Stolen package from a letterbox nearby a bus stop.
Gabrielle Salazar made this Official Information request to Auckland Transport
The request was refused by Auckland Transport.
      From: Gabrielle Salazar
      
    
    Dear Auckland Transport,
I would like to see footage around the 157 Schnapper Rock area. Nearby a bus stop is our mailbox, where a sneaky thief had taken my package. I want to see the face of this deliquent.
Yours faithfully,
Gabrielle
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Gabrielle,
Thank you for contacting us regarding CCTV footage around 157 Schnapper
 Rock area.
So we can proceed with your request, could you please provide:
  
* Date of the incident
 * Time of the incident (2-hour timeframe)
We look forward to your reply.
Ngâ mihi,
  
Pablo | Customer Care Coordinator  
Customer Care – Case Management
Level 4, 20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142
P 09 355 3553 | F 09 355 3550
[1]www.at.govt.nz
[2]cid:image001.jpg@01D2927A.134A0850
[3]cid:image002.jpg@01D238E0.86F57A30[4]cid:image003.jpg@01D238E0.86F57A30 [5]cid:image004.jpg@01D238E0.86F57A30 [6]cid:image005.jpg@01D238E0.86F57A30[7]cid:image006.jpg@01D238E0.86F57A30
 
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      From: Gabrielle Salazar
      
    
    Dear AT Official Information (AT),
Date of the incident: March 10 
Time: Around the time of 12 to 4. I wouldn't know when the person stole it I do know that the courier dropped it off 12.30 so anytime after that
Yours sincerely,
Gabrielle Salazar
        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Gabrielle,
Thank you for the additional information you have provided.
Auckland Transport (AT) acknowledges receipt of your request for CCTV
 footage dated 12 March 2021.
We hope to respond to your request as soon as possible, but not later than
 13 April 2021, which is 20 working days after the day your request was
 received. If we aren’t able to respond to your request by then, we will
 notify you of an extension of that timeframe.
Your case is being managed by Varsha, who is one of our LGOIMA Business
 Partners. If you have any further queries, you can contact the team on
 (09) 355 3553 during business hours, quoting Local Government Official
 Information request number CAS-318216-Q2L2S0.
Ngā mihi,
Pablo | Customer Care Coordinator
 Customer Care – Case Management
 Auckland Transport
 Private Bag 92250, Auckland 1142
 P 09 355 3553 | E [1][email address] or
 [2][email address]
 [3]www.at.govt.nz
 [4]cid:image008.jpg@01D4DF26.CF144370
 [5]cid:image002.jpg@01D2927A.134A0850[6]cid:image003.jpg@01D2927A.134A0850 [7]cid:image004.jpg@01D2927A.134A0850 [8]cid:image005.jpg@01D2927A.134A0850[9]cid:image006.jpg@01D2927A.134A0850
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        From: AT Official Information (AT)
        Auckland Transport
      
    
    Kia ora Gabrielle 
 
We are unable to provide you with the information you asked for
 
On 11/03/2021 you asked for CCTV footage.
 
I'm sorry to hear of the incident. Unfortunately, we don't have any
 footage in relation to your request because Auckland Transport doesn’t
 have cameras operating in this location. Your request is therefore refused
 under section 17(e) of the Local Government Official Information and
 Meetings Act 1987 (LGOIMA), as the footage requested does not exist. 
  
We understand that this isn’t the outcome you hoped for.
 
You have the right to ask the Ombudsman to review how we’ve responded to
 your official information request. You can contact the Ombudsman at
 [1]www.ombudsman.parliament.nz or freephone 0800 802 602.
 
Ngā mihi
Varsha 
LGOIMA Business Partner 
 
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]www.at.govt.nz
 
 
We all have an important part to play in helping to reduce the spread of
 COVID-19 in our communities. [3]Find the latest information and advice
 from Auckland Transport. For the latest news from the Ministry of Health
 go to the [4]Unite Against Covid-19 website.
Important notice: The contents of this email and any attachments may be
 confidential and subject to legal privilege. If you have received this
 email message in error please notify us immediately and erase all copies
 of the message and attachments; any use, disclosure or copying of this
 message or attachments is prohibited. Any views expressed in this email
 may be those of the individual sender and may not necessarily reflect the
 views of Auckland Transport.
References
Visible links
 1. http://www.ombudsman.parliament.nz/
 2. file:///tmp/www.at.govt.nz
 3. https://at.govt.nz/COVID-19
 4. https://covid19.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

