Ref: 1920-1728

Dear Erin,

On behalf of the Ministry of Business, Innovation and Employment I acknowledge your email of 9 June 2020 requesting under the Official Information Act 1982 (the Act), the following:

a few questions regarding current backlog of SMC application.

1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020?

2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?

3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later.

4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?

5. Will the EOI gets reopened before the backlog cleared?

6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?

Your request is being processed in accordance with the Act and a response will be sent to you in due course.

Please note, due to ongoing COVID-19 response work, requests are currently being triaged and those relating to Covid-19 processed as a priority. Remaining requests are being assessed as per the Ombudsman’s guidance (which can be found here: www.ombudsman.parliament.nz/news/chief-o...) and processed accordingly.

If you have any enquiries regarding your request, or its urgency, feel free to contact us via email at [MBIE request email].
 
Nāku noa, nā
MINISTERIAL SERVICES

Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078

-----Original Message-----
From: Erin Zheng [mailto:[FOI #13067 email]]
Sent: Tuesday, 9 June 2020 4:38 p.m.
To: *OIA <[email address]>
Subject: Official Information request - Backlog of SMC resident application

Dear Ministry of Business, Innovation & Employment,

I have a few questions regarding current backlog of SMC application.

1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020?

2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?

3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later.

4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?

5. Will the EOI gets reopened before the backlog cleared?

6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?

Thanks for your time.

Yours faithfully,

Erin Zheng

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Hello Erin,

 

Attached is the response for your official information request.

 

Kind regards

Adam Jones

Business Advisor

Border & Visa Operations - Immigration New Zealand

Ministry of Business, Innovation & Employment
[1][email address]| +6449018685

[2]www.immigration.govt.nz  | 

 

NZBN 9429000106078

[3]http://thelink/how/PublishingImages/MBIE...

 

[4]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
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Ref: 2021-0089

 

Dear Erin,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 6 July 2020 requesting under the Official
Information Act 1982 (the Act), the following:

 

How many priority SMC applications were allocated to a case officer during
June 2020?

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Please note, due to ongoing COVID-19 response work, requests are currently
being triaged and those relating to Covid-19 processed as a priority.
Remaining requests are being assessed as per the Ombudsman’s guidance
(which can be found here:
[1]www.ombudsman.parliament.nz/news/chief-ombudsmans-statement-official-information-response-times-during-covid-19-emergency)
and processed accordingly.

 

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [2][MBIE request email].

 

Nâku noa, nâ

MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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Hi Erin,

 

Please see attached is INZ’s response to your OIA request reference DOIA
2021-0089.

 

 

Kind Regards,

Lautalie Leausa Vaa
SENIOR BUSINESS ADVISOR

Operations Support, Visa Services, Immigration New Zealand
Ministry of Business, Innovation & Employment

[1][email address] | Telephone: +64 (0)4  896 5342
Level 1, 15 Stout Street, PO Box 1473, Wellington 6140, New Zealand

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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Any opinions expressed in this message are not necessarily those of the
Ministry of Business, Innovation and Employment. This message and any
files transmitted with it are confidential and solely for the use of the
intended recipient. If you are not the intended recipient or the person
responsible for delivery to the intended recipient, be advised that you
have received this message in error and that any use is strictly
prohibited. Please contact the sender and delete the message and any
attachment from your computer.

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