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Documentation regarding cavity construction/airtightness resulting in elevated moisture levels

Edward Grove made this Official Information request to Ministry of Business, Innovation & Employment

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From: Edward Grove

Dear Ministry of Business, Innovation & Employment,

Please provide copies of all research documentation, analysis, internal reports and internal and external communications dating from 2013 onwards regarding the presence and potential ramifications of elevated (80% - 100%) relative humidity levels (with or without any associated condensation) within the wall structures of new (post 2005) timber framed cavity-constructed residences including in particular:

(a) Any analysis as to the impact of such elevated relative humidity levels (with or without any associated condensation) on timber framing moisture levels and decay and mould risks;

(b) Any research/analysis or correspondence as to the impact of the elevated (80 - 100%) relative humidity levels upon the rate of loss by diffusion of boron from timber framing, the impact of the elevated relative humidity levels upon the ultimate residual (equilibrium) levels of boron in the timber framing, and consequent impact on the efficacy of the boron treatment for control of decay fungi and mould. More generally, any research/analysis or correspondence as to whether or not boron treatment will be sufficient to prevent mould and/or decay fungi growth on timber framing in elevated (80% - 100%) relative humidity levels;

(c) Any field observations of (or correspondence/notes regarding) mould and decay-fungi growth in the internal wall structures of new (post 2005) timber framed and cavity constructed buildings where no material external liquid moisture entry (i.e. leaks) has been detected;

(d) Any research/analysis, notes or correspondence regarding whether or not current (post 2005) timber framed cavity construction is achieving, or is likely to achieve, or can/should be modified to achieve, compliance with the Building Code in light of the potential impacts of elevated interstitial relative humidity levels and/or any associated condensation.

Yours faithfully,
Ed Grove

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2021-2049

Dear Ed,

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 14 April 2021 requesting under the Official
Information Act 1982 (the Act), the following:

“Please provide copies of all research documentation, analysis, internal
reports and internal and external communications dating from 2013 onwards
regarding the presence and potential ramifications of elevated (80% -
100%) relative humidity levels (with or without any associated
condensation) within the wall structures of new (post 2005) timber framed
cavity-constructed residences including in particular:

 

(a) Any analysis as to the impact of such elevated relative humidity
levels (with or without any associated condensation) on timber framing
moisture levels and decay and mould risks;

 

(b) Any research/analysis or correspondence as to the impact of the
elevated (80 - 100%) relative humidity levels upon the rate of loss by
diffusion of boron from timber framing,  the impact of the elevated
relative humidity levels upon the ultimate residual (equilibrium) levels
of boron in the timber framing, and consequent impact on the efficacy of
the boron treatment for control of decay fungi and mould.  More generally,
any research/analysis or correspondence as to whether or not boron
treatment will be sufficient to prevent mould and/or decay fungi growth on
timber framing in elevated (80% - 100%) relative humidity levels;    

 

(c) Any field observations of (or correspondence/notes regarding) mould
and decay-fungi growth in the internal wall structures of new (post 2005)
timber framed and cavity constructed buildings where no material external
liquid moisture entry (i.e. leaks) has been detected; 

 

(d) Any research/analysis, notes or correspondence regarding whether or
not current (post 2005) timber framed cavity construction is achieving, or
is likely to achieve, or can/should be modified to achieve, compliance
with the Building Code in light of the potential impacts of elevated
interstitial relative humidity levels and/or any associated condensation.”

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [1][MBIE request email].

Nâku noa, nâ

MINISTERIAL SERVICES

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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From: *OIA
Ministry of Business, Innovation & Employment


Attachment image001.png
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Attachment Scion final report Nov 2012 A826150.pdf
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Attachment framing final copy 1.pdf
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Hello Ed

 

I’m writing in regard to your request to MBIE for the following
information:

 

Please provide copies of all research documentation, analysis, internal
reports and internal and external communications dating from 2013 onwards
regarding the presence and potential ramifications of elevated (80% -
100%) relative humidity levels (with or without any associated
condensation) within the wall structures of new (post 2005) timber framed
cavity-constructed residences including in particular:

 

(a) Any analysis as to the impact of such elevated relative humidity
levels (with or without any associated condensation) on timber framing
moisture levels and decay and mould risks;

 

(b) Any research/analysis or correspondence as to the impact of the
elevated (80 - 100%) relative humidity levels upon the rate of loss by
diffusion of boron from timber framing, the impact of the elevated
relative humidity levels upon the ultimate residual (equilibrium) levels
of boron in the timber framing, and consequent impact on the efficacy of
the boron treatment for control of decay fungi and mould.  More generally,
any research/analysis or correspondence as to whether or not boron
treatment will be sufficient to prevent mould and/or decay fungi growth on
timber framing in elevated (80% - 100%) relative humidity levels;    

 

(c) Any field observations of (or correspondence/notes regarding) mould
and decay-fungi growth in the internal wall structures of new (post 2005)
timber framed and cavity constructed buildings where no material external
liquid moisture entry (i.e. leaks) has been detected; 

 

(d) Any research/analysis, notes or correspondence regarding whether or
not current (post 2005) timber framed cavity construction is achieving, or
is likely to achieve, or can/should be modified to achieve, compliance
with the Building Code in light of the potential impacts of elevated
interstitial relative humidity levels and/or any associated
condensation.  

 

MBIE holds no research, analysis, or reports that would fall within the
scope of your requests (parts a, b, and d). However, there are two pieces
of analysis that technically fall outside the scope of your request but
may provide the information that you are looking for: Scion’s Report on
the Efficacy of Brush-on Remedial Treatments on Radiata Pine Framing from
2012 and the research article Effectiveness of on-site remediation
treatments for framing timber, by Singh, Page and Bennett. Both have been
attached for your reference.

 

With regard to correspondence or notes relating to the information you’ve
requested in parts a, b, and d, MBIE staff are not aware of any
information within scope of these parts of your request. Definitively
determining whether MBIE holds any notes or correspondence that mention
the topics you’re interested in would require MBIE to search through a
significant quantity of emails and documentation. As such, unless you are
able to narrow the scopes of the four parts of your request, MBIE will
likely have to refuse them under section 18(f) of the Official Information
Act, as the information requested cannot be made available without
substantial collation or research.

 

With regard to part (c) of your request, MBIE is unaware of any documents
or correspondence specifically related to such field observations.
However, some reports or other documents related to Weathertight Home
Resolution Services (WHRS) investigations or Financial Assistance Package
(FAP) repairs may record individual observations of such issues if these
were identified in the course of weathertightness investigation or repairs
to a specific property.

 

Given the number of investigations and repairs carried out, unless you are
able to narrow the scope of this part of your request, perhaps by
including a particular address or claim number you’re interested in, MBIE
will likely have to refuse this part of your request under section 18(f)
of the Official Information Act, as the information requested cannot be
made available without substantial collation or research.

 

To set up a time to discuss whether you would like to refine your request,
or if you are satisfied with the documents we have provided you here,
please contact me as soon as possible.

 

Sincerely

 

Jon Little

SENIOR MINISTERIAL WRITER

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

[1][email address

Level 4, 15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

[2]cid:image001.png@01D5FDFB.FA9ADF50

 

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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From: Edward Grove

Hi Jon

Hopefully the below is of assistance. I could be completely off-base with my concerns, but in any event hopefully the below somewhat clarifies where I'm coming from.

As recorded in BRANZ study report SR344 "Vapour control in New Zealand Walls" ([2016] - G Overton) BRANZ undertook two years (elsewhere referenced as three years) of testing from 1 May 2014 onwards of cavity construction methods, with a particular focus on the potential for interstitial condensation, due to (amongst other factors) "growing anecdotal evidence" of problems with interstitial condensation.

Also refer Mr Overton and BRANZ's 2015 paper in the Canadian Journal of Civil Engineering "Hygrothermal performance of New Zealand wall constructions - meeting the durability requirements of the New Zealand Building Code" which reported upon the same experimental results as BRANZ study report SR344.

From SR344 the majority of the cavity-constructed wall sections were found to have "measured (relative) humidity of 100% for significant periods of time”. The only exception (construction having an SVR installed) maintained a constant relative humidity of approximately 90%.

Wood moisture contents were recorded at above 18% over the period July – October annually.

Vapour pressure (relative humidity) was regularly higher than both the internal or external relative humidity, meaning that, to quote Mr Overton "moisture is somehow being added to the [inter-wall] space".

It seems clear that the stack-effect is being disrupted. i.e. warm humid air from the interior is cooling, including by mixing with cooler air entering from the exterior, within the wall-space rather than being able to (as in non-cavity construction) pass through the wall structure so as to cool (and release moisture) outside of the building envelope.

As Mr Overton records in BRANZ study report SR344 "high humidity within structures can support mould growth and corrosion/decay without condensation occurring. For this reason, ASHRAE 160 has a series of failure criteria relating to different averaging periods for the relative humidity on any surface, specifically that:
(a) 24-hour average should not reach 100%
(b) 7-day average should not exceed 98%
(c) 30-day average should not exceed 80%.
The third criterion is specifically aimed at preventing mould growth and corrosion".

Mr Overston's conclusion was that: "The humidity in New Zealand walls typically exceeds ASHRAE criteria and is at risk of supporting mould growth.... Going by the ASHRAE failure criteria, in particular, the 30-day average criterion, very few of the wall constructions in this analysis would be deemed acceptable"..."If the cavity moisture levels indicated by WUFI are accurate, the models suggest that current typical New Zealand walls are at a high risk of damage due to mould growth".

The MBIE in its report for BCTRAG of 21 February 2020 headed "Airtight Buildings Causing Moisture Issues” (authors, R Almand and R London) also noted that the increased air-tightness of buildings was raising internal humidity levels and giving rise to a risk of deterioration of building structures and health risks, - particular relating to decay and mould fungi.

In BRANZ study report SR361 "The selection and hygro-thermal modelling of new New Zealand dwellings" (November 2016) it was reported that:

“At this stage, the assessment of risk of timber decay is not possible as insufficient data is available on the various decay species. However, projects are underway that will start to fill this gap, at Lund University and others. In addition, a related BRANZ Levy proposal is being considered”....“Currently, no consideration can be given to decay of timber due to insufficient data being available, but the use of WUFI Bio or the MRD post processor from Lund will enable the assessment of mould growth potential on wall surfaces and inside the construction.”

In BRANZ study report SR341 “The role of Ventilation in managing moisture inside New Zealand Homes” [2015] (S McNeil, M Pagmann, P McDowall and M Bassett) the authors noted that “observations of the presence of mould and mildew were made at several of the homes studied”.

In BRANZ study report SR399 “The effects of humidity on gypsum plasterboard used as lateral load bracing for buildings” (June 2018) the authors noted that there were significant reductions in strength of plasterboard, of potential concern where the plasterboard was being used for lateral load bracing, at relative humidities beyond 75%, with “continued decreases in strength up to 97% RH, the maximum RH tested for this project”….”Observable changes in performance were only observed at RH levels starting at 80% …These humidity levels are in general greater than what would be expected to occur in the interior of residential buildings and also for typical laboratory conditions, even for spaces that are regularly exposed to exterior conditions”.

i.e. as well as the observed raised relative humidity levels posing a potential for increased fungal activity, there are potentially adverse effects on the strength of structural materials exposed to the elevated relative humidity levels within the building cavity that were observed in BRANZ study report SR344.

In terms of the risk of mould and decay fungi growth, the key issues appear to be:

(a) What wood EMC is likely to result from the raised relative humidity levels, and will this be sufficient for mould or decay fungi growth? If so, over what time period will material effects manifest?

(b) To what extent will current boron treatments inhibit or eliminate such mould or decay fungi growth?

It is now well established that decay fungi and mould can establish in all pinus sapwoods (but not necessarily other sapwoods including that of non-pinus conifers) well below fibre saturation, and indeed well as low as 17 – 20 % EMC. Growth will however be less vigorous than at moisture contents above fibre saturation.

Similarly, it is well established that boron leaches from wood surfaces when exposed not just to liquid moisture, but also when exposed to moisture vapour (i.e. humidity), but (it would appear) only to a material degree when the wood moisture content is at least 20%. Refer “Reducing Leaching of boron-based wood preservatives – A review of research” (Obanda, Shupe and Barnes), Bioresource Technology 99 (2008) 7312-7322. The authors note that that such leaching by diffusion appears to self-limit at levels above (unstated) toxicity levels. Per Krabeenhoft (2003) the movement through, and from, wood of boron by diffusion would appear to require consideration of the diffusion from/through bound water, water vapour and free water within the wood, but analysis is (or, at least, was then) hindered by the lack of established diffusion co-efficients for boron.

Consequently we need to know:

(a) The relationship between relative humidity levels with the rate of loss, and the ultimate equilibrium levels, of boron in wood. One would expected that so long as there is constant replenishment/movement of the humid air at the wood surface/air boundary (so as to provide a boron sink) increasing relative humidity will increase the rate of leaching and decrease the ultimate amount of boron retained in the wood; and

(b) The boron retention required for mould and decay fungi toxicity at the moisture and temperature levels likely to be present in the wood during the observed periods of elevated relative humidity.

There is, as BRANZ has already observed, a considerable degree of variation in the reported toxicity levels of boron to decay fungi.

Certainly per Scion’s 2010 report “Durability of Boron Treated Radiata” (Hedley, Page, van der walls, Nasheri and Durbin) at the very least when wood moisture is maintained well above fibre saturation (45% moisture content reported as average in the report) boron exhibits high toxicity even at extremely low concentrations.

However, most researchers dating back to the 1950s have reported much higher required levels of boron for toxicity than Scion’s research.

One possible explanation may be that boron appears to display higher toxicity when present in solution in free-water within the lumen, rather than within the cell wall. i.e. boron is more toxic to decay fungi when wood moisture levels exceed fibre saturation.

That would be consistent with the experimental results reported in the Record of the 1983 Annual Convention of the British Wood Preserving Association (“Borate Diffusion Techniques for the In-Situ Treatment of Joinery”, Dicker, Dickinson, Edlund and Henningsson) where it was reported that boron treatment:

(a) did not fully inhibit decay fungi growth in sapwoods at a wood moisture content of 22%, while being wholly effective at moisture contents of 24% and above; and
(b) did not fully inhibit decay fungi growth in juvenile wood at a moisture content of 25% or below, while wholly effective at moisture contents of 28% and above.

Growth was observed to be slowed even at the lower wood moisture contents compared to untreated controls.

To quote the authors “at moisture contents above 25 per cent sterilisation of relatively large infections in the inserted dowels is achieved in sap, heart and juvenile wood and below this moisture level colonisation from the dowels is prevented to a large extent to a point where this lack of moisture becomes the limiting factor for growth”.

So, we have a scenario where:

(a) the majority of cavity construction methods tested are causing elevated relative humidity levels within walls, to the point that high (but below fibre-saturation) moisture levels within timber framing can be anticipated. Those moisture levels could, but for boron treatment, be sufficient for very slow, but nonetheless overall exponential decay and mould fungi growth (per Vittanen’s formula);

(b) boron can be expected to slowly leach from the wood, to some (it appears, currently unknown) ultimate equilibrium level, into the water vapour in the air. The equilibrium level is likely to be somewhat dependent upon the relative humidity levels to which the wood is exposed. Indeed higher relative humidity levels should theoretically increase the rate and extent of leaching, ultimately resulting in lower residual/equilibrium boron concentrations in the wood;

(c) boron can, possibly, be expected to have reduced toxicity (but still some significant inhibiting effect) on decay fungi (and possibly mould fungi) at wood moisture levels below fibre saturation.

Overall, what we need to know is whether there is now a risk of very slow, but nonetheless exponential, mould and decay fungi growth in a significant number of timber-framed and cavity constructed residences in Auckland (and similar climates).

If so, are we facing a potential wave of material structural failures (from decay fungi) or heath/habitability issues (from mould fungi) and if so, of what magnitude and over what time-frame?

A secondary consideration is what other adverse structural impacts the increased relative humidity levels might have, whether in terms of structural materials such as plasterboards or other lining materials, or corrosion of fasteners, or impact upon the integrity/durability of adhesives.

Yours sincerely,

Edward Grove

Link to this

From: *OIA
Ministry of Business, Innovation & Employment


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Attachment Signed Extension Letter DOIA 2021 2049 Ed Grove.pdf
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Hello

 

Attached is an extension letter in regard to your OIA request.

 

Sincerely

Jon Little

SENIOR MINISTERIAL WRITER

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

[1][email address

Level 4, 15 Stout Street, Wellington 6011 | PO Box 1473, Wellington 6140

[2]cid:image001.png@01D5FDFB.FA9ADF50

 

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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From: *OIA
Ministry of Business, Innovation & Employment


Attachment OIA2021 2049 Ed Grove.pdf
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Attachment Box External Box users guide.pdf
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Kia ora

 

Attached is a response to your Official Information Act request.

 

Due to the size of the document MBIE will send the document via a file
sharing site. Attached are instruction of how to access the document.

 

Nga mihi

Ministry of Business, Innovation and Employment

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From: MBIE

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From: Edward Grove

Dear MBIE,

Thank you for the documentation provided.

I do see recorded in the documentation (at page 405 of the disclosed bundle) that as at 9 March 2018 concern was being expressed that given "the way New Zealand's new housing stock is current specified and constructed...a "tipping point" may have been reached"..."if a house is highly airtight....it could have detrimental consequences for both internal moisture and indoor air quality if adequate ventilation does not occur. This could potentially have severe consequences - both for the health of of the indoor environment and the structure of some houses".

The documentation bundle also records (at page 405 of the bundle) that MBIE, ESR and Branz will (it appears from 2018 onwards) be researching "a more accurate method of determining whether mould growth, decay or corrosion is going to occur under some given conditions", with one of the benefits of the research being to attempt to "Demonstrate compliance with some of the more demanding requirements in the building code".

All of this suggests to me that there is a real cause for concern (and ongoing concern and research by MBIE with its partners) that we're currently constructing houses in a manner which might only not comply with the Building Code, but which are likely to give rise to "severe consequences", including as to "mould growth, decay or corrosion".

Are any preliminary research and/or field observations (in particular of interstitial wall and cavity relative humidity levels, mould growth, decay growth and corrosion levels/rates) available? If so, can they be provided?

Has any form of risk analysis or briefing document for the Minister of Housing or for industry participants been produced, and if so, could copies be provided?

Yours sincerely,

Edward Grove

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From: The Box team

[1]Box
[2]Give work a boost with Box
 
Edward,

 

No matter your industry, Box helps you meet your business objectives.
Start exploring now.

 

Financial services

* Virtual data room
* Retention management
* Client onboarding

[3]Learn more

Government

* Cross-agency collaboration
* Case file management
* Digital evidence chain of custody

[4]Learn more

Life sciences

* Content exchange with CROs
* Pharmaceutical sales support
* Virtual data room

[5]Learn more
[6]See more
 
[7]Twitter [8]LinkedIn [9]YouTube [10]Instagram
© 2021 Box | 900 Jefferson Ave, Redwood City, CA 94063
[11]About | [12]Unsubscribe | [13]Privacy Policy | [14]Box University |
[15]Box Community

References

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From: The Box team

[1]Box
[2]Give work a boost with Box
 
Edward,

 

Box has something for everyone. Get more from your content today with
how-tos tailored to your line of work.

 

Marketing

* Digital asset library
* Asset creation and distribution
* Secure agency collaboration

[3]Learn more

Sales

* Sales enablement hub
* Account team workspaces
* Customer workspaces

[4]Learn more

Human resources

* New hire onboarding
* Workforce and vendor collaboration
* HR records retention

[5]Learn more
[6]See more
 
[7]Twitter [8]LinkedIn [9]YouTube [10]Instagram
© 2021 Box | 900 Jefferson Ave, Redwood City, CA 94063
[11]About | [12]Unsubscribe | [13]Privacy Policy | [14]Box University |
[15]Box Community
 
 

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From: The Box Team

Watch now

Watch now
[1]Box
[2]Box
 
Get a workspace upgrade with brand-new features in Box.

During this demo with in-house expert Steve Danielsson, we share enhanced
app integrations, easier file sharing and commenting, and tools that power
up teamwork.

[3]Your learning lineup: 

* Pick up speed with simple sharing, secure file requests, and all-new
annotations
* Work from anywhere with features that take you from desktop to mobile
in a snap
* See enhanced integrations across Google Workspace, Microsoft Teams,
and Adobe
 
[4]Watch now

[5]Steve Danielsson
Steve Danielsson
Solutions Engineer

Box

 
 
[6]Twitter [7]LinkedIn [8]YouTube [9]Instagram
© 2021 Box | 900 Jefferson Ave, Redwood City, CA 94063
[10]About | [11]Unsubscribe | [12]Privacy Policy | [13]Box University |
[14]Box Community
 

References

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From: The Box Team

Fast, secure e-sign where your content lives

 
[1]Box
 

[2]Unlimited e-signatures are coming

ANNOUNCEMENT

Box Sign is bringing you seamless, secure e-signatures right where your
content lives. As we gradually roll out these new capabilities, every Box
Business and Enterprise customer will get unlimited e-signatures from the
Box web app at no added cost. Stay tuned for details, and don't miss our
launch webinar, along with this blog update. 

[3]Read blog

[4]Access all your favorite apps

UPDATE

Starting this month, new app integrations will appear in the Box web app,
making it easier than ever for you to use the tools you love.

[5]Learn more 

[6]Streamline work in Microsoft Teams

INTEGRATION

Our enhanced integration with Microsoft Teams simplifies how you create,
share, and edit Box files directly from Teams. See how it works in this
video.

[7]Watch now 

[8]Launch your campaigns faster

TIPS AND TRICKS

Get campaigns into market faster by creating a digital library in the
Content Cloud. To get started, add metadata, filter your search, and
securely share with your team or vendor. 

[9]Watch demo

[10]Box Twitter [11]Box LinkedIn [12]Box Youtube [13]Box Instagram

© 2021 Box | 900 Jefferson Ave, Redwood City, CA 94063

[14]About | [15]Unsubscribe | [16]Privacy Policy | [17]Box
University | [18]Box Community

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From: The Box Team

Discover our favorite collaboration tips

 
[1]Box
 

[2]Our best tips for easy collaboration

TIPS & TRICKS

Farewell, attachments and downloads. Hello, fast and easy collaboration
from any device. Here are a few of our favorite tips on file previewing,
commenting, tagging, and sharing:

 

* Skip downloading by [3]p[4]review[5]ing files directly in Box
* Leave comments, tag teammates, and highlight text or images on any
device using [6]Annotations 
* Share files without attachments using [7]shared links — great for
teams inside or outside your company

[8]Get started

[9]Access Box content in Teams

BOX EDUCATION

Collaborate on Box files even when you're not working in Box. Create,
share, and open Box files to edit directly from Microsoft Teams. 

[10]Watch now

[11]Upload audio from anywhere

PRODUCT UPDATES

Need to record a meeting or capture a brainstorm session? Now you can
easily record and upload audio with the enhanced Box Mobile app. Download
the app for [12]iOS or [13]Android.

[14]Learn more

[15]Box Twitter [16]Box LinkedIn [17]Box Youtube [18]Box Instagram

© 2021 Box | 900 Jefferson Ave, Redwood City, CA 94063

[19]About | [20]Unsubscribe | [21]Privacy Policy | [22]Box
University | [23]Box Community

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From: The Box Team

Service Notification

[1]Box



Dear valued customer,

 

Box Notes is where people work together, securely and collaboratively, to
achieve better results. And, we are excited to let you know that you will
begin upgrading to the all-new Box Notes starting August 17, 2022.

 

All-new Box Notes supports a broader range of content collaboration
activities and includes powerful enhancements for real-time collaboration
and organization including

* new content creation capabilities like advanced table functions,
call-out boxes, and quote blocks
* additional display and formatting options such as enhanced typography,
image, and code blocks
* more ways to organize your content with automated table of contents
and divider lines
* and in-line cursors that help you keep track of collaborator edits for
more productive and streamlined collaboration.

 

What you need to know about the upgrade

All-new Box Notes will be rolled out automatically to you. Once upgraded
to the new experience, any Notes you create will be able to leverage all
the fantastic features we’ve built. Existing notes will be automatically
converted to the new experience with On-Demand Migration—meaning when an
old Note is accessed, it will be converted to the new format—a process
that takes milliseconds. After we complete the rollout of all-new Box
Notes to all customers, we will migrate all remaining notes not covered by
on-demand migration.

 

Learn more about the all-new Box Notes with the following resources:

* The [2]product announcement, which introduces all-new Box Notes
* [3]All-new Box Notes support article, which provides an overview of
this new functionality
* [4]List of known issues that the team has uncovered during the upgrade
process

 

This move will not cause any disruption to your Box instance or your
users, but if you have any questions, please open a ticket with Box
Product Support at [5]support.box.com.

Sincerely,
The Box team

You are receiving this operational email as the owner of your free Box
account. If you have any questions, please reach out to [6]Box Product
Support.

© 2022 Box | 900 Jefferson Ave, Redwood City, CA 94063
[7]About | [8]Privacy Policy | [9]Box University | [10]Box Community

 

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