Backlog of SMC resident application
Erin Zheng made this Official Information request to Ministry of Business, Innovation & Employment
This request has an unknown status. We're waiting for Erin Zheng to read a recent response and update the status.
      From: Erin Zheng
      
    
    Dear Ministry of Business, Innovation & Employment,
I have a few questions regarding current backlog of SMC application.
1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020?
2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?
3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later. 
4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?
5. Will the EOI gets reopened before the backlog cleared?
6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?
Thanks for your time.
Yours faithfully,
Erin Zheng
        From: Ministerial Services
        Ministry of Business, Innovation & Employment
      
    
    Ref: 1920-1728
Dear Erin, 
On behalf of the Ministry of Business, Innovation and Employment I acknowledge your email of 9 June 2020 requesting under the Official Information Act 1982 (the Act), the following:
a few questions regarding current backlog of SMC application. 
1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020? 
2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?
3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later. 
4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?
5. Will the EOI gets reopened before the backlog cleared? 
6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?
Your request is being processed in accordance with the Act and a response will be sent to you in due course. 
Please note, due to ongoing COVID-19 response work, requests are currently being triaged and those relating to Covid-19 processed as a priority. Remaining requests are being assessed as per the Ombudsman’s guidance (which can be found here: www.ombudsman.parliament.nz/news/chief-o...) and processed accordingly. 
If you have any enquiries regarding your request, or its urgency, feel free to contact us via email at [MBIE request email].
  
Nāku noa, nā
MINISTERIAL SERVICES
Corporate, Governance and Information 
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078
show quoted sections
        From: Adam Jones
        Ministry of Business, Innovation & Employment
      
    
    Hello Erin,
 
Attached is the response for your official information request.
 
Kind regards
Adam Jones
Business Advisor
Border & Visa Operations - Immigration New Zealand
Ministry of Business, Innovation & Employment
 [1][email address]| +6449018685
[2]www.immigration.govt.nz  | 
 
NZBN 9429000106078
[3]http://thelink/how/PublishingImages/MBIE...
 
[4]www.govt.nz - your guide to finding and using New Zealand government
 services
show quoted sections
References
Visible links
 1. mailto:[email address]%7c
 2. http://www.immigration.govt.nz/
 4. http://www.govt.nz/
      From: Erin Zheng
      
    
    Dear Adam Jones,
Thanks for your reply. I have another question regarding to the priority queue:
How many priority SMC applications were allocated to a case officer during June 2020?
Yours sincerely,
Erin Zheng
        From: Ministerial Services
        Ministry of Business, Innovation & Employment
      
    
    Ref: 2021-0089
 
Dear Erin,
 
On behalf of the Ministry of Business, Innovation and Employment I
 acknowledge your email of 6 July 2020 requesting under the Official
 Information Act 1982 (the Act), the following:
 
How many priority SMC applications were allocated to a case officer during
 June 2020?
 
Your request is being processed in accordance with the Act and a response
 will be sent to you in due course.
 
Please note, due to ongoing COVID-19 response work, requests are currently
 being triaged and those relating to Covid-19 processed as a priority.
 Remaining requests are being assessed as per the Ombudsman’s guidance
 (which can be found here:
 [1]www.ombudsman.parliament.nz/news/chief-ombudsmans-statement-official-information-response-times-during-covid-19-emergency)
 and processed accordingly.
 
If you have any enquiries regarding your request, or its urgency, feel
 free to contact us via email at [2][MBIE request email].
 
Nâku noa, nâ
MINISTERIAL SERVICES
 
Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078
 
 
[3]www.govt.nz - your guide to finding and using New Zealand government
 services
show quoted sections
References
Visible links
 1. http://www.ombudsman.parliament.nz/news/...
 2. mailto:[MBIE request email]
 3. http://www.govt.nz/
        From: Lautalie Leausa Vaa
        Ministry of Business, Innovation & Employment
      
    
    Hi Erin,
 
Please see attached is INZ’s response to your OIA request reference DOIA
 2021-0089.
 
 
Kind Regards,
Lautalie Leausa Vaa
 SENIOR BUSINESS ADVISOR
Operations Support, Visa Services, Immigration New Zealand
 Ministry of Business, Innovation & Employment
[1][email address] | Telephone: +64 (0)4  896 5342
 Level 1, 15 Stout Street, PO Box 1473, Wellington 6140, New Zealand
 
[2]www.govt.nz - your guide to finding and using New Zealand government
 services
show quoted sections
References
Visible links
 1. mailto:[email address]
 2. http://www.govt.nz/
Things to do with this request
- Add an annotation (to help the requester or others)
 - Download a zip file of all correspondence (note: this contains the same information already available above).
 

