Branch Advisory Psychologists (BAP's)
Gladys Webster made this Official Information request to Accident Compensation Corporation
The request was successful.
From: Gladys Webster
Dear Accident Compensation Corporation,
1. What is the Job Description of a Branch Advisory Psychology attached to ACC's SCU?
2. In this insurance role at SCU, how do BAP's uphold their own code of ethics?
The Code of Ethics identifies four ethical principles:
1. Respect for the dignity of persons and peoples.
2. Responsible caring.
3. Integrity of relationships.
4. Social justice and responsibility to society.
Surely these codes are in conflict with scu core goals and practices?
3. How often do SCU BAP's provide training and education to SCU staff on how to treat and deal with clients who have diagnosed mental injuries?
4. What practices are in place when BAP's interpret psychiatrists report and make recommendations? (Are they expected to check with an assessor if they are unsure?)
5. If BAP's make calls that result in quantifiable harm for scu clients what means of redress is there?
6. Whom in the chain of management are BAP's accountable to? Who checks BAP's interpretation of psychiatrist reports and opining? What checks and balances are in place?
Yours faithfully,
Gladys Webster
From: Terence Routledge
Accident Compensation Corporation
Good morning Ms Webster
Please find attached an acknowledgement letter for your request 'Branch
Advisory Psycholgists' of 20 February 2014.
Regards
Terence Routledge, Senior Advisor, ACC
ACC / Government Services
PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
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From: Gladys Webster
Dear Terence Routledge,
THank you for your response. This is not a large amount of information. Number 1 is an SCU Job Description of a BAP contrasting their code of ethics with an insurance code of ethics.
Number 2 is asking how the BAP fulfills the roles and responsibilities they carry to 'first do no harm' and 'advocate' when they are working in a Unit that declines most of the annual 12,000 claims made. BAP's ultimately make the accept or decline decision based on an assessors report. Of 12,000 claims made annually under 400 to date in this country receive entitlements. (See earlier OIA request). Treatment is calculated in a different manner.
Yours sincerely,
Gladys Webster
From: Terence Routledge
Accident Compensation Corporation
Good afternoon Ms Webster
Please find attached an extension letter for your request of 20 February
2014. I also note your email of 4 March, which provides helpful
clarification of two questions regarding branch advisory psychologists.
Regards
Terence Routledge, Senior Advisor, ACC
ACC / Government Services
PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
--------------------------------------------------------------------------
Disclaimer:
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information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "
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References
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1. http://www.acc.co.nz/
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From: Terence Routledge
Accident Compensation Corporation
Good afternoon Ms Webster
Please find ACC's response to your request of 20 February 2014.
Regards
Terence Routledge, Senior Advisor, ACC
Tel 04 816 6495 / Ext 46495 / Fax 04 816 7352
ACC / Government Services
PO Box 242 / Wellington 6140 / New Zealand / [1]www.acc.co.nz
ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.
--------------------------------------------------------------------------
Disclaimer:
"This message and any attachments may contain confidential and privileged
information.
If you believe you have received this email in error, please advise us
immediately by
return email or telephone and then delete this email together with all
attachments.
If you are not the intended recipient, you are not authorised to use or
copy this message
or any attachments or disclose the contents to any other person. "
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References
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1. http://www.acc.co.nz/
hide quoted sections
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