: JD Nihils <[FOI #21775 email]>
Sent: Thursday, 9 February 2023 12:19 pm
To: OIA Requests <[VUW request email]>
Subject: Official Information request - User Experience Testing of new
enrolment system

 

[You don't often get email from
[2][FOI #21775 email]. Learn why this is
important at [3]https://aka.ms/LearnAboutSenderIdentific... ]

 

Kia ora koutou,

 

Last week in a meeting with staff, Provost Wendy Larner said that User
Experience (UX) Testing had happened throughout the development of the
university's new admissions and enrollments system.

 

Could you please provide;

 

a) a very basic timeline of the system's development (i.e. date of
conception, build period, implementation)

 

and;

 

b) a list of every UX test/session that took place during development, and
for each session its;

  (i) date

  (ii) number of participants and their roles, including both testers
(e.g. technical/communications staff) & testees (e.g.
students/school-leaver/academic or admin staff)

  (iii) feedback received from participants

  (iv) how that feedback was incorporated by the developers.

 

Ngā mihi nui,

 

JD Nihils

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[4][FOI #21775 email]

 

Is [5][VUW request email] the wrong address for Official Information
requests to Victoria University of Wellington? If so, please contact us
using this form:

[6]https://apc01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[7]https://apc01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

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2. mailto:[FOI #21775 email]
3. https://aka.ms/LearnAboutSenderIdentific...
4. mailto:[FOI #21775 email]
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Kia ora JD Nihils,

 

The table below sets out the documents and it’s timeframe and context.

 

Document Title Date Area of Focus Synopsis
SSP timeline and Feb 2023   Document detailing
consultation detail.pdf all feedback
sessions,
including who was
involved, what
type of feedback
was sourced and
how feedback was
used
Y13 - Admission  Enrolment Feb 2023 Future students Feedback from Y13
UX Workshop Summary.pdf applying to the students on
University admission &
enrolment process
from a usability
focus. Workshop
requested as part
of the VCs Admin
and Enrolment Task
Force
Pûaha meetings Summary & Aug 2022 Future students Feedback from
Action Items - applying to the University staff
202208041.pdf University incl staff from
Future Students,
Tîtoko admissions,
WUI, Digital
Engagement (web
team), and Student
Experience and
Wellbeing. Vendor,
project and IT.
Pûaha Future Student Jul – Aug Future students Feedback provided
Feedback 2022 applying to the by first-year
Sheet_Jul_Aug_22.pdf University students on campus
(including
University open
Day) on the Future
Student Portal
including
admission &
enrolment
Future Student Usability May 2022 Future students Feedback gathered
Testing Feedback (May applying to the from current and
2022).pdf University future students
for Future student
wireframe testing
Pûaha feedback_March 2022 Mar – May Current Feedback gathered
release.pdf 2022 students March – May 22
from current
students,
(including some
off campus) as
part of Go-live
release testing).
The Portal was
released to 500
students per week
with feedback
sort.
Student Portal MVP Jun-Jul 2021 Current Summary of
Testing.pdf students findings from
Current Student
Portal MVP
Wireframe testing
(based on feedback
from the Design
Sprint
prototypes).
Student Portal Design Jan-Feb 2020 Current Summary of
Sprint - Student students findings from
Conversation Findings.pdf student interviews
on Student Portal
Design Sprint
prototypes
Student Portal Summary Jan-Feb 2020 Students and Summary of
Pack_JAN 2020.pdf Staff findings from
Student Portal
Design Sprint

 

 

Ngâ mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

-----Original Message-----

From: JD Nihils <[FOI #21775 email]>

Sent: Thursday, 9 March 2023 4:13 pm

To: OIA Requests <mailto:[VUW request email]>

Subject: RE: Official Information request - User Experience Testing of new
enrolment system

 

Kia ora Blair,

 

Thank you for your response and compiling these documents within the time
frame, it is much appreciated.

 

I note that many of the attachments are missing dates/relevant context -
could you please  respond with a quick one line summary of what each of
the attachments are (including dates/where they fit in with the
development etc)?

 

Again, thank you for your assistance thus far!

 

Ngâ mihi,

 

JD Nihils

 

-----Original Message-----

 

Tçnâ koe JD Nihils

 

 

 

Official information request for information about User Experience Testing

 

 

 

I refer to your official information request dated 9 February 2023.

 

 

 

Please find attached a response to your information request.

 

 

 

Ngâ mihi,

 

 

 

Blair Doherty

 

Senior Advisor, Official Information and Privacy

 

Legal Services

 

Te Herenga Waka - Victoria University of Wellington

 

[1]https://apc01.safelinks.protection.outlo...

 

 

 

 

 

 

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

mailto:[FOI #21775 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://apc01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

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