Thank you for emailing the Canterbury Earthquake Recovery Authority.

We will respond to your request as soon as possible

In the meantime, please visit our website
[1]http://www.cera.govt.nz/ where answers to a number of frequently asked
questions can be found.

Thank you for your patience.

Regards

Canterbury Earthquake Recovery Authority.

------------------------------- This email and any attachments may contain
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are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Canterbury Earthquake
Recovery Authority (CERA) accepts no responsibility for changes made to
this message or attachments after transmission from CERA. For further
information about CERA, please visit www.cera.govt.nz.
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Dear Paul

Thank you for your email. I have forwarded it to my colleagues who are handling Official Information Act requests.

Kind Regards

Janet Bramham
Community and Customer Services
Social and Cultural Recovery
Canterbury Earthquake Recovery Authority (CERA)

Private Bag 4999, Christchurch 8140
T: 0800 RING CERA
E: [CERA request email]   W:www.cera.govt.nz

-----Original Message-----
From: Paul Sutherland [mailto:[OIA #2114 email]]
Sent: Monday, 20 October 2014 10:05 p.m.
To: info (CERA)
Subject: Official Information Act request - Consultation documents for the Victoria Square remodeling

Dear Canterbury Earthquake Recovery Authority,

In the media recently it was reported that "CCDU had consulted inner-city residents' groups as well as several agencies including the city council, Christchurch Civic Trust and Heritage New Zealand" {http://www.stuff.co.nz/the-press/busines...}

May I have a copy of the consultation documents, and the responses that were returned to CCDU

Yours faithfully,

Paul Sutherland

-------------------------------------------------------------------

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Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

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-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA.

For further information about CERA, please visit www.cera.govt.nz.

-------------------------------

hide quoted sections

Thank you for emailing the Canterbury Earthquake Recovery Authority.

We will respond to your request as soon as possible

In the meantime, please visit our website
[1]http://www.cera.govt.nz/ where answers to a number of frequently asked
questions can be found.

Thank you for your patience.

Regards

Canterbury Earthquake Recovery Authority.

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Canterbury Earthquake
Recovery Authority (CERA) accepts no responsibility for changes made to
this message or attachments after transmission from CERA. For further
information about CERA, please visit www.cera.govt.nz.
-------------------------------

References

Visible links
1. http://www.cera.govt.nz/

Dear Paul

I have forwarded your query to the team that manage OIA requests.

Best Regards
Esther Docherty
Canterbury Earthquake Recovery Authority
Community and Customer Services
 
E: [email address]
W: www.cera.govt.nz
 
 

-----Original Message-----
From: Paul Sutherland [mailto:[OIA #2114 email]]
Sent: Friday, 21 November 2014 6:41 p.m.
To: info (CERA)
Subject: RE: Official Information Act request - Consultation documents for the Victoria Square remodeling

Dear info (CERA),

I understand by law, the CERA should have responded to my request by November 18, 2014.

Any update?

Yours sincerely,

Paul Sutherland

-----Original Message-----

Dear Paul

Thank you for your email. I have forwarded it to my colleagues who are handling Official Information Act requests.

Kind Regards

Janet Bramham
Community and Customer Services
Social and Cultural Recovery
Canterbury Earthquake Recovery Authority (CERA)

Private Bag 4999, Christchurch 8140
T: 0800 RING CERA
E: [CERA request email]   W:www.cera.govt.nz

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #2114 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA.

For further information about CERA, please visit www.cera.govt.nz.

-------------------------------

hide quoted sections

Dear Paul,

 

Thank you for your Official Information Act request that was submitted on
20^th October 2014 regarding consultation documents for the Victoria
Square remodelling. I apologise for the delay in providing you with a
response, we are looking into where your request was sent, we will get
back to you as soon as possible.

 

Kind Regards,

 

 

Nick Homewood | Team Administrator

Ministerial and Executive Services

Canterbury Earthquake Recovery Authority (CERA)

Private Bag 4999

Christchurch 8140 

W: [1]www.cera.govt.nz

 

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Canterbury Earthquake
Recovery Authority (CERA) accepts no responsibility for changes made to
this message or attachments after transmission from CERA. For further
information about CERA, please visit www.cera.govt.nz.
-------------------------------

References

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Good afternoon Mr Sutherland,

Thank you for your email.

I apologise again for the error that led to your request not being passed on to my team. Unfortunately, in this circumstance it was simply a case of human error. Please be assured that my team is treating your request with urgency, given your request was received by CERA in October. We are working to provide you with a response and relevant documentation as quickly as we can.

If you have future requests, you are welcome to send them directly to this email address.

Kind regards
Amanda

Amanda Wall | Manager, Official Correspondence
Ministerial and Executive Services
Canterbury Earthquake Recovery Authority (CERA)
Private Bag 4999, Christchurch 8140

-----Original Message-----
From: Paul Sutherland [mailto:[OIA #2114 email]]
Sent: Wednesday, 3 December 2014 5:33 p.m.
To: oce (CERA)
Subject: Re: Receipt of OIA - CER 1036 - Paul Sutherland re Consultation Documents for the Victoria Square Remodelling

Dear oce (CERA),
Thank you for your response.

I would have imagined that you would have had a robust process for dealing with OAI requests, including if nothing else looking in the sent items of Janet Bramham, Community and Customer Services, Social and Cultural Recovery who responded on the October 21, 2014 with "Thank you for your email. I have forwarded it to my colleagues who are handling Official Information Act requests."

Regardless of that you did not respond to the fact that by law, CERA should normally have responded promptly and by November 18, 2014.

Yours sincerely,

Paul Sutherland

-----Original Message-----

Dear Paul,

 

Thank you for your Official Information Act request that was submitted on 20^th October 2014 regarding consultation documents for the Victoria Square remodelling. I apologise for the delay in providing you with a response, we are looking into where your request was sent, we will get back to you as soon as possible.

 

Kind Regards,

 

 

Nick Homewood | Team Administrator

Ministerial and Executive Services

Canterbury Earthquake Recovery Authority (CERA)

Private Bag 4999

Christchurch 8140 

W: [1]www.cera.govt.nz

 

 

------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA. For further information about CERA, please visit www.cera.govt.nz.
-------------------------------

References

Visible links
1. http://www.cera.govt.nz/

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #2114 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA.

For further information about CERA, please visit www.cera.govt.nz.

-------------------------------

hide quoted sections

Good morning Mr Sutherland,

I apologise for the delay in my reply to your email of 21 December.

A response has been drafted and relevant documentation assembled, and this is now undergoing our internal review and quality assurance processes. I am trying to get the response through these processes as quickly as possible so that the response can be provided to you.

I can advise that our reference number for your request is CER 1036.

Kind regards
Amanda

Amanda Wall | Manager, Official Correspondence Ministerial and Executive Services Canterbury Earthquake Recovery Authority (CERA) Private Bag 4999, Christchurch 8140

-----Original Message-----
From: Paul Sutherland [mailto:[OIA #2114 email]]
Sent: Sunday, 21 December 2014 10:12 a.m.
To: oce (CERA)
Subject: RE: Receipt of OIA - CER 1036 - Paul Sutherland re Consultation Documents for the Victoria Square Remodelling

Dear oce (CERA),

As I understand it a, response to my request is long overdue.

Does my request have a tracking id or reference number that I can refer to in future correspondence and in my questions to the Ombudsmen?

Thanks
regards

Paul Sutherland

-----Original Message-----

Good afternoon Mr Sutherland,

Thank you for your email.

I apologise again for the error that led to your request not being passed on to my team. Unfortunately, in this circumstance it was simply a case of human error. Please be assured that my team is treating your request with urgency, given your request was received by CERA in October. We are working to provide you with a response and relevant documentation as quickly as we can.

If you have future requests, you are welcome to send them directly to this email address.

Kind regards
Amanda

Amanda Wall | Manager, Official Correspondence Ministerial and Executive Services Canterbury Earthquake Recovery Authority (CERA) Private Bag 4999, Christchurch 8140

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #2114 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA.

For further information about CERA, please visit www.cera.govt.nz.

-------------------------------

hide quoted sections

Good morning Mr Sutherland,

We will have the response and associated documents to you this week - at this stage probably later in the week rather than earlier.

Once again, please accept our apologies for the lengthy delay in responding to your request.

Kind regards
Amanda

-----Original Message-----
From: Paul Sutherland [mailto:[OIA #2114 email]]
Sent: Monday, 19 January 2015 5:25 p.m.
To: Amanda Wall
Subject: RE: Receipt of OIA - CER 1036 - Paul Sutherland re Consultation Documents for the Victoria Square Remodelling

Dear Amanda Wall,
RE CER 1036
Thanks for your reply - my original request was in October. How long should I expect your QA process to take

Yours sincerely,

Paul Sutherland

-----Original Message-----

Good morning Mr Sutherland,

I apologise for the delay in my reply to your email of 21 December.

A response has been drafted and relevant documentation assembled, and this is now undergoing our internal review and quality assurance processes. I am trying to get the response through these processes as quickly as possible so that the response can be provided to you.

I can advise that our reference number for your request is CER 1036.

Kind regards
Amanda

Amanda Wall | Manager, Official Correspondence Ministerial and Executive Services Canterbury Earthquake Recovery Authority (CERA) Private Bag 4999, Christchurch 8140

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[OIA #2114 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

-------------------------------
This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Canterbury Earthquake Recovery Authority (CERA) accepts no responsibility for changes made to this message or attachments after transmission from CERA.

For further information about CERA, please visit www.cera.govt.nz.

-------------------------------

hide quoted sections

Dear Paul

 

Thank you for your Official Information Act request that was received on
20 October 2014 regarding  the consultation document for the Victoria
Square remodelling, please find attached to this email a signed letter of
response from John Ombler – the Acting Chief Executive of CERA.

 

As the files are too large to be able to send via email please use the
below link to access your files for download at any time.

[1]https://cera.sharefile.com/d/s078ba80d12...

 

If you have any trouble whatsoever please do not hesitate to contact me
and we will send out via courier.

 

Kind regards,

Jane

 

Jane Crampton

Team Administrator – Ministerial and Executive Services

Canterbury Earthquake Recovery Authority (CERA)

T: (DDI) 03 354 2658 |  (D2D) 30658

 

------------------------------- This email and any attachments may contain
information that is confidential and subject to legal privilege. If you
are not the intended recipient, any use, dissemination, distribution or
duplication of this email and attachments is prohibited. If you have
received this email in error please notify the author immediately and
erase all copies of the email and attachments. The Canterbury Earthquake
Recovery Authority (CERA) accepts no responsibility for changes made to
this message or attachments after transmission from CERA. For further
information about CERA, please visit www.cera.govt.nz.
-------------------------------

References

Visible links
1. https://cera.sharefile.com/d/s078ba80d12...