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2018 Report into the complaints process in MoE for ECE

Susan Bates made this Official Information request to Ministry of Education

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From: Susan Bates

Dear Ministry of Education,

In 2018 an inquiry was commissioned by MoE into the complaints processes at MOE concerning early childhood education.

Jan Adams completed this report and it was recieved by Iona Holsted in Jan or Feb 2019. I have been told several times that report is due to be released to the public, but it still has not been,

I would like to see this report, unedited, unredacted and unrevised, including the recommendations Summary, as soon as possible.

Yours faithfully,

Susan Bates

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From: Enquiries National

Thank you for your email to the Ministry of Education.
This is an auto generated response confirming your email has been received. Please do not respond to this message.
We will respond to your email as soon as possible.
Ngā mihi, nā
Enquiries National Team | Ministry of Education
Mātauranga House
33 Bowen St, Wellington

education.govt.nz<http://www.education.govt.nz/> | Follow us on Twitter: @EducationGovtNZ<https://twitter.com/mineducationnz>

We get the job done Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win Ka manawanui ki a mātou, me ētahi ake kia wikitoria
We work together for maximum impact Ka mahi ngātahi mō te tukinga nui tonu

Great results are our bottom line Ko ngā huanga tino pai ā mātou whāinga mutunga

http://www.education.govt.nz/

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From: Enquiries National


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Dear Susan Bates

 

 

Thank you for your request for information below. The Ministry will
consider and respond to your request in accordance with the Official
Information Act 1982 (the Act).

 

The Act allows up to 20 working days for a response, making 22 July 2019
the latest date for our response to you.  If more than 20 working days are
needed due to the potential workload involved in answering your request,
we will notify you accordingly.

 

Please note, the Ministry may publicly release on our website the response
to your request five days after you have received it. Any personal
information will be removed.

 

In the interim, if you have any questions about your request, please email
[1][email address].

 

 

Thanks

 

Enquiries National Team | Ministry of Education | TW
33 Bowen St, Wellington

[2]education.govt.nz  |  [3]Follow us on Twitter: @EducationGovtNZ
We get the job done  Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn  He rōpū manaaki, he rōpū
whakarongo, he rōpū ako mātou
We back ourselves and others to win  Ka manawanui ki a mātou, me ētahi ake
kia wikitoria
We work together for maximum impact  Ka mahi ngātahi mō te tukinga nui
tonu

 

 

show quoted sections

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From: OIA Mailbox


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Kia ora
Susan                                                                                    

Thank you for your email of 24 June 2019 requesting a copy of the report
Jan Adams completed re the the complaints processes at MOE concerning
early childhood education.

 

This email is to advise that your request has been considered under the
Official Information Act 1982 (the Act), and in accordance with section
15(1) of the Act, I can advise you that a decision has been made to grant
your request.

We are proposing to release the report that is within scope of your
request to you, with some information withheld under section 9(2)(ba)(i)
of the Act to protect information subject to an express or implied
obligation of confidence

The report is being prepared for release and it will be with you in the
coming days.

 

Ngā mihi

 

 

Lorraine Monahan | Manager Official & Parliamentary Information,
Kaiwhakahaere Mātauranga | Government, Executive & Ministerial Services
33 Bowen Street, Wellington

[1]education.govt.nz

We shape an education system that delivers equitable and excellent
outcomes
He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai
ōna huanga
[2][IMG]

 

References

Visible links
1. http://www.education.govt.nz/
2. http://www.education.govt.nz/

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From: Enquiries National


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Attachment 1197057 Bates OIA response.pdf
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Attachment R Sharpening the Practice ECE Complaints report.pdf
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Dear Susan

 

 

Please see attached your OIA Response 1200171

 

 

 

Thanks

 

Enquiries National Team | Ministry of Education | TW
33 Bowen St, Wellington

[1]education.govt.nz  |  [2]Follow us on Twitter: @EducationGovtNZ
[3]cid:image001.jpg@01D13D76.52897370
We get the job done  Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn  He rōpū manaaki, he rōpū
whakarongo, he rōpū ako mātou
We back ourselves and others to win  Ka manawanui ki a mātou, me ētahi ake
kia wikitoria
We work together for maximum impact  Ka mahi ngātahi mō te tukinga nui
tonu

Great results are our bottom line  Ko ngā huanga tino pai ā mātou whāinga
mutunga

[4]Ministry of Education logo

 

 

 

 

References

Visible links
1. http://www.education.govt.nz/
2. https://twitter.com/mineducationnz
4. http://www.education.govt.nz/

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