Dear Mr Geraghyt, 

I acknowledge your Official Information Act 1982 (OIA) request below.  It
is being actioned pursuant to the OIA.

 
Kind regards,  
Ministerial Services

-----Kieran Geraghyt <[FYI request #10774 email]>
wrote: -----
To: OIA/LGOIMA requests at New Zealand Police
<[New Zealand Police request email]>
From: Kieran Geraghyt <[FYI request #10774 email]>
Date: 20/07/2019 07:53PM
Subject: Official Information request - Comms center for islands

Dear New Zealand Police,
As per the requirements I am a NZ born citizen residing in NZ.
I would like to request the info for which communications centers serve
the following islands please.
Chatham island,
Great barrier island
Yours faithfully,
Kieran Geraghyt
-------------------------------------------------------------------
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show quoted sections

Good morning Kieran

 

Regarding the information you requested from Police on 20/07/19. You asked
the following question:

 

 

“I would like to request the info for which Communications Centres serve
the following islands please.

·       Chatham Island

·       Great Barrier Island”

 

 

Chatham Islands

The Chatham Islands are not served by any of the NZ Police Emergency
Communication Centres. They have their own system. In an emergency
situation in the Chatham Islands if you need help from Police dial 111 or
3050111. Both numbers achieve a Police response.

 

In a non-emergency situation dial 105. Your call will be answered by
Triage Communicators based in either Wellington or Paraparaumu. They will
direct your call to the appropriate area within Police.

 

Great Barrier Island

In an emergency situation if you need help from Police, Fire and Emergency
New Zealand, or you need an Ambulance, dial 111 and the emergency operator
will connect you to the right service.

If you advise the emergency operator that you need Police, they will
transfer your call to the Police Emergency Communications Centre. NZ
Police have Emergency Communication Centres based in Auckland, Wellington
and Christchurch. Our telephony system directs calls to available
Communicators so your call could be answered in Auckland, Wellington or
Christchurch. The information you provide will then be entered into our
Computer Assisted Resource Dispatch System and will be visible to the
Dispatcher responsible for Great Barrier Island.

 

In a non-emergency situation dial 105. Your call will be answered by
Triage Communicators based in either Wellington or Paraparaumu. They will
direct your call to the appropriate area within Police.

 

 

Inspector Michael Coulter

A/National Operations Manager
Communications Centres

 

M  +64 21 951 350

 

 

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately

Good morning Kieran

 

Regarding the information you requested from Police on 20/07/19. You asked
the following question:

 

 

“I would like to request the info for which Communications Centres serve
the following islands please.

·       Chatham Island

·       Great Barrier Island”

 

 

Chatham Islands

The Chatham Islands are not served by any of the NZ Police Emergency
Communication Centres. They have their own system. In an emergency
situation in the Chatham Islands if you need help from Police dial 111 or
3050111. Both numbers achieve a Police response.

 

In a non-emergency situation dial 105. Your call will be answered by
Triage Communicators based in either Wellington or Paraparaumu. They will
direct your call to the appropriate area within Police.

 

Great Barrier Island

In an emergency situation if you need help from Police, Fire and Emergency
New Zealand, or you need an Ambulance, dial 111 and the emergency operator
will connect you to the right service.

If you advise the emergency operator that you need Police, they will
transfer your call to the Police Emergency Communications Centre. NZ
Police have Emergency Communication Centres based in Auckland, Wellington
and Christchurch. Our telephony system directs calls to available
Communicators so your call could be answered in Auckland, Wellington or
Christchurch. The information you provide will then be entered into our
Computer Assisted Resource Dispatch System and will be visible to the
Dispatcher responsible for Great Barrier Island.

 

In a non-emergency situation dial 105. Your call will be answered by
Triage Communicators based in either Wellington or Paraparaumu. They will
direct your call to the appropriate area within Police.

 

If you are not satisfied with my response to your request, you have a
right under section 28(3) of the Official Information Act 1982 to ask the
Office of the Ombudsman to seek an investigation and review of my
decision.

 

Yours sincerely,

 

 

 

Inspector Michael Coulter

A/National Operations Manager
Communications Centres

 

M  +64 21 951 350

 

 

 

===============================================================

WARNING

The information contained in this email message is intended for the
addressee only and may contain privileged information. It may also be
subject to the provisions of section 50 of the Policing Act 2008, which
creates an offence to have unlawful possession of Police property. If you
are not the intended recipient of this message or have received this
message in error, you must not peruse, use, distribute or copy this
message or any of its contents.

Also note, the views expressed in this message may not necessarily reflect
those of the New Zealand Police. If you have received this message in
error, please email or telephone the sender immediately