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SMC Visa application processing time

Rakesh Bansal made this Official Information request to Ministry of Business, Innovation & Employment

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From: Rakesh Bansal

Dear Ministry of Business, Innovation & Employment,

I am writing to understand the processing time-frames for SMC visa application. As per website as on 5th January 2019, it takes 14 months to process 90% of applications but in reality the processing times are way longer. I will appreciate if you could advise on following questions:

1) What's the average waiting time for an application (which do not fall under internal priority criteria) to be assigned to an Case officer.
2) Whats the oldest application in the system that still awaits assigning to a case officer as on 5th January 2020.
3) How many applications lodged before 1st of Feb 2019 still awaits allocation to a case officer.
4) When is an application lodged and acknowledged around mid January 2019 is likely to be assigned to a case officer.

Yours faithfully,
Rakesh Bansal

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From: Ministerial Services
Ministry of Business, Innovation & Employment


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Dear Rakesh,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of Sunday 5^th January, requesting under the
Official Information Act 1982 (the Act), the following:

 

“I am writing to understand the processing time-frames for SMC visa
application. As per website as on 5th January 2019, it takes 14 months to
process 90% of applications but in reality the processing times are way
longer. I will appreciate if you could advise on following questions: 1)
What's the average waiting time for an application (which do not fall
under internal priority criteria) to be assigned to an Case officer. 2)
Whats the oldest application in the system that still awaits assigning to
a case officer as on 5th January 2020. 3) How many applications lodged
before 1st of Feb 2019 still awaits allocation to a case officer. 4) When
is an application lodged and acknowledged around mid January 2019 is
likely to be assigned to a case officer.”

 

Please note that the days from 25 December 2019 to 15 January 2020
(inclusive) are defined as non- working days in the Act and are not
counted in the calculation of the maximum timeframe for our response to
your request. This will affect the time period for responding to your
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Your request is being processed in accordance with the Act and a response
will be sent to you in due course. If you have any enquiries regarding
your request feel free to contact us via email [1][MBIE request email] or
using the contact details below.

 

Nâku noa, nâ,

 

MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

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[3]www.govt.nz - your guide to finding and using New Zealand government
services

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