Dear Accident Compensation Corporation,

To whom it may concern

Re: Obtaining personal information

I refer to a information request dated March 06 2014 regarding what is known as ‘Party Status Files’.

1/ Would the ACC please provide the best format or downloadable form in order to obtain a complete and full copy of all information held in electronic, hard copy and any other method that could or maybe retrieved or referred back to by the Corporation.

2/ When a client requests their information quoting “please supply a full and complete copy of all information held in the name of [client details] by ACC, any information that maybe blacked out or omitted please provide explanation and reference to act to justify any omitted information” Would it be correct to assume request would include ‘Party Status Files’ and also what is known as a ‘IT Sweep’.

3/ What is the time frame that would be expected to obtain such files and when a client wishes to be advised for reasons of blacked out or omitted information, is the Corporation obligated to state reason(s) as to why.

To avoid any confusion, could the Corporation please put emphasis on the proper procedure and format when a client is requesting to obtain all information’s regardless of ‘file category’

Yours Faithfully with Thanks

Anthony Jordan