User Experience Testing of new enrolment system

JD Nihils made this Official Information request to Victoria University of Wellington

The request was successful.

From: JD Nihils

Kia ora koutou,

Last week in a meeting with staff, Provost Wendy Larner said that User Experience (UX) Testing had happened throughout the development of the university's new admissions and enrollments system.

Could you please provide;

a) a very basic timeline of the system's development (i.e. date of conception, build period, implementation)

and;

b) a list of every UX test/session that took place during development, and for each session its;
(i) date
(ii) number of participants and their roles, including both testers (e.g. technical/communications staff) & testees (e.g. students/school-leaver/academic or admin staff)
(iii) feedback received from participants
(iv) how that feedback was incorporated by the developers.

Ngā mihi nui,

JD Nihils

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Victoria University of Wellington


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Kia ora JD Nihils

 

Official information request regarding User Experience Testing of new
enrolment system

 

I am writing to acknowledge receipt of your official information request
dated 9 February 2023.

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 9 March 2023, being 20 working days after the day
your request was received.

 

If any additional factors come to light which are relevant to your
request, please do not hesitate to contact me so that these can be taken
into account.

 

Ngā mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

 

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From: OIA Requests
Victoria University of Wellington


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Attachment Nihils final response.pdf
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Attachment SSP timeline and consultaton detail.pdf
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Attachment Future Student Usability Testing Feedback May 2022.pdf
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Attachment P aha feedback March 2022 release.pdf
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Attachment P aha Future Student Feedback Sheet Jul Aug 22.pdf
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Attachment P aha meetings Summary Action Items 202208041.pdf
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Attachment Student Portal Design Sprint Student Conversation Findings.pdf
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Attachment Student Portal MVP Testing.pdf
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Attachment Student Portal Summary Pack JAN 2020.pdf
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Attachment Y13 Admission Enrolment UX Workshop Summary.pdf
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Tēnā koe JD Nihils

 

Official information request for information about User Experience Testing

 

I refer to your official information request dated 9 February 2023.

 

Please find attached a response to your information request.

 

Ngā mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

 

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From: JD Nihils

Kia ora Blair,

Thank you for your response and compiling these documents within the time frame, it is much appreciated.

I note that many of the attachments are missing dates/relevant context - could you please respond with a quick one line summary of what each of the attachments are (including dates/where they fit in with the development etc)?

Again, thank you for your assistance thus far!

Ngā mihi,

JD Nihils

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From: OIA Requests
Victoria University of Wellington


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Kia ora JD Nihils,

 

The table below sets out the documents and it’s timeframe and context.

 

Document Title Date Area of Focus Synopsis
SSP timeline and Feb 2023   Document detailing
consultation detail.pdf all feedback
sessions,
including who was
involved, what
type of feedback
was sourced and
how feedback was
used
Y13 - Admission  Enrolment Feb 2023 Future students Feedback from Y13
UX Workshop Summary.pdf applying to the students on
University admission &
enrolment process
from a usability
focus. Workshop
requested as part
of the VCs Admin
and Enrolment Task
Force
Pûaha meetings Summary & Aug 2022 Future students Feedback from
Action Items - applying to the University staff
202208041.pdf University incl staff from
Future Students,
Tîtoko admissions,
WUI, Digital
Engagement (web
team), and Student
Experience and
Wellbeing. Vendor,
project and IT.
Pûaha Future Student Jul – Aug Future students Feedback provided
Feedback 2022 applying to the by first-year
Sheet_Jul_Aug_22.pdf University students on campus
(including
University open
Day) on the Future
Student Portal
including
admission &
enrolment
Future Student Usability May 2022 Future students Feedback gathered
Testing Feedback (May applying to the from current and
2022).pdf University future students
for Future student
wireframe testing
Pûaha feedback_March 2022 Mar – May Current Feedback gathered
release.pdf 2022 students March – May 22
from current
students,
(including some
off campus) as
part of Go-live
release testing).
The Portal was
released to 500
students per week
with feedback
sort.
Student Portal MVP Jun-Jul 2021 Current Summary of
Testing.pdf students findings from
Current Student
Portal MVP
Wireframe testing
(based on feedback
from the Design
Sprint
prototypes).
Student Portal Design Jan-Feb 2020 Current Summary of
Sprint - Student students findings from
Conversation Findings.pdf student interviews
on Student Portal
Design Sprint
prototypes
Student Portal Summary Jan-Feb 2020 Students and Summary of
Pack_JAN 2020.pdf Staff findings from
Student Portal
Design Sprint

 

 

Ngâ mihi,

 

Blair Doherty

Senior Advisor, Official Information and Privacy

Legal Services

Te Herenga Waka - Victoria University of Wellington

[1]www.wgtn.ac.nz 

 

 

 

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