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Chiefs as decision makers on BCO complaints

Mark MacDonald made this Official Information request to Fire and Emergency New Zealand

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From: Mark MacDonald

Dear Fire and Emergency New Zealand,

1. In the most recent media on FENZ's dysfunctional complaints handling, Deputy Chief Executive Raewyn Bleakley said:
"… this was quite clearly articulated in the Coral Shaw Report that the BCO should provide the process but the recommendations for action should go back to the decision maker who is the line manager or the appropriate chief of the actual brigade or whatever area we’re talking about. And that is then where the disciplinary action takes place so we’re not going to confuse or merge those."

I request that FENZ provide the precise wording from the Shaw Report, verbatim, that Ms Bleakley is referring to.

2. I request that, for all complaints that were at some point in their lifespan dealt with within a version of the BCO (interim, permanent, etc), whether the complaint commenced there or not:
a) FENZ provide the date the complaint commenced in the BCO;
b) FENZ provide the job/position of the decision maker(s) (eg Chief, Area Manager, Group Manager, BCO Director, HR, etc), whether a decision was ever made on the complaint or not; and
b) FENZ provide the outcome eg unresolved/ongoing; disciplinary action; etc; and
c) FENZ state whether the accused person was stood down.

https://www.rnz.co.nz/national/programme...

Yours faithfully,

Mark MacDonald

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From: Official Information Requests
Fire and Emergency New Zealand

Dear Mark MacDonald  
I am writing to acknowledge receipt of your information request, dated 25
March 2022.   

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Official Information Team

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From: Official Information Requests
Fire and Emergency New Zealand


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Kia ora Mark

 

Please see attached regarding your official information request.

 

Ngā mihi

 

Information Requests Team

National Headquarters, Level 12, 80 The Terrace

PO Box 2133, Wellington 6140

 

[1][FENZ request email]

[2]www.fireandemergency.nz

 

 

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From: Mark MacDonald

Dear Official Information Requests,

Thank you for your response.

Is Raewyn Bleakly going to publish a correction on the false statement she made to RNZ?

Yours sincerely,

Mark MacDonald

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From: Official Information Requests
Fire and Emergency New Zealand

Tēnā koe Mark

In your request for information dated 25 March 2022, you referred to a recent interview on Radio New Zealand. You quoted me as saying:

"… this was quite clearly articulated in the Coral Shaw Report that the BCO should provide the process but the recommendations for action should go back to the decision maker who is the line manager or the appropriate chief of the actual brigade or whatever area we’re talking about. And that is then where the disciplinary action takes place so we’re not going to confuse or merge those."

My quote was provided in the context of an unscripted question and answer interview where part of the recommendations were summarised. My statement in the interview referring to the recommendation going back to the decision maker was not false, so a correction is not required.
You have asked for “the precise wording from the Shaw Report, verbatim, that Ms Bleakley is referring to". In my response dated 27 April 2022, I referred you to the section of the Coral Shaw report that I was referencing. Again that is found on page 73 in the “Conclusions and Recommendations” section, which reads:

This sets out the recommended requirements for an independent investigation process. It identifies three aspects. The third part refers to the report and recommendation being sent to the decision maker, which is exactly what I said. To provide further context in the course of the interview, and to ensure that the public were clear on what that would mean, I further stated that the decision maker would be the line manager, or the appropriate chief of the actual brigade. That is clearly not false, but rather further helpful context, in the course of a live Q&A interview.
I trust this clarifies the matter for you.

Nāku noa, nā

Raewyn Bleakley
Deputy Chief Executive, Office of the Chief Executive

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