Kia ora   

  

Thank you for your email to the Minister of Health and Minister for
Pacific Peoples, Hon Dr Shane Reti.    

  

We will endeavour to respond to your email as soon as possible. However,
due to the high volume of emails, we may not be able to provide you with
an individualised response. Please note:  

* If you are an Whangârei constituent contacting the Minister about an
issue related to his electorate, your email will be passed to his
electorate office for consideration.  
* Invitations and requests to meet with the Minister will be considered
and his office will be in touch with you in due course.  
* Requests for official information will be managed in accordance with
provisions of the Official Information Act 1982, which may include a
transfer to a more relevant Minister or agency.  

 

If your email falls outside of the Minister's portfolio responsibilities,
expresses a personal view, or is copied to multiple Members of Parliament,
then your email will be noted and may be transferred to another Minister’s
office, or there may be no further response to you.  

 

If your email relates to matters including:  

* Smokefree 2025, smoking or vaping - these matters fall within the
portfolio responsibilities of Hon Casey Costello, Associate Minister
of Health. You can contact her by emailing
[1][email address].  
* Mental health & ACC - these matters fall within the portfolio
responsibilities of Hon Matt Doocey, Minister for ACC, Minister for
Mental Health, and Associate Minister of Health. You can contact him
by emailing [2][email address].  
* Pharmac, Medsafe or medicines funding - these matters fall within the
portfolio responsibilities of Hon David Seymour, Associate Minister of
Health. You can contact him by emailing
[3][email address].  

 

Further delegations details of Associate Ministers of Health can be found
[4]here.  

Please do not expect a response from this office if your email relates to
the above matters.   

  

If it’s a medical emergency – call 111  

* This can include chest pain or tightness, difficulty breathing,
choking, severe bleeding or bleeding that won’t stop, sudden weakness
or difficulty talking, fainting or unconsciousness.  

  

Vaccination advice  

* Call the Vaccination Healthline for information about COVID-19, flu,
MMR (measles, mumps, and rubella), Boostrix (whooping cough) on 0800
28 29 26 8AM – 6PM Monday to Friday.  
* You can also visit: [5]bookmyvaccine.health.nz/.  

  

Other health support and services  

* Healthline – call free on 0800 611 116   

* if you’re concerned or not sure about something  
* if you can’t access a GP or you don’t have one  
* for advice about what’s happening for you and next steps  
* if you want advice on finding services near visit [6]Healthpoint.
 

* Healthcare services and support [7]available in New Zealand.  
* Contact your doctor or clinician.  
* Need to talk? Free call or text 1737 any time for support from a
trained counsellor.   
* Call the COVID-19 Healthline on 0800 358 5453.  
* For disability health and wellbeing support:  

* visit the Whaikaha [8]website  
* with any general health concerns, including managing COVID-19,
call the Disability Helpline on 0800 11 12 13 or text 8988.  

Ngâ mihi

 

Office of Hon Dr Shane Reti 

Minister of Health 
 
Minister for Pacific Peoples 
Email: [email address] 

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand 

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References

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2. mailto:[email address]
3. mailto:[email address]
4. http://www.dpmc.govt.nz/our-business-uni...
5. https://bookmyvaccine.health.nz/
6. https://www.healthpoint.co.nz/
7. https://info.health.nz/services-support/
8. https://www.whaikaha.govt.nz/support-and...

Kia Ora Rodney

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Ambulance Emergency Medical Dispatch centres in New Zealand:

- do not the ability to locate people by GPS or by their call
triangulation, which is the standard internationally

- have large gaps in the computer dispatch system maps, meaning large
areas of New Zealand aren't covered by ambulance services

- do not have automated dispatch, unlike other countries such as the UK
and Australia

- have significant safety issues related to under-funding by government,
such as poor response times

 

These all appear to relate to successive under-funding by governments over
many years, to the extent that there is an excess mortality rate
associated with Emergency Medical Dispatch in New Zealand.

 

Provide all reports related to these issues, including the government's
plans to address these issues, and what funding has been allocated to
address the geolocation, mapping, automated dispatch and dispatch safety
issues.”

 

The reference number for your request is: SROIA-357

As required under the Official Information Act 1982, the Office will
endeavour to respond to your request no later than 20 working days after
the day your request was received. You can expect a response by 29
November 2024.

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602. 

 

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [2][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

show quoted sections

Kia ora Rodney

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Ambulance Emergency Medical Dispatch centres in New Zealand:

- do not the ability to locate people by GPS or by their call
triangulation, which is the standard internationally

- have large gaps in the computer dispatch system maps, meaning large
areas of New Zealand aren't covered by ambulance services

- do not have automated dispatch, unlike other countries such as the UK
and Australia

- have significant safety issues related to under-funding by government,
such as poor response times

 

These all appear to relate to successive under-funding by governments over
many years, to the extent that there is an excess mortality rate
associated with Emergency Medical Dispatch in New Zealand.

 

Provide all reports related to these issues, including the government's
plans to address these issues, and what funding has been allocated to
address the geolocation, mapping, automated dispatch and dispatch safety
issues.”

 

The information you have requested is more closely connected with the
functions of Health New Zealand | Te Whatu Ora. Therefore, this Office has
decided to transfer your request to Health NZ under section 14(b)(ii) of
the Act. You can expect a response from Health NZ in due course.

 

Under section 28(3) of the Act, you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [1][email address] or by calling 0800
802 602.

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [2][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

From: Shane Reti (MIN) <[email address]>
Sent: Wednesday, 6 November 2024 2:24 pm
To: Rodney Parsons <[FOI #29023 email]>
Subject: SROIA-357: acknowledgement of Official Information request -
Ambulance Services Maps

 

Kia Ora Rodney

 

Thank you for your request for official information under the Official
Information Act 1982 (the Act) to the Office of Hon Dr Shane Reti. You
requested:

 

“Ambulance Emergency Medical Dispatch centres in New Zealand:

- do not the ability to locate people by GPS or by their call
triangulation, which is the standard internationally

- have large gaps in the computer dispatch system maps, meaning large
areas of New Zealand aren't covered by ambulance services

- do not have automated dispatch, unlike other countries such as the UK
and Australia

- have significant safety issues related to under-funding by government,
such as poor response times

 

These all appear to relate to successive under-funding by governments over
many years, to the extent that there is an excess mortality rate
associated with Emergency Medical Dispatch in New Zealand.

 

Provide all reports related to these issues, including the government's
plans to address these issues, and what funding has been allocated to
address the geolocation, mapping, automated dispatch and dispatch safety
issues.”

 

The reference number for your request is: SROIA-357

As required under the Official Information Act 1982, the Office will
endeavour to respond to your request no later than 20 working days after
the day your request was received. You can expect a response by 29
November 2024.

 

Under section 28(3) of the Act you have the right to ask the Ombudsman to
review any decisions made under this request. The Ombudsman may be
contacted by email at: [3][email address] or by calling 0800
802 602. 

 

 

Ngâ mihi

 

 

Office of Hon Dr Shane Reti

Minister of Health

Minister for Pacific Peoples
Email: [4][email address]

Private Bag 18041, Parliament Buildings, Wellington 6160, New Zealand

 

 

 

 

 

show quoted sections

Tēnā koe, 

 

Thank you for contacting Health NZ, Te Whatu Ora. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

 

 

Ngā mihi

 

Health NZ, Te Whatu Ora.

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