Kia ora Gabrielle,

Thank you for contacting us regarding CCTV footage around 157 Schnapper
Rock area.

So we can proceed with your request, could you please provide:
 

* Date of the incident
* Time of the incident (2-hour timeframe)

We look forward to your reply.

Ngâ mihi,
 

Pablo | Customer Care Coordinator  
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850
[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 

-----Original Message-----
From: Gabrielle Salazar <[FYI request #14900 email]>
Sent: Wednesday, 10 March 2021 4:52 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Stolen package from a letterbox
nearby a bus stop.

Dear Auckland Transport,

I would like to see footage around the 157 Schnapper Rock area. Nearby a
bus stop is our mailbox, where a sneaky thief had taken my package. I want
to see the face of this deliquent.

Yours faithfully,

Gabrielle

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[8][FYI request #14900 email]

Is [9][Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
[10]https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[11]https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [12]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [13]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
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may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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7. https://www.youtube.com/user/aucklandtra...
8. mailto:[FYI request #14900 email]
9. mailto:[Auckland Transport request email]
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12. https://at.govt.nz/COVID-19
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hide quoted sections

Kia ora Gabrielle,

Thank you for the additional information you have provided.

Auckland Transport (AT) acknowledges receipt of your request for CCTV
footage dated 12 March 2021.

We hope to respond to your request as soon as possible, but not later than
13 April 2021, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.

Your case is being managed by Varsha, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-318216-Q2L2S0.

Ngā mihi,

Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [1][email address] or
[2][email address]
[3]www.at.govt.nz
[4]cid:image008.jpg@01D4DF26.CF144370
[5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850

-----Original Message-----
From: Gabrielle Salazar <[FOI #14900 email]>
Sent: Friday, 12 March 2021 9:54 a.m.
To: AT Official Information (AT) <[email address]>
Subject: Re: Official Information request - Stolen package from a
letterbox nearby a bus stop. CRM:001590001411

Dear AT Official Information (AT),

Date of the incident: March 10
Time: Around the time of 12 to 4. I wouldn't know when the person stole it
I do know that the courier dropped it off 12.30 so anytime after that

Yours sincerely,

Gabrielle Salazar

-----Original Message-----

Kia ora Gabrielle,

 Thank you for contacting us regarding CCTV footage around 157 Schnapper 
Rock area.

 So we can proceed with your request, could you please provide:
 

 * Date of the incident
 * Time of the incident (2-hour timeframe)

 We look forward to your reply.

 Ngâ mihi,
 

Pablo | Customer Care Coordinator
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010 Private Bag 92250,
Auckland 1142 P 09 355 3553 | F 09 355 3550 [1]http://www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850
[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30
[5]cid:image004.jpg@01D238E0.86F57A30
[6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 

-----Original Message-----
From: Gabrielle Salazar <[FOI #14900 email]>
Sent: Wednesday, 10 March 2021 4:52 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Stolen package from a letterbox
nearby a bus stop.

Dear Auckland Transport,

I would like to see footage around the 157 Schnapper Rock area. Nearby a
bus stop is our mailbox, where a sneaky thief had taken my package. I want
to see the face of this deliquent.

Yours faithfully,

Gabrielle

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #14900 email]

Is [Auckland Transport request email] the wrong address for Official
Information requests to Auckland Transport? If so, please contact us using
this form:
https://urldefense.com/v3/__https://fyi....

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
https://urldefense.com/v3/__https://fyi....

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.
 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [10]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [11]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.at.govt.nz/
5. https://www.facebook.com/akltransport
6. https://twitter.com/akltransport
7. https://www.instagram.com/akltransport/
8. https://www.linkedin.com/company/aucklan...
9. https://www.youtube.com/user/aucklandtra...
10. https://at.govt.nz/COVID-19
11. https://covid19.govt.nz/

hide quoted sections

Kia ora Gabrielle 

 

We are unable to provide you with the information you asked for

 

On 11/03/2021 you asked for CCTV footage.

 

I'm sorry to hear of the incident. Unfortunately, we don't have any
footage in relation to your request because Auckland Transport doesn’t
have cameras operating in this location. Your request is therefore refused
under section 17(e) of the Local Government Official Information and
Meetings Act 1987 (LGOIMA), as the footage requested does not exist. 
 

We understand that this isn’t the outcome you hoped for.

 

You have the right to ask the Ombudsman to review how we’ve responded to
your official information request. You can contact the Ombudsman at
[1]www.ombudsman.parliament.nz or freephone 0800 802 602.

 

Ngā mihi

Varsha 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. http://www.ombudsman.parliament.nz/
2. file:///tmp/www.at.govt.nz
3. https://at.govt.nz/COVID-19
4. https://covid19.govt.nz/