Recent 'electrical incident' at Hamilton Base affecting radio transmissions

Aidan Thornton made this Official Information request to Ministry of Business, Innovation & Employment

The request was successful.

From: Aidan Thornton

Dear Ministry of Business, Innovation & Employment (Radio Spectrum Management),

This article was recently published on stuff: https://www.stuff.co.nz/waikato-times/ne...

It refers to an (ongoing?) situation at Hamilton Base where car key fobs/remotes are not working correctly.

> Centre manager Simon Betts said The Base was aware of the issue, which was linked to a “recent offsite electrical incident”.

> No malicious activity was involved, Betts said, but he would not elaborate on what the incident was.

> “Work is underway to resolve the problem as quickly as possible, and we’ll update customers once the matter is addressed.”

Is RSM aware of this event, and do they believe any licensing restrictions are being intentionally/negligently breached (for example, transmitting beyond power limits for the ISM band), or is this due to something not intended to be a transmitter (e.g. a arcing electrical connection). Please forward any further information regarding the nature of the event, e.g. investigation reports.

Does RSM accept the property manager's level of urgency for this situation, and that faster intervention (for example, removing electrical supply to the equipment causing the fault) is impractical or would have excessive impact (for example, disconnecting a zone substation with no redundancy)?

Thanks.

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2122-1383

 

Dear Aidan,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of the 11^th of January 2022 requesting under the
Official Information Act 1982 (the Act), the following:

 

“This article was recently published on stuff:
[1]https://aus01.safelinks.protection.outlo...

It refers to an (ongoing?) situation at Hamilton Base where car key
fobs/remotes are not working correctly.

>  Centre manager Simon Betts said The Base was aware of the issue, which
was linked to a “recent offsite electrical incident”.

> No malicious activity was involved, Betts said, but he would not
elaborate on what the incident was.

> “Work is underway to resolve the problem as quickly as possible, and
we’ll update customers once the matter is addressed.”

Is RSM aware of this event, and do they believe any licensing restrictions
are being intentionally/negligently breached (for example, transmitting
beyond power limits for the ISM band), or is this due to something not
intended to be a transmitter (e.g. a arcing electrical connection). Please
forward any further information regarding the nature of the event, e.g.
investigation reports.

Does RSM accept the property manager's level of urgency for this
situation, and that faster intervention (for example, removing electrical
supply to the equipment causing the fault) is impractical or would have
excessive impact (for example, disconnecting a zone substation with no
redundancy)?”

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Please note that the days from 25 December 2021 to 15 January 2022
(inclusive) are defined as non- working days in the Act and are not
counted in the calculation of the maximum timeframe for our response to
your request. This will affect the time period for responding to your
request.

 

If you have any enquiries regarding your request feel free to contact us
via email [2][MBIE request email] or using the contact details below.

 

Nâku noa, nâ

MINISTERIAL SERVICES

               

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

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From: *OIA
Ministry of Business, Innovation & Employment


Attachment DOIA 2122 1383 Aidan Thornton response letter.pdf
244K Download View as HTML

Attachment R 31375 The Base interference report F.pdf
6.4M Download View as HTML


Dear Aidan,

Please see attached letter and document in response to your request for information.

Ngâ mihi,

Jenny
Ministerial Services Advisor

Te Whakatairanga Service Delivery
Ministry of Business, Innovation and Employment

15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

-----Original Message-----
From: Aidan Thornton <[FOI #18154 email]>
Sent: Tuesday, 11 January 2022 9:06 pm
To: *OIA <[email address]>
Subject: Official Information request - Recent 'electrical incident' at Hamilton Base affecting radio transmissions

Dear Ministry of Business, Innovation & Employment (Radio Spectrum Management),

This article was recently published on stuff: https://aus01.safelinks.protection.outlo...

It refers to an (ongoing?) situation at Hamilton Base where car key fobs/remotes are not working correctly.

> Centre manager Simon Betts said The Base was aware of the issue, which was linked to a “recent offsite electrical incident”.

> No malicious activity was involved, Betts said, but he would not elaborate on what the incident was.

> “Work is underway to resolve the problem as quickly as possible, and we’ll update customers once the matter is addressed.”

Is RSM aware of this event, and do they believe any licensing restrictions are being intentionally/negligently breached (for example, transmitting beyond power limits for the ISM band), or is this due to something not intended to be a transmitter (e.g. a arcing electrical connection). Please forward any further information regarding the nature of the event, e.g. investigation reports.

Does RSM accept the property manager's level of urgency for this situation, and that faster intervention (for example, removing electrical supply to the equipment causing the fault) is impractical or would have excessive impact (for example, disconnecting a zone substation with no redundancy)?

Thanks.

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