Tçnâ koe

Thank you for your email dated 10 December 2020 requesting information about pool bans.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987 which requires us provide a decision as soon as possible, but no later than 20 working days of receipt.

Please note the period 25 December 2020 to 15 January 2021 inclusive is not considered working days. The 20 working days allowed for your response will be on hold over this period, and will continue again from 16 January 2021. As a result we will respond as soon as possible but no later than 29 January 2021.

Further information can be found on the Office of the Ombudsman’s website at http://www.ombudsman.parliament.nz/

The reference number for your request is IRO-11005

If you have any questions in the meantime, please contact us.

Kind regards

The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: S. Paurini <[FOI #14270 email]>
Sent: 10 December 2020 17:10
To: BUS: Assurance <[email address]>
Subject: Official Information request - Pool Bans

Dear Wellington City Council,

Dear Wellington City Council,

1. How many swimmers or spectators (customers, pool goers, visitors, people supervising children) have been banned from the Keith Spry Pool and what were they banned for?

2. How many swimmers or spectators (customers, pool goers, visitors, people supervising children) have been complained about at the Keith Spry Pool and what were the complaints about? Which complaints lead to the person complained about being banned and which complaints didn't lead to the person complained about being banned and why was she or he not banned?

The pool manager, Amy Carter has confirmed with me that every complaint is documented so do not generalise. Provide detail for each event that lead to the swimmer or spectator being banned or complained about for the following years:

2020
2019
2018
2017

Yours faithfully,

S. Paurini

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #14270 email]

Is [Wellington City Council request email] the wrong address for Official Information requests to Wellington City Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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Hello Mr Paurini

Please see attached response to your request.

Kind Regards

Asha Harry
Assurance Advisor | Complaints & Information Assurance | Wellington City Council
P +64 4 830 8306 | E [email address] | W Wellington.govt.nz | |
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: BUS: Assurance
Sent: 14 December 2020 16:48
To: S. Paurini <[FOI #14270 email]>
Subject: IRO-11005: Official Information request - Pool Bans

Tçnâ koe

Thank you for your email dated 10 December 2020 requesting information about pool bans.

Our team will manage your request under the Local Government Official Information and Meetings Act 1987 which requires us provide a decision as soon as possible, but no later than 20 working days of receipt.

Please note the period 25 December 2020 to 15 January 2021 inclusive is not considered working days. The 20 working days allowed for your response will be on hold over this period, and will continue again from 16 January 2021. As a result we will respond as soon as possible but no later than 29 January 2021.

Further information can be found on the Office of the Ombudsman’s website at http://www.ombudsman.parliament.nz/

The reference number for your request is IRO-11005

If you have any questions in the meantime, please contact us.

Kind regards

The Assurance Team
Email: [email address]
Wellington City Council | W Wellington.govt.nz | |

The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.

-----Original Message-----
From: S. Paurini <[FOI #14270 email]>
Sent: 10 December 2020 17:10
To: BUS: Assurance <[email address]>
Subject: Official Information request - Pool Bans

Dear Wellington City Council,

Dear Wellington City Council,

1. How many swimmers or spectators (customers, pool goers, visitors, people supervising children) have been banned from the Keith Spry Pool and what were they banned for?

2. How many swimmers or spectators (customers, pool goers, visitors, people supervising children) have been complained about at the Keith Spry Pool and what were the complaints about? Which complaints lead to the person complained about being banned and which complaints didn't lead to the person complained about being banned and why was she or he not banned?

The pool manager, Amy Carter has confirmed with me that every complaint is documented so do not generalise. Provide detail for each event that lead to the swimmer or spectator being banned or complained about for the following years:

2020
2019
2018
2017

Yours faithfully,

S. Paurini

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #14270 email]

Is [Wellington City Council request email] the wrong address for Official Information requests to Wellington City Council? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections