Kia Ora Ivy,

 

Thank you for contacting us.

 

The email address you have used here does not match the email address
noted on this immigration file application no.s 20354002. Therefore we
cannot verify your identity and release information to you via email.

 

You can phone us on +64 9 9144100 or 0508 55 88 55 (if you are in New
Zealand, but outside Auckland area). This service is available from Monday
to Friday 8am to 10pm

 

A customer service officer can verify your identity and, if satisfied,
release information to you regarding the file.

 

The applicant can otherwise contact us directly to request this
information. They should include their full name, date of birth, and
passport number, application number or client number when contacting us.

 

I hope this is helpful.

Ngā mihi,

Ivy

CLIENT SERVICES ADVISOR

Immigration Contact Centre, Te whakatairanga Service Delivery

Ministry of Business, Innovation and Employment (MBIE)

 

64 (9) 914 4100

PO Box 1473, Wellington, New Zealand

On 15/03/2022 12:45 pm, Ministerial Services
"[email address]" wrote:
> Kia ora team,
>
> Please see the below enquiry for your team.
>
> Thanks,
> Eric
>
>
>
> -----Original Message-----
> From: Ivy <[FOI #18864 email]>
> Sent: Monday, 14 March 2022 1:42 PM
> To: *OIA <[email address]>
> Subject: Official Information request - Chinese National security check
delay
>
> Dear Ministry of Business, Innovation & Employment,
>
> Hope this email finds you well.
>
> My parents lodged their Returning Resident Visa application on 26 June
2021 (application number 20354002). On 13/07/2021, we received an email
from a INZ support officer from the Fiji office, requested the INZ1029
form and the latest 5 years concurrent employment/ education history (
2016-2021) from my parents. We provided the documents on 14 July 2021, and
we received the confirmation of receipt from the office on the next day.  
>
> Please see the timelines below after the 15th July:
>
> - 13 September 2021 we emailed to the officer to follow up on the
application
> - 14 September 2021 we received an email from the visa officer, advising
there're some delay due to the impact of COVID -19 and the current
lockdown
> - 17 November 2021 we received an email from the support officer,
requested a CV from my parents, we provided on 19 November, the officer
confirmed receipt on 29 November
> - 21 December 2021 we emailed to follow up on the application
> - 18 Jan 2022 the support officer replied and advised the email had been
forwarded to the visa officer
> - 11 Feb 2022 we emailed the support officer again to follow up, as we
didn't hear back from the visa officer
> - 14 Feb 2022 the support officer replied and Cc'd the visa officer
>
> And 1 month past, we still haven't hear anything back from the visa
officer. It has been almost 9 months, just wondering what is processing
time for the visa will be.
>
> Yours faithfully,
>
> Ivy
>
> -------------------------------------------------------------------
>
> This is an Official Information request made via the FYI website.
>
> Please use this email address for all replies to this request:
> [FOI #18864 email] 
>
> Is [MBIE request email] the wrong address for Official Information requests
to Ministry of Business, Innovation &amp; Employment? If so, please
contact us using this form:
>
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>
> Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
>
[2]https://aus01.safelinks.protection.outlo...
>
> If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA or
LGOIMA page.
>
>
> -------------------------------------------------------------------
>
>
>
>
> [3]www.govt.nz <[4]http://www.govt.nz/> - your guide to finding and
using New Zealand government services
>
>
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files transmitted with it are confidential and solely for the use of the
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