Good morning Tom,

 

Thank you for your request of 6 January 2021. This request will be managed
under the Local Government Official Information and Meetings Act 1987
(LGOIMA) and Privacy Act 2020.

 

We will do our best to get a response to you by 10 February 2021, this
being the statutory 20 working days after your request was received.

 

Please note that the statutory period of 20 working days for a response
provided by the Act covers the period of Christmas /New Year. This means
that your request may be processed in accordance with Section 2,
Interpretation - (1) (b) of the Act. That is “Working day” means any “day
of the week other than – a day in the period commencing with the 20th day
of December in any year and ending with the 10th day of January in the
following year”.

 

This date also takes in to consideration Wellington Anniversary Day on
Monday 25 January 2021 and Waitangi Day 6 February 2021 – observed on
Monday 8 February 2021 which are not considered working days.

 

However, I can assure you that we will try our best to provide the
requested information as soon as possible.

 

Your request is being handled by our Infrastructure Services team.

 

Kind regards

 

Diane Nattrass

Advisor, Governance & Legal Services
 
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Good morning Mr Marchant,

I can confirm that Tony Martin - Operations Manager rang you and spoke with you on 11 January 2021 and provided you with a verbal response, to which he confirmed to me that you were happy with, he confirmed that the work you spoke about had actually been completed. This circumvented the need for a formal response letter.

If you would like us to provide a formal response letter please let me know and we will send you a copy.

Kind regards

Diane Nattrass
Advisor, Corporate Planning and Reporting

Kāpiti Coast District Council
Tel 04 296 4699
www.kapiticoast.govt.nz

show quoted sections

Good morning Mr Marchant,

I can confirm that Tony Martin - Operations Manager rang you and spoke with you on 11 January 2021 and provided you with a verbal response, to which he confirmed to me that you were happy with, he confirmed that the work you spoke about had actually been completed. This circumvented the need for a formal response letter.

If you would like us to provide a formal response letter please let me know and we will send you a copy.

Kind regards

Diane Nattrass
Advisor, Corporate Planning and Reporting

Kāpiti Coast District Council
Tel 04 296 4699
www.kapiticoast.govt.nz

show quoted sections

Good afternoon Tom,

 

Thanks for your reply. Please find attached a copy of the service request
raised for your alerts to Council, as well as a formal response letter for
your reference.

 

One service request was raised and each action was added to the request
and updated. As you can see the conversation between yourself and Tony
Martin was recorded as the last action.

 

In terms of responses to requesters, there is no right or wrong when it
comes to how information is given in response to a request, the Act
(LGOIMA) advises the following:

--------------------------------------------------------------------------

     

--------------------------------------------------------------------------

We don’t receive any alerts or reminders from the FYI.org.nz system, it is
up to the requester to update the alerts from what I can see on the site:

 

 

I will say we have had trouble with that request channel in the past, I
recall a colleague of mines had issues with not receiving requests from
it, but I know we don’t get any sort of alert or reminder for any open
ones. We always recommend that people do also copy in our mailbox address
for OIR’s which can be found on our website here: [1]Making a request -
Kāpiti Coast District Council (kapiticoast.govt.nz) just to make sure we
do receive their request in the first instance.

 

--------------------------------------------------------------------------

Kind regards

 

Diane Nattrass

Advisor, Governance and Legal Services

 

Kāpiti Coast District Council

www.kapiticoast.govt.nz

show quoted sections

Good afternoon Tom,

 

Thanks for your reply. Please find attached a copy of the service request
raised for your alerts to Council, as well as a formal response letter for
your reference.

 

One service request was raised and each action was added to the request
and updated. As you can see the conversation between yourself and Tony
Martin was recorded as the last action.

 

In terms of responses to requesters, there is no right or wrong when it
comes to how information is given in response to a request, the Act
(LGOIMA) advises the following:

--------------------------------------------------------------------------

     

--------------------------------------------------------------------------

We don’t receive any alerts or reminders from the FYI.org.nz system, it is
up to the requester to update the alerts from what I can see on the site:

 

 

I will say we have had trouble with that request channel in the past, I
recall a colleague of mines had issues with not receiving requests from
it, but I know we don’t get any sort of alert or reminder for any open
ones. We always recommend that people do also copy in our mailbox address
for OIR’s which can be found on our website here: [1]Making a request -
Kāpiti Coast District Council (kapiticoast.govt.nz) just to make sure we
do receive their request in the first instance.

 

--------------------------------------------------------------------------

Kind regards

 

Diane Nattrass

Advisor, Governance and Legal Services

 

Kāpiti Coast District Council

www.kapiticoast.govt.nz

show quoted sections