Thank you for contacting the Earthquake Commission (EQC).

We will respond to your enquiry within 4 working days*.

For more information please visit [1]www.eqc.govt.nz or phone 0800 DAMAGE
(0800 326 243).

Please ensure you include your claim number when making enquiries.

*If you are submitting a Deed of Assignment, it will be uploaded to the
claim(s) for our records. If you are requesting further information or at
a later date, we will provide this once we have reviewed and processed the
Deed of assignment.

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References

Visible links
1. http://www.eqc.govt.nz/

Dear Amanda,

 

Thank you for contacting the Earthquake Commission (EQC)

 

In order to send you documents relating to the address 5/548 WILLIAMS
STREET, KAIAPOI 7691 we require a bit of further information.

 

Please could you confirm your relation to the property and your reason for
the document request at your earliest convenience.

 

 

How to Contact Us

If you would like more information, please visit [1]www.eqc.govt.nz  or
phone 0800 DAMAGE (0800 326 243) between 7am-9pm Monday-Friday.

 

Remember to include your claim number or address when making enquiries.

 

Yours sincerely,

 

Louise Jones | Customer Service Consultant

Earthquake Commission | Kômihana Rûwhenua

0800 DAMAGE | [2][EQC request email] | PO Box 311, Wellington 6140

[3]www.eqc.govt.nz

[4]Project lead Roger Shelton from BRANZ

Thinking of buying or selling your home? Check out [5]www.settled.govt.nz
to help you understand how it works and what to look for when you’re
researching a property. While you’re there, take a look at their
information on [6]understanding the impact of natural hazards.

 

 

 

 

show quoted sections

Thank you for contacting the Earthquake Commission (EQC).

We will respond to your enquiry within 4 working days*.

For more information please visit [1]www.eqc.govt.nz or phone 0800 DAMAGE
(0800 326 243).

Please ensure you include your claim number when making enquiries.

*If you are submitting a Deed of Assignment, it will be uploaded to the
claim(s) for our records. If you are requesting further information or at
a later date, we will provide this once we have reviewed and processed the
Deed of assignment.

show quoted sections

References

Visible links
1. http://www.eqc.govt.nz/

Dear Amanda,

 

Thank you for contacting the Earthquake Commission (EQC).

 

CLM/2016/013324 – 5/548 WILLIAMS STREET, KAIAPOI 7691  

Your information request has been considered under the Official
Information Act (OIA) and Privacy Act (PA). 

 

I can confirm that the above EQC claim was cash-settled and not referred
to Fletcher Earthquake Recovery (EQR) for a managed repair.  Therefore, I
am unable to provide the EQR scope of works, as it does not exist as per
section 18 (e) of the Official Information Act and section 53(a) of the
Privacy Act.

 

However, I have attached a copy of the EQC Scope of Works (uncosted), and
a Full Assessment document, which I hope will be helpful, as it details
the damage identified by EQC during its assessment of the property. 

 

Please note that any financial figures contained in these documents are
estimate figures, and may not reflect any payments received as settlement
for the claim.

 

To protect the privacy of the previous homeowners, I have withheld
information relating to them specifically under section 9(2)(a) of the OIA
and section 53(b) of the PA.

 

Please note that if you require sign off or repair completion documents,
they may be obtainable from the contractors the previous homeowners used
to manage the repairs at the above property.  EQC does not hold sign off
documentation on file for cash-settled claims.

 

Further Information

You have the option of approaching the Office of the Ombudsman and/or
Privacy Commissioner should you wish. The Ombudsman can be contacted at P
O Box 10 152, Wellington 6143, on Freephone 0800 802 602, or visit
[1]http://www.ombudsman.parliament.nz.

 

EQC assessments have a very specific purpose and for this reason, are
limited in their use. The purpose of an EQC building assessment is to
record the natural disaster damage which has occurred to residential
buildings (as defined in the [2]EQC Act).

 

EQC uses this assessment to create a Scope of Works that details the
strategy for repairing the natural disaster damage (only) and the
estimated cost of that repair.  They are not a substitute for a
pre-purchase inspection, and should not be solely relied on by home buyers
when doing thorough due diligence as part of a potential property
purchase.

 

You can read more about getting help to assess risks in an area affected
by earthquakes, floods or other natural disasters when buying a house, on
the [3]Consumer Protection website.

 

 

How to Contact Us

If you would like more information, please visit [4]www.eqc.govt.nz  or
phone 0800 DAMAGE (0800 326 243) between 7am-9pm Monday-Friday.

 

Remember to include your claim number or address when making enquiries.

 

Yours sincerely,

 

Louise Jones | Customer Service Consultant

Earthquake Commission | Kōmihana Rūwhenua

0800 DAMAGE | [5][EQC request email] | PO Box 311, Wellington 6140

[6]www.eqc.govt.nz

[7]Project lead Roger Shelton from BRANZ

Thinking of buying or selling your home? Check out [8]www.settled.govt.nz
to help you understand how it works and what to look for when you’re
researching a property. While you’re there, take a look at their
information on [9]understanding the impact of natural hazards.

 

Christmas Hours

Our Customer Contact Centre will be closed on the public holidays during
the Christmas and New Year period.

You can call EQC over the holiday period during the following reduced
hours - Find out about our reduced call centre hours in this period
[10]here

Regular opening hours will resume on Monday 11th January 2021 (7am - 9pm
Monday- Friday)

We wish you a safe and happy festive season.

 

 

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