Kia ora Mr Patel,
 
Auckland Transport (AT) acknowledges receipt of your request for official
information dated 17 March 2020 about bus and train air filtration.
 
We hope to respond to your request as soon as possible, but not later than
16 april 2020, which is 20 working days after the day your request was
received. If we aren’t able to respond to your request by then, we will
notify you of an extension of that timeframe.
 
Your case is being managed by Glen, who is one of our LGOIMA Business
Partners. If you have any further queries, you can contact the team on
(09) 355 3553 during business hours, quoting Local Government Official
Information request number CAS-123488-N2F4T6.
 
Ngâ mihi,
 
Pablo | Customer Care Coordinator
Customer Care – Case Management
Auckland Transport
Private Bag 92250, Auckland 1142
P 09 355 3553 | E [email address] or
[email address]
[1]www.at.govt.nz
[2]cid:image008.jpg@01D4DF26.CF144370
[3]cid:image002.jpg@01D2927A.134A0850[4]cid:image003.jpg@01D2927A.134A0850 [5]cid:image004.jpg@01D2927A.134A0850 [6]cid:image005.jpg@01D2927A.134A0850[7]cid:image006.jpg@01D2927A.134A0850
 
 
 
-----Original Message-----
From: Mr. Patel <[FOI #12464 email]>
Sent: Tuesday, 17 March 2020 12:13 p.m.
To: AT Official Information (AT) <[email address]>
Subject: Official Information request - Bus & Train Air Filtration
 
Dear Auckland Transport,
 
In light of the arising viral pandemic of Covoid-19.
 
What steps are being taken onboard AT Buses operating on public bus routes
to prevent spreading of the infection on a community level.
 
Secondly please provide me with the a list of cabin air filter used within
all Auckland Transport bus and train fleet, the age of filter and
maintenance records. Further please comment on the grade of filtration
achieved by these filters, by brand/type.
 
Lastly, please comment on the frequency of bacterial and hygiene testing
done on trains and buses operating on the public network. Testing
referring to the laboratory testing of swabs taken to ensure current
cleaning practices are working to prevent the transmission of bacteria and
virus'.
 
I hope AT is doing everything within its power to help prevent widespread
infections among the community.
 
Look forward to your reply.
 
Yours faithfully,
 
J.P.
 
-------------------------------------------------------------------
 
This is an Official Information request made via the FYI website.
 
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Good Afternoon Mr Patel, 

 

I’m the LGOIMA Business Partner who’s looking into your case.
 

I was wondering if I could give you a call regarding part of your request
? As you can appreciate the Covid -19 pandemic is fast moving and very
fluid. Much resource is being deployed into this area and it would be of
assistance if I could explain what information I can provide to you. I
will be directing you to some publicly available websites which answer
many of your questions. 

You are most welcome to call me on 09 448 - 7381 if you would rather not
provide your contact number. I look forward to hearing from you. 

Remember, if you need to provide us with more information or have any
questions, you can simply reply to this email leaving the subject line as
it is.

 

 

Kind regards, 

Glen 

LGOIMA Business Partner 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[1]www.at.govt.nz

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. For the latest information and advice from
Auckland Transport go to
https://at.govt.nz/bus-train-ferry/servi....
For Ministry of Health updates go to
https://www.health.govt.nz/our-work/dise....

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

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1. file:///tmp/www.at.govt.nz

Good Morning Mr Patel, 

 

I’ve attached the official information you asked for.

On 17/03/2020  you asked for information on bus and train air filtration. 

 

I’ve attached a signed response from Stacey Van der Putten – Group Manager
– Metro Services and the information you asked for. 

I trust this information will be of assistance to you. 

 

Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.

You can contact the Ombudsman at [1]www.ombudsman.parliament.nz or
freephone 0800 802 602.

 

If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.

 

 

 

Kind regards, 

Glen 

LGOIMA Business Partner 

 

 

Auckland Transport

20 Viaduct Harbour Avenue, Auckland 1010

[2]www.at.govt.nz

[3]https://at.govt.nz/media/383477/atlogo.jpg

 

 

 

 

 

 

 

We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. For the latest information and advice from
Auckland Transport go to
https://at.govt.nz/bus-train-ferry/servi....
For Ministry of Health updates go to
https://www.health.govt.nz/our-work/dise....

Important notice: The contents of this email and any attachments may be
confidential and subject to legal privilege. If you have received this
email message in error please notify us immediately and erase all copies
of the message and attachments; any use, disclosure or copying of this
message or attachments is prohibited. Any views expressed in this email
may be those of the individual sender and may not necessarily reflect the
views of Auckland Transport.

References

Visible links
1. file:///tmp/www.ombudsman.parliament.nz
2. file:///tmp/www.at.govt.nz