Dear Mr Jordan

Please find attached ACC's acknowledgement of your recent Official information Act request.

Kind regards

Miroslava Mijic, Advisor
Government Services
ACC / Governance, Legal Policy & Research / 19 Aitken Street / PO Box 242, Wellington 6140/ New Zealand / www.acc.co.nz

ACC cares about the environment - please don't print this email
unless it is really necessary. Thank you.

-----Original Message-----
From: Anthony Jordan [mailto:[OIA #1636 email]]
Sent: Tuesday, 29 April 2014 11:28 p.m.
To: Information Website Mail
Subject: Official Information Act request - Obtaining Client Information Regardless of File Category & Obligation for Explanation for Ommitances

Dear Accident Compensation Corporation,

To whom it may concern

Re: Obtaining personal information

I refer to a information request dated March 06 2014 regarding what is known as 'Party Status Files'.

1/ Would the ACC please provide the best format or downloadable form in order to obtain a complete and full copy of all information held in electronic, hard copy and any other method that could or maybe retrieved or referred back to by the Corporation.

2/ When a client requests their information quoting "please supply a full and complete copy of all information held in the name of [client details] by ACC, any information that maybe blacked out or omitted please provide explanation and reference to act to justify any omitted information" Would it be correct to assume request would include 'Party Status Files' and also what is known as a 'IT Sweep'.

3/ What is the time frame that would be expected to obtain such files and when a client wishes to be advised for reasons of blacked out or omitted information, is the Corporation obligated to state reason(s) as to why.

To avoid any confusion, could the Corporation please put emphasis on the proper procedure and format when a client is requesting to obtain all information's regardless of 'file category'

Yours Faithfully with Thanks

Anthony Jordan

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

--------------------------------------------------------------------------------------
Disclaimer:
"This message and any attachments may contain confidential and privileged information.
If you believe you have received this email in error, please advise us immediately by
return email or telephone and then delete this email together with all attachments.
If you are not the intended recipient, you are not authorised to use or copy this message
or any attachments or disclose the contents to any other person. "
--------------------------------------------------------------------------------------

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Dear Mr Jordan

Please find attached ACC's response to your Official Information Act request.

Kind regards,

Miroslava Mijic Advisor
Government Services

ACC cares about the environment - please don't print this email
unless it is really necessary. Thank you.

-----Original Message-----
From: Anthony Jordan [mailto:[OIA #1636 email]]
Sent: Tuesday, 29 April 2014 11:28 p.m.
To: Information Website Mail
Subject: Official Information Act request - Obtaining Client Information Regardless of File Category & Obligation for Explanation for Ommitances

Dear Accident Compensation Corporation,

To whom it may concern

Re: Obtaining personal information

I refer to a information request dated March 06 2014 regarding what is known as 'Party Status Files'.

1/ Would the ACC please provide the best format or downloadable form in order to obtain a complete and full copy of all information held in electronic, hard copy and any other method that could or maybe retrieved or referred back to by the Corporation.

2/ When a client requests their information quoting "please supply a full and complete copy of all information held in the name of [client details] by ACC, any information that maybe blacked out or omitted please provide explanation and reference to act to justify any omitted information" Would it be correct to assume request would include 'Party Status Files' and also what is known as a 'IT Sweep'.

3/ What is the time frame that would be expected to obtain such files and when a client wishes to be advised for reasons of blacked out or omitted information, is the Corporation obligated to state reason(s) as to why.

To avoid any confusion, could the Corporation please put emphasis on the proper procedure and format when a client is requesting to obtain all information's regardless of 'file category'

Yours Faithfully with Thanks

Anthony Jordan

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

--------------------------------------------------------------------------------------
Disclaimer:
"This message and any attachments may contain confidential and privileged information.
If you believe you have received this email in error, please advise us immediately by
return email or telephone and then delete this email together with all attachments.
If you are not the intended recipient, you are not authorised to use or copy this message
or any attachments or disclose the contents to any other person. "
--------------------------------------------------------------------------------------

hide quoted sections