Project Milestone
Date
SSP Prgogramme team formed
Nov-19
Student Portal Design Sprint
Feb-20
SSP Business Case - signed off
Oct-20
Admissions POC developed
Jan-21
Workshops and requirements gathering
Mar 21 - Mar 22
Pūaha Current Student Portal released
Apr-22
Kurawai Case & Query Management released
May-22
Future Student Portal and New Admissions system go-live
Sep-22
NOTE: The Covid 19 Pandemic greatly impacted the project and streched timeframes
Facilitator
Audience
Audience #
Date
Title
Feedback
What happened to feedback
The design sprint was over 2 weeks and involved 6 students.
Staff and student co-design of The ojective was to improve the admission & enrol ment
Digital Solutions: 4 x staff
University staff and students
10 Staff & 6 Students
1-Feb-20 Formal Design Sprint
solution prototypes
student experience. A design Sprint Pack was deleoped
Post Design Sprint prototype Feedback on solution
Digital Solutions: 2 x staff
Current Students on campus
252
Jun/Jul 20 testing
prototypes
feedback informed requirements
Digital Solutions: 2 x staff
Current Students on campus
34
1-Jun-21 Wireframe testing
feedback included in design/development of Puaha
Feedback based on there
Digital Solutions
Specialist Students Services (VUWSA, Disability Services, UniQ, Maori and Pasifika)
15
Jun/Jul 21 Wireframe feedback
specialist needs
feedback included in design/development of Puaha
Advice on better ways to col ect
SSP/ Digital Solutions
Rainbow students
6
29-Oct-21 Rainbow Student Journey
& display names and pronouns Accepted and delivered through SSP
Digital Solutions: 3 x staff
Current Students on campus, Te Amaru - Disability Services, Ngāi Tauira, DVC Māori
55
1-Feb-22 Prototype testing
feedback included in design/development of Puaha
University staff from Future Students, WUI, Admissions, Digital Solutions, Academic
SSP
Office, Student Success, and Student Experience and Wel being
20
9-Feb-22
No feedback received
N/A
Digital Solutions: 2 x staff
Current students on campus
7
1-Mar-22 User acceptance testing
key issues resolved as priority for go-live
Feedback was categorised with issues/faults prioritised
Enhancement feedback was documented and changes made
200 form responses, multiple
where appropriate, other items were added to the backlog for
Disgital Solutions/SSP
Current students, including some off campus
200 March - May 2022
Go-live feedback
items per response
prioritisation
Future student wireframe
Feedback on wireframe options informed decision on approach
Digital Solutions 2xstaff
Current Students on campus
20
4-May-22 testing
for home page and changes to information architecture
Future student wireframe
Feedback on wireframe options informed decision on approach
Digital Solutions: 2 x staff
Future students (on campus for information evening)
12+
10-May-22 testing
for home page and changes to information architecture
Tweaks made to build where appropriate; other items added
Digital Solutions: 3 x staff
First-year students on campus (including University open Day)
25
28-Jul & 2-Aug-22 Future student testing
to the backlog for prioritisation
Developers split into groups based on team responsible to
deliver and difficulty to deliver. They have been working on
University staff from Future Students, Tītoko admissions, WUI, Digital Engagement
these since they were received.
(web team), and Student Experience and Wel being. Vendor, project and IT in
Product Owner rejected some items of feedback in
SSP
attendance
20
9-Aug-22
140 items for improvement
consultation with Future Students
Students confused over which Rearranged form and reworded buttons to make the path
Current Students on campus
6
11-Sep-22 Enrolments go-live testing
button to press
more obvious
SSP
Year 13 students in NZ
8
8-Aug-22
End to end testing of Admission
Digital Solutions 6 x staff
Prospective year 13 students
6
27-Jan-23 Student UX/ UI testing
and enrolment process
Quick win changes implemented based on student feedback
Testing proposed new Portal
Digital Solutions: 2 x staff
Current students
13
16-Feb-23 Student UX/ UI testing
sign in page
Confirmed layout and wording for new sign-in page
