Thank you for contacting Public Trust.

 

Your email has been received by our Contact Centre.

 

We’ll either respond to you ourselves or, if it’s something we can’t help
with, we’ll pass your enquiry on to the right person.  Our commitment is
to ensure you receive a response within one business day.

 

If your enquiry is urgent, please call us on 0800 371 471 from within New
Zealand or if you’re calling from outside New Zealand, +64 3 977 7956.

 

We’re available Monday through Friday from 8am to 5:30pm, excluding Public
Holidays.

 

Kind Regards,

 

 

The Public Trust Contact Centre Team 
[1]www.publictrust.co.nz

 

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. https://mail.pthome.co.nz/owa/redir.aspx...

 

Dear Simon,

 

Thank you for contacting Public Trust. 

 

Your email has been received by the Contact Centre and forwarded to our
Corporate and Commercial Services Legal Team, for arranging a response
to you directly.

 

If you require further assistance, please email us
at [1][Public Trust request email] or call 0800 371 471 (+64 3 977 7956 from
overseas). We are available Monday to Friday, 8.00am to 5.30pm, to
answer your calls and email enquiries. If you would like an appointment
to come into one of our offices throughout New Zealand, we have times
available between 8.30am and 5.00pm Monday to Friday.

 

 

 

 

Regards

 

 

Barbara                                                              
Customer Service
Representative                                                     

 

 
 
Public Trust
 
Private Bag 5902, Wellington 6140
Toll Free: 0800 371 471
[2]www.publictrust.co.nz 

The information contained in this communication (including any
attachment) is confidential. If you are not
the intended recipient, please destroy this communication. Any views
expressed in this communication are not
necessarily the views of Public Trust. No representation is made that
this communication is free of error, virus or
interference.
 
P Please consider the environment before printing this e-mail.

-----Original Message-----
From: [FYI request #17135 email]
Sent: Monday, 11 October 2021 6:10:38 pm
To: "OIA/LGOIMA requests at Public Trust" <[Public Trust request email]>
Subject: [External] Official Information request - total number of
Complaints and the outcomes
Dear Public Trust,

I require a summary of all the complaints made against Public Trust, the
outcomes and the value of any settlements on a p/a basis for the past
three years.

Yours faithfully,

Simon.

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #17135 email]

Is [Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. mailto:[Public Trust request email]
2. http://www.publictrust.co.nz/

hide quoted sections

 

Dear Simon,

 

Thank you for contacting Public Trust. 

 

Your email has been received by the Contact Centre and forwarded to our
Corporate and Commercial Services Legal Team, for arranging a response
to you directly.

 

If you require further assistance, please email us
at [1][Public Trust request email] or call 0800 371 471 (+64 3 977 7956 from
overseas). We are available Monday to Friday, 8.00am to 5.30pm, to
answer your calls and email enquiries. If you would like an appointment
to come into one of our offices throughout New Zealand, we have times
available between 8.30am and 5.00pm Monday to Friday.

 

 

 

 

Regards

 

 

Barbara                                                              
Customer Service
Representative                                                     

 

 
 
Public Trust
 
Private Bag 5902, Wellington 6140
Toll Free: 0800 371 471
[2]www.publictrust.co.nz 

The information contained in this communication (including any
attachment) is confidential. If you are not
the intended recipient, please destroy this communication. Any views
expressed in this communication are not
necessarily the views of Public Trust. No representation is made that
this communication is free of error, virus or
interference.
 
P Please consider the environment before printing this e-mail.

-----Original Message-----
From: [FYI request #17135 email]
Sent: Monday, 11 October 2021 6:10:38 pm
To: "OIA/LGOIMA requests at Public Trust" <[Public Trust request email]>
Subject: [External] Official Information request - total number of
Complaints and the outcomes
Dear Public Trust,

I require a summary of all the complaints made against Public Trust, the
outcomes and the value of any settlements on a p/a basis for the past
three years.

Yours faithfully,

Simon.

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FYI request #17135 email]

Is [Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. mailto:[Public Trust request email]
2. http://www.publictrust.co.nz/

hide quoted sections

Dear Mr Mason

 

Official Information Act request

We acknowledge receipt of your request below for information under the
Official Information Act 1982 (“the Act”).

 

We will respond to your request as soon as possible, and no later than 20
working days after we receive it, being 10^th November 2021. If your
request is large or if it requires consultation, we may extend
the time limit under Section 15A of the Act.

 

Kind regards

Katie Errington
Intermediate
Corporate Solicitor
(she/her) [1]http://intranet.internal.publictrust.co....
-------------------------------------------------------------------------------
Public Trust
Level 4, 7/9 Fanshawe
Street, ClearPoint
House, Auckland 1010
Toll Free: 0800 371
471
www.publictrust.co.nz [2]Facebook  [3]LinkedIn

 

-----Original Message-----
From: [4][FOI #17135 email]
Sent: Monday, 11 October 2021 6:10:38 pm
To: "OIA/LGOIMA requests at Public Trust" <[5][Public Trust request email]>
Subject: [External] Official Information request - total number of
Complaints and the outcomes
Dear Public Trust,

I require a summary of all the complaints made against Public Trust, the
outcomes and the value of any settlements on a p/a basis for the past
three years.

Yours faithfully,

Simon.

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[6][FOI #17135 email]

Is [7][Public Trust request email] the wrong address for Official Information
requests to Public Trust? If so, please contact us using this form:
[8]https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published
on the internet. Our privacy and copyright policies:
[9]https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer,
please ask your web manager to link to us from your organisation's OIA
or LGOIMA page.

-------------------------------------------------------------------

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. http://www.publictrust.co.nz/
2. https://www.facebook.com/publictrustnz
3. https://www.linkedin.com/company/39615
4. mailto:[FOI #17135 email]
5. mailto:[Public Trust request email]
6. mailto:[FOI #17135 email]
7. mailto:[Public Trust request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers

hide quoted sections

Dear Mr Mason,

 

Please find attached:

 

1.       Our letter of today’s date regarding your three Official
Information requests;

2.       Appendices A – E referred to in the letter, being the requested
information.

 

Kind regards

 

Katie

 

Katie Errington
Intermediate
Corporate Solicitor
(she/her) [1]http://intranet.internal.publictrust.co....
-------------------------------------------------------------------------------
Public Trust
Level 4, 7/9 Fanshawe
Street, ClearPoint
House, Auckland 1010
Toll Free: 0800 371
471
www.publictrust.co.nz [2]Facebook  [3]LinkedIn

 

 

The information contained in this communication (including any attachment)
is confidential. If you are not the intended recipient you must not read,
use, distribute or copy the contents of this email or its attachments. If
you received this email in error, please notify us immediately and delete
the email and all attachments. Any views expressed in this communication
are not necessarily the views of Public Trust. No representation is made
that this communication is free of error, virus or interference.
Please consider the environment before printing this e-mail.

References

Visible links
1. http://www.publictrust.co.nz/
2. https://www.facebook.com/publictrustnz
3. https://www.linkedin.com/company/39615

hide quoted sections