Backlog of SMC resident application

Erin Zheng made this Official Information request to Ministry of Business, Innovation & Employment

The request was partially successful.

From: Erin Zheng

Dear Ministry of Business, Innovation & Employment,

I have a few questions regarding current backlog of SMC application.

1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020?

2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?

3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later.

4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?

5. Will the EOI gets reopened before the backlog cleared?

6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?

Thanks for your time.

Yours faithfully,

Erin Zheng

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 1920-1728

Dear Erin,

On behalf of the Ministry of Business, Innovation and Employment I acknowledge your email of 9 June 2020 requesting under the Official Information Act 1982 (the Act), the following:

a few questions regarding current backlog of SMC application.

1. How many NON-priority SMC applications were allocated to a case officer during May 2020? How many priority SMC applications were allocated to a case officer during May 2020?

2. What is the lodgement time for the oldest SMC application in the backlog which is still waiting for allocation to a case officer?

3. According to INZ website, "Applications that don’t meet either criterion for prioritisation are allocated to an immigration officer in the order they are received."(https://www.immigration.govt.nz/about-us...)
Could you kindly advise why some non-priority SMC or WTR applications were allocated to case officers earlier than all the others, even though they lodged later.

4. Do you have any plan to reduce current huge SMC backlog? Could you provide some details of allocation Non-priority applications? How often and in what volume are they happening?

5. Will the EOI gets reopened before the backlog cleared?

6. The current timeframe published on INZ website cannot provide the correct information for non-priority applicants. Will there be seperate timeframes for both priority and non-priority applications?

Your request is being processed in accordance with the Act and a response will be sent to you in due course.

Please note, due to ongoing COVID-19 response work, requests are currently being triaged and those relating to Covid-19 processed as a priority. Remaining requests are being assessed as per the Ombudsman’s guidance (which can be found here: www.ombudsman.parliament.nz/news/chief-o...) and processed accordingly.

If you have any enquiries regarding your request, or its urgency, feel free to contact us via email at [MBIE request email].
 
Nāku noa, nā
MINISTERIAL SERVICES

Corporate, Governance and Information
Ministry of Business, Innovation and Employment
Level 4, 15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078

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From: Adam Jones
Ministry of Business, Innovation & Employment


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Attachment Response letter DOIA 1920 1728.pdf
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Hello Erin,

 

Attached is the response for your official information request.

 

Kind regards

Adam Jones

Business Advisor

Border & Visa Operations - Immigration New Zealand

Ministry of Business, Innovation & Employment
[1][email address]| +6449018685

[2]www.immigration.govt.nz  | 

 

NZBN 9429000106078

[3]http://thelink/how/PublishingImages/MBIE...

 

[4]www.govt.nz - your guide to finding and using New Zealand government
services

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2. http://www.immigration.govt.nz/
4. http://www.govt.nz/

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From: Erin Zheng

Dear Adam Jones,

Thanks for your reply. I have another question regarding to the priority queue:

How many priority SMC applications were allocated to a case officer during June 2020?

Yours sincerely,

Erin Zheng

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