Fare revenue, cost and patronage for Canterbury PT Bus Services
Tony Randle made this Official Information request to Canterbury Regional Council
Response to this request is long overdue. By law Canterbury Regional Council should have responded by now (details and exceptions). The requester can complain to the Ombudsman.
From: Tony Randle
Dear Canterbury Regional Council,
I am interested in the fare revenue and operating cost of Canterbury's pubic transport services since July 2018.
1) Can I please have a copy of the monthly fare revenue for each bus route and for each bus PTOM unit for each month from July 2018?
2) Can I please have a copy of the bus ticket sales by ticket type and ticket type revenue for each bus route for each month from July 2018?
3) Can I please have a copy of the monthly bus PTOM contract operating cost paid to bus operators for each PTOM bus unit for each month from July 2018?
I am also interested in the resultant PT patronage for Canterbury’s public transport services and so also request the following monthly patronage information.
4) Can I please have a copy of the monthly the total number of passenger boardings by bus route from July 2018?
5) Can I please have a copy of the monthly the total number of bus passenger transfers from July 2018?
6) Can I please have a copy of the monthly the total number of bus passenger journeys (passenger boardings less transfers) from July 2018?
7) Can I please have a copy of the monthly the total number of passenger boardings which began during Peak Times by bus route from July 2018?
8) Can I please have a copy of the monthly the total number of passenger boardings which began during Off Peak Times by bus route from July 2018?
9) Can I please have a copy of the monthly the total passenger kilometres by bus route from July 2018?
10) Can I please have a copy of the monthly the total passenger kilometres in respect of Peak Times trips by bus route from July 2018?
11) Can I please have a copy of the monthly the total passenger kilometres in respect of Off Peak trips by bus route from July 2018?
If this information is held in electronic form, I would prefer the information was provided in its complete and original electronic format.
Please contact me via the FYI web site if ECAN requires any further clarification or information to support this information request.
Yours faithfully,
Tony Randle
From: LGOIMA
Canterbury Regional Council
Kia ora Tony
Local Government Official Information and Meetings Act 1987 (LGOIMA):
Request for information
I refer to your LGOIMA request which was received on 12 November 2020.
As you might be aware, LGOIMA applies to all requests for information that
we receive. We are able to respond immediately to some requests, but in
instances where we need to collate information we do so and respond in
accordance with our specified process.
Under LGOIMA, Environment Canterbury has 20 working days to respond to
your request. Your request has been passed to the person(s) responsible
for responding and you will be contacted as soon as possible but no later
than 10 December 2020.
Please be advised that we put LGOIMA responses that are in the public
interest onto our website. No personal details of the requester are given,
but we do summarise the essence of the request alongside the response.
Ngā mihi
Vivo
LGOIMA
[1]Environment Canterbury
Environment Canterbury
PO Box 345, Christchurch 8140
[2][ECAN request email] Customer Services: [3]0800 324 636
24 Hours: [4]0800 76 55 88
[5]ecan.govt.nz
[6]Facebook [7]Twitter [8]YouTube
[9]Instagram
[10]covid19.govt.nz
References
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From: Lillian Sewell
Canterbury Regional Council
Dear Tony
Please see attached response to your LGOIMA request.
Kind regards
Lillian Sewell
Please note I work Mondays Wednesdays and
Thursdays 9 to 2.30
Lillian Sewell
Senior Advisor Legal [1]Environment Canterbury
Environment Canterbury
Christchurch Office
PO Box 345, Christchurch
8140
[2]+64 27 326 5720 Customer Services: [4]0800
[3][email address] 324 636
24 Hours: [5]0800 76 55 88
[6]ecan.govt.nz
[7]Facebook [8]Twitter
[9]YouTube [10]Instagram
[11]covid19.govt.nz
References
Visible links
1. https://www.ecan.govt.nz/?utm_source=ema...
2. file:///tmp/tel:+64 27 326 5720
3. mailto:[email address]
4. file:///tmp/tel:0800324636
5. file:///tmp/tel:0800765588
6. https://www.ecan.govt.nz/?utm_source=ema...
7. https://www.facebook.com/EnvironmentCant...
8. https://twitter.com/ECan
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10. https://www.instagram.com/environment_ca...
11. https://covid19.govt.nz/
From: Tony Randle
Dear Lillian Sewell,
It is disappointing that ECan has decided to charge for providing this information.
Before proceeding, can ECan please provide a copy of the detailed work analysis estimate so that I may understand the work effort that is required to be made in collating the information that has been requested as well as the list of information sources from which the requested information will be sourced ?
Yours sincerely,
Tony Randle
From: Lillian Sewell
Canterbury Regional Council
Iam currently out of the office, my usual office hours are Monday,
Wednesday and Thursday 9.00 to 2.30pm.
Kind regards
Lillian
Please note I work Mondays Wednesdays and
Thursdays 9 to 2.30
Lillian Sewell
Senior Advisor Legal [1]Environment Canterbury
Environment Canterbury
Christchurch Office
PO Box 345, Christchurch
8140
[2]+64 27 326 5720 Customer Services: [4]0800
[3][email address] 324 636
24 Hours: [5]0800 76 55 88
[6]ecan.govt.nz
[7]Facebook [8]Twitter
[9]YouTube [10]Instagram
[11]covid19.govt.nz
References
Visible links
1. https://www.ecan.govt.nz/?utm_source=ema...
2. file:///tmp/tel:+64 27 326 5720
3. mailto:[email address]
4. file:///tmp/tel:0800324636
5. file:///tmp/tel:0800765588
6. https://www.ecan.govt.nz/?utm_source=ema...
7. https://www.facebook.com/EnvironmentCant...
8. https://twitter.com/ECan
9. https://www.youtube.com/user/ECanGovt
10. https://www.instagram.com/environment_ca...
11. https://covid19.govt.nz/
From: Lillian Sewell
Canterbury Regional Council
Dear Tony
Below each aspect of your request if the breakdown of the data sources, tasks involved and the amount of time for each task.
1) Can I please have a copy of the monthly fare revenue for each bus route and for each bus PTOM unit for each month from July 2018?
We will retrieve this information from our data warehouse, it will require the correct filters to be applied, reports to be run, a review of reports to ensure that they are correct, changes as/if required and will take approximately one hour.
2) Can I please have a copy of the bus ticket sales by ticket type and ticket type revenue for each bus route for each month from July 2018?
We will get this information from our data warehouse, it will require the correct filters to be applied, reports to be run, a review of reports to ensure that they are correct, changes as/if required and will take approximately one hour.
3) Can I please have a copy of the monthly bus PTOM contract operating cost paid to bus operators for each PTOM bus unit for each month from July 2018?
This will be manually done via review of our contract payment spreadsheets and collation of data and will take an estimated 4 hours. Because of the data source being contract payment spreadsheets, the complexity of the spreadsheets and manual checking to ensure accuracy then it will take a significant amount of work to collate.
I am also interested in the resultant PT patronage for Canterbury's public transport services and so also request the following monthly patronage information.
4) Can I please have a copy of the monthly the total number of passenger boardings by bus route from July 2018?
This will be included in point 2 above.
5) Can I please have a copy of the monthly the total number of bus passenger transfers from July 2018?
This will be included in point 2 above.
6) Can I please have a copy of the monthly the total number of bus passenger journeys (passenger boardings less transfers) from July 2018?
This will be included in point 2 above.
7) Can I please have a copy of the monthly the total number of passenger boardings which began during Peak Times by bus route from July 2018?
We will retrieve this information from our data warehouse, it will require the correct filters to be applied, reports to be run, a review of reports to ensure that they are correct, changes as/if required and will take approximately one hour.
8) Can I please have a copy of the monthly the total number of passenger boardings which began during Off Peak Times by bus route from July 2018?
We will retrieve this information from our data warehouse, it will require the correct filters to be applied, reports to be run, a review of reports to ensure that they are correct, changes as/if required and will take approximately one hour.
Peer/senior review of 1 hour.
Kind regards
Lillian Sewell
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